Bommarito Mazda

Wish I would have read reviews before going to this dealership. I am a young woman who has never bought a new car before and they took advantage of that. I ended up spending about $ 3000 more than I should have even after $ 1500 in «rebates». I am pretty sure they just made the price more than normal and said I was getting a deal. I wish I would have known better. Won’t be shopping with Bommarito again. I would like to sell the car I have because their name tag is on my car, and I don’t want to promote them every time I drive my car.

I attempted to purchase a used car from Bommarito and was terribly disappointed with the process. I test drove a 2007 Pontiac Vibe. The salesman discussed price and I had to go to my bank to arrange financing.
I called the salesman the next day to inform him how much my bank could get me and he agreed to price the car to match my loan amount. When I went to pick up the car the salesman told me the price had gone up by $ 150.00 because «his boss» wouldn’t approve the deal. I reminded him of our agreement and that I had a check for the original amount. He said there was nothing he could do and I had to come up with the additional money. I left without the car.
This type of bait and switch tactic is what gives car salesmen a bad name. Since the salesman’s boss knew what was going on, I have to assume this is standard practice. Dishonesty should not be part of the car buying process.
*** The general manager of the dealership contacted me with regard to my issues. They offered satisfactory solutions and I ended up purchasing the car. I am satisfied with their reaction to my situation.

I bought my first Mazda here 5 years ago and the experience wasn’t pleasant, but not terrible either.
Fast forward to 2011 and this time it was SO unpleasant, I actually walked out literally as we were signing the bottom line. Their sales tactics were a total put off. I was buying this car, not my husband, and all they could do was talk to him, talk past me, and down to me. This was sales, finance and the sales manager. We were both then harassed by phone after leaving. Absolutely unacceptable. I will never return and I will deter anyone I can.
I have always bought my own cars and I’ve never had an experiencd like this. I took my money across town to a competitor (without even mentioning my horrible experience) and was treated with respect and was in and out so fast. Do yourself a favor ladies, shop elsewhere.
The service department however is great. I will miss them.