Aqua Salon and Spa

Aqua Salon is the best choice for your bridal party in the Salem area! My stylist (Breanna) was amazing to work with! I had two trials — she was so patient with my indecisiveness, easy to work with and super friendly. I was so happy with day of — her team was super quick & efficient and my whole bridal party was so pleased with their looks — everyone looked like the best version of themselves! Thank You Breanna & team!

I originally came to Aqua because I received a gift card. I’ve now been a client for almost two years and wouldn’t think to go anywhere else. Great staff, location and atmosphere. Everyone is great but I would highly recommend Breanna.

I called, the lady on the phone said they were busy, told her Its my first time but they had some one available for me for a hair cut and color consultation at 4pm. It was my first visit based on the Unilocal reviews and was looking forward to the service and cut, since I have been looking for a salon close by and quality services. I went at 358pm, informed at reception and waited. At 411 I got up to remind the lady that I had to leave by 515, would the hair stylist available, or I m willing to come back some other day? She said she will with me shortly, she’s tied up with a client.
I waited, it came to 425pm, and a junior stylist Dan came and asked me if I would like to cut my hair with him. I asked him how long would it take and I don’t want to rush it. So it fitted my schedule, and I got my wash and haircut done for 35 bucks. He didn’t wash my hair very well, but did a good job at his level.
What annoys me is the fact that the lady at the reception never got back to why my stylist was not available for my appointment, and on top they sent Dan to convey the message that she is tied up with a client. First, it would have been professional to inform me of the delay, an apology would have been courteous to mention that my stylist is unavailable and lastly I expected that some how they would compensate me in form of a service for next time. Would have considered this salon as a firm choice, but I was very disappointed.

I recently moved to Salem and was looking for a new salon, so I read up on Unilocal and decided to give Aqua a try. I emailed them last minute asking if they could give me a next day appt, because I needed my hair done for my new job and they emailed me almost immediately telling me they could. They scheduled me with Janelle, and I was stoked I had an appt so soon, but still slightly nervous. I don’t like change when it comes to my hair or my stylist. I have to say, I’ve never had someone hit the nail perfectly in the head when it came to what I was looking for. I had horrible roots when I showed up, and orange spots, and uneven areas. I wasn’t exactly sure what to tell her to do to my hair, yet it was like she knew to the T what I wanted. I’ve never left a salon happier. My hair is literally the most perfect multidimensional blonde. She even knew to make sure she made the front extra blonde… Which I love. She also didn’t pressure me to get a haircut… Which Is something I really appreciated because most hair stylists do and I like my hair really long. Lastly, to top it off, she’s probably one of the nicest people I’ve ever met and she’s so fun to talk to. I love this salon, and her and I will never go to anyone else again. GO TO AQUA!

I have been going to Aqua for a few years since I now live and work in Salem. I went through a few different hairdressers there — the first one was great, but she moved. Her recommended replacement seemed annoyed to be dealing with people in general (a good haircut, just an uncomfortable personality). So for my next appointment I asked for someone else and was thankfully put into Janelle’s talented hands.
Janelle is THE BEST! I always leave happy with my haircuts and you can tell she’s passionate about what she does. She is easy to talk to and realistic about any changes you want to do. (The customer is always right — but if you lack proper judgement, she’ll guide you gently to reality so you don’t leave looking like a fool).
She has also done a fancy little side-​swept ‘do for a special event and it was even better than picture. It held up through rigorous dancing (without looking like a helmet). I got compliments on it all night!
Recently, I wanted a drastic change and decided to go blonde this summer (I’m naturally very dark brunette/​black). I wouldn’t even think about doing this unless I REALLY trusted my stylist. We talked extensively about expectations, treatments, color chemistry etc. I was aware this wouldn’t be an overnight process and wanted to do it right without frying my hair. We’ve been lightening my base hair color little by little each month to gradually before proceeding to all over highlights for the final desired look. I am thrilled with it each step of the way — and I think she’s even more excited about the transitions than I am at this point!
She is just a doll to work with — friendly, professional, flexible, talented and extremely knowledgeable.
Also, I must say, after years of paying Boston salon prices for lackluster results, it’s nice to go some place reasonably priced with results I always love. (I think I had reverse sticker shock the first time I went).

