Grand Performance

Truly one the the best bike shops! I’ve been all over the country, not just the US, but this is the number one road place. Great stuff. All various selection. Pretty bikes. Top mechanics. Super friendly. Fun. Organized rides. Solid. Dan rocks!

Went in looking for a new seat for my electric bike and I was helped immediately upon entering. They had a good selection of seats and I quickly picked one that worked for me and my bike. The quality of the seat is very good. The brand is Brooks. Looks like the place had some decent inventory of bikes and other related things. Check them out!

Grand performance is my goto shop in the twin cities. The owner, Dan, is always willing to help. They have great selection of parts, bikes, etc — anything you may need they have or will get. They have very quick turnaround on service and actually sometimes do extra to my bike. Awesome place!

I have gone to GP for most of my biking needs for nearly twenty years. Owner Dan Casebeer is helpful and always there (except on weekends).

Cool neighborhood spot with a very friendly and knowledgeable staff. Prices are great and the staff is very helpful. Went in to pick up a new bike lock and find out some information about a better seat. I was surprised to hear that they lend out test seats so you know how it feels on a ride before purchasing it. Plus they aren’t trying to sell you anything that you don’t need. I’ll be coming back into this store to make some future purchases and might even take out that bike seat for a test drive with the hopes of getting a really good one for the rest of my summer riding. I was also surprised to hear that if I do lose my keys to my new lock they will be willing to get me a new set of keys but it will just take some time since it has to be made and shipped from Germany, well at least I got some options :)
If you are looking for any bike related items or just have any questions and within the area I would recommend checking out this spot.

Biking is in the air, and «Betty Blue» my adorable 1970’s three speed, was in need of some serious TLC. Lucky me, there is a bike shop is right across from my new apartment! Even before I entered, I knew I was out of my league. I was anxiously waiting for the open sign to flip alongside two «toe-​clipper», spandex-​clad biking bad-​asses. I had my second «oh crap» moment as I rolled my $ 30 gem past all the shiny, skinny $ 2000 professional models. Betty Blue was feeling pretty self conscious.
Alas, sleek inventory aside, this is a place where all bikes are created equal. I was immediately helped by a young woman and her 12 year old apprentice. She diligently listened to my concerns and walked him through what needed to be done. They checked my brakes, filled my tires, tightened my seat and gave it all a once over. The diagnosis was reported in full bike jargon. While I’m clearly a bike novice, I appreciated that she didn’t dumb it down for me. I just nodded and «Oh, yah’d». It was decided if I do any extensive commuting, I should come back for a $ 75 all inclusive tune up (brake pads, rims straightened, lubed up all over).
When it came time to settle up, I held my breath…$ 6! All I had to pay for was the new handle bar grips they threw on for me. Clearly I didn’t go in to drop a wad of cash on a fancy pants bicycle, but to them it didn’t matter. It’s nice to know there’s still some places that put customer service above all.

If you need anything in terms of cycling equipment, repair, or advice, this is the place. If you want to experience a great small business, this is the place. I have been using GP for 25 years, and I continue to be impressed with the staff every time I go in. An owner (Dan), and mostly young adults who are always extremely friendly and helpful.
The shop has very high end equipment, but they treat hard core riders and the customer buying a tube for their 40 year old coaster brake bike with the same respect.
I have purchased a custom bike I had built there, as well as an off the rack little bike for my 2 year old grandson — treated with the same attentiveness and professionalism in both instances. I have always been treated as a valued customer, and I have been extremely satisfied with every single interaction.
It is a small shop, but they have just about anything you need; if they don’t have something in stock, they are happy to get it for you. Always happy to give advice about riding, maintenance, and equipment.
Just a great, great bike shop and local business. I can’t recommend it enough for anyone and everyone with a bike.

Great little shop.
I just needed a bicycle pump and the guy did not try to push anything on me nor sell me anything I did not need. Said if it broke to come back (I’m sure well within reason or wear and tear).
Really friendly staff and I would feel comfortable going back in to have my bike serviced or ask questions. I’ll probably use them to change my tires from off-​road to street biking.

Oh, the attitude. Oh, the clutter. Oh, the socially awkward bikenerds who only want to talk about racing and have a hard time making recommendations to recreational cyclists. It only bugs you if you are insecure. If not, enjoy the vast knowledge of the mechanics, be nice to Dan because after all how many local bike shops are there left, especially high-​end ones, and he works his butt off, and ogle the pretty toys. This is NOT the place for a quick fix or a duct-​tape + twine repair — there are loads of shops in town who do that — the mechanics are tops.

Buyer beware.
Grand Performance has a near stranglehold on upper end bicycles in the Twin Cities, but after my experiences with them I suggest avoiding them entirely.
I purchased a complete bike from them which had a recalled component. This is not the basis of my issues with them as the part was recalled after my purchase. When the part catastrophically failed in a rather dramatic fashion which involved flying over the handlebars I brought the bike back to them. After some back and forth they offered to replace the part entirely for free, but it took a fair amount of convincing on my end as they wanted to charge me per hour for repair.
I figured my fight was over when they quoted me a week to get the part and finish the labor for the repair. A week passed and they quoted me two more days. Two days passed and they said it would be ready the next day. The next day it was still not finished. I dug in my heels and explained I would not be leaving the shop until the repair was completed. Miraculously the repair was finished in under an hour.
There are numerous cycle shops in the area with quality bikes and who live up to the deadlines they set for themselves. I suggest looking into their offerings if you are in the market for a new cycle.

I stopped in a couple of times to purchase essentials for my bike. Since the place is so small I was greeted as I walked in the door.
They were happy to assist me with lights and a new lock for my bike.
They even explained their personal choices and corresponding price ranges.
Too bad they are closed on Sundays.
Thanks Grand Performance!