Castilla Orthodontics

Amazing customer service & they really break the finances down for you to the T! I have two boys getting their work done here and it’s awesome. The people are super friendly and there’s a little play area for my 4-​year old so he doesn’t get restless waiting for his brothers… but my all time favorite is the little snack room… coffee!

I love it. Its a great and cozy place to be. Everyone is so welcoming and we feel like we arr family and not just an appt. All staff is professional and have great work ethics. Over all its been so far an amazing experience. I recommend to everyone.
#greatsmile #family #loveit

Castilla Ortho is very friendly, the business location is conveniently located, staff is bilingual, flexible monthly payments, and also great incentives for patients for being on time, clean etx etx

Best place for braces in Salem. The staff is amazing and the doctor is outstanding. Very fun office and I always look forward to coming here. Highly recommended!

All the staff is very welcoming and kind. Make you feel at home even as a newcomer. Thorough. Respectful. Understanding. Encouraging and entertaining for the kids. Even a great small play area for waiting little ones.

Financial: Realistic rates. Several payment options. They work with you to help make the financial part less painful.
Staff: Love all of them! Friendly, personable and somehow able to remember you and what is going on with your kid in treatment. They really care.
Environment: relaxing yet upbeat. My kids love the snack area and I love the coffee. Wonderful incentives for the patients to do what they need to do for successful treatment. Fun monthly drawings. Summer ice cream is a hit.
Im on my 3^rd child today starting treatment. They have worked well with me financially in my situation. My kids (now teens) actually enjoy coming in. All 3 needed very different treatment plans but all were explained so we could understand.
Highly recommend!!!

My daughter had a positive experience with her braces with Dr. Castilla. However as a divorced father who was paying for his daughter’s braces, I had difficulty dealing with billing because personnel changes at the office occasionally lost billing information. My major concern about this office, however, is that their 4 day/​week schedule is grossly inadequate relative the number of patients they are treating. Given the large clientele I would think that evening/​Saturday hours would be a given. Just today I had to put off my daughter’s appointment for more than a month before it was possible to schedule a time that fit Dr. Castilla’s and my schedule. If you don’t work or can easily take time away from your job, this is the place to go in Salem. If appointments times are limited by your work schedule or other responsibilities, another choice might be wiser.

Best place to get your braces put on! They have the lasted magazines for you to read and awesome coffee. I tell all my friends about this place even if they don’t need braces!

Found this place though their website which is easy to navigate and extremely thorough. I was looking for an orthodontics practice that also worked with adults and both the website and practice did a great job of appealing to grown-​ups and kids.
The office and examination areas are spotlessly clean and the staff from the front desk to the assistants are wonderfully friendly and professional. They have lots of great little touches that are quite thoughtful: toothbrushes to use before your appointment, snacks and water for afterwards, up to date magazines in the waiting room, and little contests and raffles every month. I’ve had no trouble scheduling appointments or being seen on an emergent basis for minor problems and I’ve rarely had to wait more than a couple of minutes to be seen. I’d highly recommend this place to anyone thinking about getting braces.