Welcome to the North Shore where Aqua is the best. After trying a few different places I just wasn’t happy, either the wait time was too long or the stylist wasn’t listening to what I wanted. After researching on Unilocal,I found Aqua Salon. I would not see anyone but Janelle. She is the best, I love my hair since she has been coloring/​cutting it, and she did my hair plus my girls when I got married! Everything was Perfect! It was so humid and hot out and my style didn’t move a strand. Her Attention to detail, sweet personality and truly caring about the needs of her clients are the reason I return every 6 weeks. I recommend Janelle at Aqua Salon without reservation.

As a guy looking for a quality barber cut, Breanna at Aqua has been the best I’ve found! She always gives me advice on haircuts and I always leave happy. Breanna is super flexible with scheduling and always makes time to see me when it is most convenient for me. I would highly recommend Breanna for men’s cuts as well as all your other needs. Her passion for hair definitely shows in her work!

Grabbed a groupon and loved it! Upgraded to a full facial. Kim was able to book me quickly due to a cancellation. Salon was beautiful, very clean and welcoming. My skin looks and feels so soft and wonderful! She had great, reasonable tips for me as I’m not one to treat myself often. Highly recommend Kim!

I absolutely love this place! It’s a great one stop shop for hair, waxing and facials. Amelia has been doing my hair for years so I knew I had to follow her here and ended up falling in love with Kim as well.
I’ve gone to Amelia for cuts, color and updos and I’ve always left with a smile on my face. I have very straight hair that usually won’t curl to save my life and she always somehow makes it work. I love that she’s not scissor happy like some other hair stylists and she doesn’t insist on what she «thinks would be perfect for me.» She listens to what I want and makes sure I love what she’s done. I’ve had some traumatic hair experiences so finding someone that listens and takes your feelings and self confidence into consideration is a God send. I literally cannot recommend her enough! Not only is she incredible at what she does she’s sweet as pie which always makes for a better experience. I Love this girl!
As for waxing and facials Kim is awesome! I’ve had someone interesting eyebrows after a hack wax job but that is not a worry with her. I’ve actually received eyebrow compliments (which I never realized was a thing). Kim also did my first facial and if it was acceptable to get one everyday I totally would!
I’m obsessed with this place and if you’re looking for a nice treat for yourself it’s definitely worth the appointment!

People here are so nice. Prices are pretty high but totally worth it. Been here a few times and all great experiences. I send all my friends here for weddings and just casual hair necessities. Interior is also fantastic. Highly recommended!

I had a facial with Kim — thanks to Groupon — and it was fantastic. I have had a lot of facials on both coasts and in France, and this was one of the best I ever had.
Thoroughness: Kim is very detail-​oriented, thorough, & tailored my facial to what she and I felt my skin needed.
Attitude: Kim listened, asked questions to checked in on how I was feeling with the treatments, and respected that I might not want to talk the whole time and just sink into the experience.
Atmosphere: quiet and relaxing. Kim even lowered her voice — I really felt like I was in a spa!
Today — the day after — my skin looks fantastic. I am really picky when it comes to estheticians. Kim really knows what she’s doing, and listens to her clients to make sure we know what she’s doing. Highly, highly recommend her. Thanks, Kim, for making all of my bad Groupon facials worthwhile! :)
PS — Kim also gave me a fantastic eyebrow wax.

This is a cute, bustling, clean, funky little salon in a slightly out-​of-​the-​way neighborhood of Salem. Nicole did my hair color and was friendly, fun to work with and very professional. She consulted with me at length — really listening– before starting to mix the color, and checked in with me throughout the process to make sure we were getting the results that I wanted. She was awesome at explaning why my hair wasn’t getting lighter (my hair apparently «pulls to warm») and she rinsed me and dried my hair, decided with me that it wasn’t quite right, and then put more toner on for another go before sending me out the door after a second blow-​dry. That’s commitment and I appreciate it. I will be back.

I miss Amanda! She has been the only stylist ever who «got» my hair. I moved out of state 3 yrs ago and haven’t had a good hair cut since. I wish i could afford to fly up there whenever i need a cut.

They recently redecorated and this is probably the cutest salon I’ve ever set foot in. I called on a Saturday morning and Janelle was able to get me in same-​day for a cut. She was super nice, listened to me, looked at the photos I brought, gave a good consultation. She cut my hair exactly how I wanted and asked me for my opinion throughout so she could adjust the cut to my wants. I am very happy!

