Adagio Djay Entertainment

Who demands a «standard 20% tip»? Adagio. According to their spammy emails that we received even though we already booked with someone else. Glad we didn’t go with them. «Regardless of what any wedding expert or article says online, one thing’s for sure: DJs like and depend on getting tipped. Even if their DJ company tells you that tipping is up to you as a consumer, your DJ is working for a tip. For many people in the service industry – DJs included – gratuities and tips are a significant portion of their income. Because we want our staff to stick around, we make sure to mention the standard 20% DJ gratuity during the booking process. «Sounds like you’re paying your DJs poor wages and expect the consumer to make up for it. The DJs are not waiters, they’re not getting paid below minimum wage. And to ignore all of the other advice and just demand money is gross.

They are «preferred client» of D’Amico catered spaces so we used them for our wedding at the Mill City Museum. Our DJ did a fine job communicating with us before the wedding and playing fun /​danceable music. However, the DJ missed a critical set-​up issue that resulted in inaudible speeches and toast for the majority of our guests. The P.A. system was not working properly and guests could not hear the toasts, nor could her announcements of other wedding related activities, resulting in confusion.
How can Adagio be a preferred client of D’Amico by making such an easy mistake? If our DJ noticed this issue before hand she could have set-​up anther speaker system and avoid the situation. I called Adagio’s owner Jay to talk about potential resolutions, this is where the ball took an ugly bounce. He was petulant and unprofessional over the phone, diverting blame to everyone else except Adagio. Terrible customer service, especially from the owner. Avoid at all costs, especially for an event as important as a wedding. I am going to write to D’Amico recommending they stop using them as a «preferred client».

I used this company for our wedding in October of 2013 and I thought I would share our experience with this company. The management and the dj (Zach) seemed to be on opposite pages for what went on for our wedding. In the pre-​planning the dj did not call us until the day before the wedding to plan the wedding dance. We filled out a pre-​event planner online, however I am not sure of why that was needed since the dj didn’t play half of the songs we requested on the pre-​planner online. For our wedding dance we requested mostly country, oldies, and rock; for the different age groups for our wedding guests in attendance. The dj decided he wanted to go into a 90’s rap medley (Including Vanilla Ice) during our wedding dance, thus causing the dance to clear pretty quickly. When we called to complain to the owner a few days after, he offered to give a small portion of the mandatory tip we paid to the dj back to us. (I thought tipping was for good service?!) In short I wouldn’t recommend this company to play music at a middle school dance. We were not satisfied with this company and when we gave our feedback back to the owner he did not seem to care.

We Looooooved using them for our wedding!
The DJ (Zachary) loved his job, you could tell by his enthusiasm! He played all the music we requested on their easy, online planning list. He was spot on at announcing things, and also asked us before playing any requests from the guest, just like we requested.
I would hire them again in a heartbeat!