City Wide Cab Co

I’m mystified by some of the other reviews here. I called Citywide for a ride one morning and the cab showed up in ten minutes. The driver was friendly and efficient, the ride was pleasant, and I got where I wanted to go in plenty of time to do what I had to do there. I’m not sure how any taxi ride could be better than that.

Terrible!!! Called a cab at 7:50 a.m. was told 20 mins, called again at 8:25 and told they tried to call me but had the wrong number! Cab got to me ar 8:40 a.m.but got to work 15, mins late, and got sent home! If I lose my union job because of this, I will never call or contact this company ever again!!!

If I could give this taxi company ZERO stars, I would. AVOID. I’ve never used this company before, and called my usual taxi company. As my usual company couldn’t take me, they told me to call City Wide Cab and told them that they were referred.
I scheduled a pick up for 5:15 AM this morning to the airport from MacGroveland. I called at 5:13 AM to confirm that they were coming, and the operator said they were just a 3 – 4 minutes away. I then called back 2 minutes later asking if they were at the wrong house (as I saw car lights on down the block); they said that they just checked in with the driver and he is having «car problems» and won’t be there for another 15 – 20 minutes.
As I had a plane to catch, I was IRRATE, as I was trusting that City Wide Cab would be there. If you’re not reliable enough to show up, you don’t deserve customers. AVOID like the plaque!

Dont know what happened to City Wide. About a year ago I took a cab three or four times a week, they knew who i was when i called and when i had one problem i talked to my driver about it and it was fixed immediately. Very nice guys. Not anymore!
We called them about a week ago and asked for a cab to go to the laundromat, i specifically told her we had a few clothes baskets. She was very rude on the phone and then just said ok and hung up. When the driver got here he flipped out on my husband when he wanted to put a basket in the backseat with him, said he wasnt putting any of it in his cab and drove off.
Unfortunately that was the second time with rude service, we wont waste their time again… I really wanted it to be a one time rude deal but no. They must have changed management for how much of a turn around it really was.