Finally found a great hair salon tucked away on a side street in Salem. This place is a gem, nicely decorated, friendly staff and experienced stylist. I will be back and know that I’ll leave happy!

I’m in love with Aqua Hair Salon and I adore Melissa, the stylist. This was my first appointment at Aqua. I’d been going to my prior hair stylist for more than 15 years, so I was due for a change; but I’m very picky (I’m a secret fan of Tabatha Coffey’s Salon Takeover show, so I know just what to look out for:-). My hair had not been cut in more than 6 months and I’d changed its color at least twice during that time. Melissa discussed color options with me and my hair color turned out great — exactly the color she said it would be, glossy and shiny with wonderful luster and highlights. Regarding the cut, I can’t say enough good things. Within 10 minutes of walking out of the salon, I received 2 compliments on my hair and I had one person tell me that I looked younger! This place is fantastic. I’ve already booked my next hair cut and I can’t wait to check out their spa services.

I purchased the Groupon for a $ 39 facial as part of their grand re-​opening to Aqua Salon and Spa. I have never heard of this salon before so I thought it was worth a try and the discount price for the facial was good. I arrived and noticed how fresh everything looked. It was a very calming and relaxing space.
Kim, the Aesthetician, came to greet me and take me back to the spa room. Once past the reception area, this place is huge. The spa room was very nice and the lighting was perfect. Kim looked over the paperwork I completed and we started. It was AMAZING! The products were lovely and felt fabulous. The massage aspect of the facial was very nice, I even fell asleep. It was really nice and much needed with a 5 month old at home.
I also had a brow and lip wax and that went well. I was pleased. The only reason it gets 4 stars instead of 5 is that the spa room needed a bit more soundproofing. You could hear everything that was taking place in the salon and that made it a bit uncomfortable. There was music in the room but I could still hear loud talking and the shampoo bowls outside the room.
Overall, I would recommend Kim and Aqua for the spa component. I did make a follow-​up appointment for a month from now. Even the next day (today) my skin feels fabulous.

Full fledged returning customer at this point. Love this place!

I wanted to overwhelmed with joy. I mean, that’s how a (future) bride is supposed to feel when her hair is done, right? Sadly, I left with one of those fake smiles you put on to get out of uncomfortable situations.
So, location… where the hell is this place? Even my GPS couldn’t find it. I was on my way to Marblehead before I figured it out.
The interior is really nice and relaxing and all of the employees I met were super nice, which made this situation even worse because like I said, I really wanted to not just like this place, but LOVE it.
I brought in some photos of bridal updos that I love and explained what I liked about each of them, hoping for a sort of composite between two of them. It should have been simple.
Instead, I ended up with a crooked tiara (she couldn’t get it to sit straight and kept making it worse — like she didn’t get that the reflection in the mirror is OPPOSITE the direction you should move something). She left my bangs hanging limply in my face, which just looked sloppy and unflattering. And I don’t know entirely what she did to the back, but it looked like a burnt challah loaf. No lie!
In short, it looked absolutely nothing like the photos I showed her.
I graciously paid and allowed her to make an appoinment which I will be canceling. What really put the nail in the coffin was that although I explained several times that my mother would need an appointment for a blowout only (as she is a cancer patient and will not have long hair by then unless by some stroke of magic she wakes up with Jessica Simpson-​esque locks), they insisted on booking her as a bridal updo. I’m not sure what they’re expecting to put up since I explained that her hair will only be a few inches by then (if we’re lucky).
UGH UGH UGH UGH
I hope I have the exact opposite experience at Aveda next week when I go for my trial there.

I just had my hair cut at this salon with Jessica and she was fabulous. I came in with a few pictures for the general idea that I was going for. I was in the «grow out» stage from a previous unfortunate haircut and wanted to try a short do again. Before Jessica started she took a good look at my hair, and before she snipped she warned me that a lot of hair was going to come off just in case I wanted to back out. I would recommend that you see Jessica, she has a lot of experience and made comfortable small talk. The salon itself is very relaxing, and isn’t expensive ($ 40 for a cut with Jessica, $ 25 for men I believe). I also called day of for the appointment and they were able to make time for me.