Fein Violins

I am deeply impressed by the professionalism, expertise, and quality I have encountered at Fein Violins. I brought in my violin — a priceless heirloom that was constructed by the hands of my own great-​great-​grandfather in Poland in 1929 — after it sustained significant damage, including a snapped neck and numerous cracks. I eagerly waited for a month, and when I got it back, it was like a brand new instrument. Restored varnish, masterful woodwork, and evident care that resulted in a splendid sound. He also restored my bow, which is now in great shape.
For as long as I live in the Twin Cities, this will be my go-​to luthier. I could not recommend Fein Violins highly enough.

Went in with questions on an appraisal & a man there (possibly owner) with glasses was quite rude and short. It is almost like he hates his job. Left there with an awful feeling that he didn’t want my business. I find it hard to believe that some still don’t understand that being a jerk to a customer ultimately costs money.

I’ve been here twice. I will not come back.
I had to buy a bow case, and it was an emergency, and that experience was fine enough.
My second experience, I came in because I needed a quick bow rehair and a couple strings.
I am actually very curious how this place is open. Firstly, it turned out they don’t do rehairs themselves. I have never come across this problem, and I’ve been to many luthiers. They told me it could take up to two weeks for me to get my bow back because they send it off to somebody else like when you take a leather jacket to a dry cleaner. I’ve never had a rehair take more than 2 days with even the slowest, worst service. Plus, from my mental math I had to do with what the price would have been, he must have been charging over 100 dollars for this. I’ve never paid more than 70 dollars for very, very good rehairs.
Then, the strings. He’s charging something like twice the price of what you can get online. I only bought them because I was on a time crunch.
Just… don’t go here.

Wonderful store, friendly service, very knowledgeable staff. They love what they do and are eager to help. As attentive to the novice as to the seasoned professional. They have violins in different price ranges, but no cheap flimsy things, you can be sure you are getting a quality violin for your money. Andy is wonderful and you can tell he loves his work, his staff is great too. I purchased a violin from here and have other interactions and purchases over the years and felt it was time to write a review. I love walking into their store, you feel like you are stepping back in time when things were made by hand, with attention to detail and care. Wonderful experience, would go back again and again.