Tierra Verde Property Mngmnt

Our Homeowners Association retained TVPM to manage our property in 2013. Over the past year, this company has experienced an alarming turnover in personnel, none of whom had any significant experience in the field. They were non-​responsive to both emails and phone calls, did not follow-​up on most of the action items assigned to them, could not put out timely financial reports, were unable to put together a budget, and made numerous bookkeeping errors. They billed us on one occasion for maintenance services that were not performed. They could not answer the simplest questions or provide guidance and leadership on routine matters. We have hired a new management company and the records transferred were incomplete and inaccurate causing numerous problems in the transition.