Merles Water Conditioning

The first month in my new house, I researched water softeners and became progressively more desperate to get one installed, having had one in my previous house.
I’m happy to pay for quality, but it became increasingly clear to me as I researched them that the highest priced softeners weren’t necessarily better. (Cough, Cinetiko.)
So I switched my focus to trying to find reviews on the people/​businesses installing them. Merle’s seemed to stand out in a couple of ways. They’re a small business who has been doing this work a very long time. And their reviews were universally positive.
I called Merle’s and talked to Justin. He asked where I lived & how many people lived in my house. Thankfully, they come over the river to Hudson. He recommended their basic softener. He never tried to upsell me a bigger or premium softener, explaining why they wouldn’t benefit me. And no pressure.
Within a week, Justin had come out to check if my plumbing would need to be changed in any way and test my water, and Dave was out to install it. Hassle free and $ 999. I’m very happy with the softener and the whole process.

This is a great business. We moved to North Oaks about 5 months ago. We never had a water softening system or well before. We called Merle’s because they installed the system for the previous owners. We’re glad we did.
They were awesome. The owner did our inspection and instructed us on how to maintain our system. On our own (we were not «sold»), we opted to install a premium drinking water filter system and an «iron curtain» system. They did a great job with the installs and we are very glad we went this route.
Last week, I visited their shop to pick-​up some salt and Resu for the water conditioner. Once again, glad I did. I got two 50 pound bags of salt (you can only find 40 pound bags elsewhere). The young lady in their store was super friendly and helpful. I was even impressed with their store… it’s appearance, products and overall neatness… it really gave me a sense of the correlative pride and professionalism we experienced in our home.
We highly recommend Merle’s for your water needs.