Used Car Xpress

treat you fairly and with with respect.

I emailed the dealership of my interest in a car they had and I wanted to do a possible trade-​in. Over email, they ensure that my car will most likely be bought for close to or over blue book value and to stop by the dealership for a more accurate appraisal. I get there and they point me to the car I was initially interested in, but after test driving, I just didn’t like the vehicle. I feel the pricing on the vehicle to be $ 3,000 to $ 4,000 more then BB value and there was physical damage I could see on the car, even so, they priced the car at «excellent» rated BB value which I thought was ridiculous. The next bad thing, the appraisal of my car. I have a lien on my vehicle so they called to get the amount I still owed on my car, this was before they even looked at my car or gave it a test drive. They then, kept telling me «tax savings if you trade-​in your car vs. just selling it» which I found really annoying because they talked like I was an idiot for not wanting to save in taxes. In the end, they offered me $ 5,000 less then BB value of my car rated at «good» condition even though my car was in great condition. My car is worth at «good» condition on BB is $ 18,500 to $ 19,500. They told me «we’ll give ya $ 14,000 or $ 15,000 depending on if you want to just sell your vehicle or do a trade-in»…I couldn’t believe my ears! Lied to over the internet by these guys and just suckered in to test drive their cars and get pitch after pitch of buying one of their cars for 2 hours! Luther Acura & Subaru gave me a preliminary offer of at least $ 18,000! But I’ll give Used Car Xpress where credit is due, there sales people are nice and have a non-​pressure approach, but they are not knowledgeable about what they are selling. The car I test drove, the guy knew nothing about it. My most terrible experience at a dealership up-​to-​date! But then again, this is a used car dealership! I’m never going to a Walser dealership from this experience!