Disabled American Veterans Pick Up Service

Have used them again twice with no issues, the ease of them picking it up is what made me try again.
Will use again.

I would have loved to have donated our unwanted good condition goods to this place, but wasn’t able to.
After receiving the automated phone message, I went on-​line to sign up for a donation pick up. I received a confirmation e-​mail that they would be out on the given date. There wasn’t a time given in the email which I think they need to give a range of time so a person is not waiting around forever.
I received a message yesterday stating that they don’t contact people who live in secured buildings. Why not? I was instructed to leave our stuff outside with a note. Well in our neighborhood which isn’t a bad one, but has a few people that like to help themselves to things, I wasn’t going to leave anything outside.
I called them back during their noted business hours and never heard anything back, so our stuff went to the Goodwill.
I think their policy on not contacting peopl is a little strange. I signed up for it, they have our name, we’re expecting you to pick things up. It’s not like they’re bothering us. Oh well, their loss.
Always looking to donate our unwanted stuff to good causes. I didn’t think it would be this much of a hassle.