Classic Automotive Auto Body Inc.

Tony and his team are the best. I have used their services on three occasions and each time they get it done professionally, on time and to my complete satisfaction. I made the mistake of using another shop for my wife’s car auto repair last year and will not do so again. Classic is fair, competitively priced, easy to work with and the finished product is very very good — like new.
My last accident this summer was a bad one and Tony, his son and the guys at Classic made the car’s front end look brand new. Showing his willingness to delight customers and to the extra mile, Tony took the extra effort to buff out a few scratches on another part of the car! And, best of all, it was done without us asking and at no charge.
Don’t walk, run to Tony and Classic if you live on the North Shore or near Boston and want great service with no run around, no excuses and no BS. Tony is old school and more auto related businesses would be smart to emulate their business practices.
Thanks Tony and Classic!

Thanks tony and his superior and wonderful team, I have lived in Salem, Ma all my life and have had over 6 different vehicles and will only go to these guys. GREAT service, HONEST, no BS or fluff. you get in and out in reasonable time frame. Very helpful with auto insurance companies, and rental car agencies. This winter has been brutal and ended up with a few dings, side mirror got hit 2x!!! Etc. The 1^st and only people i will call. They have been taking care of my family’s vehicles for as long as we have been on the road. My current vehicle is over 15yrs old which i love and it’s slowly needing a new part here or there will go to them instead of the dealership. Hands down the BEST AUTO REPAIR SHOP on the North Shore. Will be seeing you guys soon (:

I just recently moved to watertown and if anything were to go wrong with my car now, I would drive all the way out to salem just to have it fixed here. I cannot say enough good things about this autobody shop. The owner (I think his name is Tony?) was an angel. They fixed my beloved Jetta which was nearly totaled and did an amazing job. I can’t thank them enough or say enough good things about their services!!!

Classic Auto has sponsored me and believed in my dreams from the beginning, I can not thank the team enough especially TONY for all of their Love. Thank you Classic Automotive Auto Body for being the best in town and supporting the community.

Beware !! Go somewhere else to get your car fixed. you will leave with more problems than when you came in. Tony and his son Jim are dishonest. you know what you did. Stay clear of this place, nothing but headaches !

I have been to this auto body more times that I would like to admit in the past few months, but every experience there has been a good one. I have 2 cars and between my wife and my step father they have been in 3 accidents in the past few months, each time causing a considerable amount of damage to the cars. I have had to go through my insurance (Commerce) to get them fixed, and they recommended I use Classic Auto because they are in their network and the paperwork would be easier.
The first time my stepfather was backing into his driveway when he hit a patch of ice and slid into a stone wall at the opening of the driveway that destroyed the rear end of my 2014 Nissan Sentra. It was over $ 3K in damage and took a couple weeks to fix but came out looking pristine, good as new. I would’ve like to have the car back sooner, but I think for the amount of damage and the parts that needed to be ordered it was a reasonable amount of time. I paid my $ 500 deductible and was on my way.
Less than a month after that happened my stepfather was involved in a collision with another vehicle that damaged the front right side the Sentra. Luckily the other driver was deemed at fault for failure to yield and we didn’t even have to pay a deductible to get it fixed. The damage was considerably less this time so it took a few days to fix and once again was returned looking just as it did when I pulled it out of the dealership the first time.
Then my wife gets rear ended in a hit and run on the highway in our 2008 Nissan Altima. At first glance it doesn’t look like a ton of damage, but it turns out the whole rear end of the car needed to be replaced. Once again looking at thousands of dollars worth of damage, and paying the $ 500 deductible. This time I thought they fixed it pretty fast, only needing a few days to repair the whole rear end and put a fresh coat of paint on it.
The owner, Tony and his son were very easy to work with. Every time I called Tony answered the phone and knew exactly who I was and which car I was calling about and he kept me up to date on the repair. They handled everything with my insurance company each time so I never had to worry about all the paperwork. I haven’t had a lot of luck with auto body’s in the past so I was extremely happy to find these guys. I’ll never bring my cars anywhere else.

Tony is fantastic! Fair, reasonable and take care of their customers. By far the most pleasant experience I’ve ever had at an autobody shop.

I recently had a minor accident where I chose to go through insurance. Researched a few places, however decided to go with classic. Everyone I interacted with at the auto body shop was very pleasant and helpful. They are a preferred auto body shop for my insurance so all I had to do was explain the situation to them and they worked with my insurance company directly, so no hassle with waiting for an appraiser. If you have rental coverage, they will also contact enterprise to get you a car. Service was of good quality, very timely and they provided an update as well while the work was being done. After an accident, you want to find a place that has nice/​pleasant people with less hassle and these guys did a great job! I would definitely go back for any additional work on my car.

Great people, super polite and they really handled things well with the insurance company. They made a crappy situation as pleasant as possible!

Recently had major work done on my daughters car. Tony and his son James were the best to deal with. These guys were courteous, caring, and true professionals. Definitely show respect for their customers and have great pride in their work. Will go back for future service.

This is the best auto body shop on the North Shore. Tony and his crew will always give you the best price possible. They also finish their work on time or even ahead of schedule, which is unheard of these days.
I have gone to Classic for everything from major body work to a flat tire, which he fixed in 10 minutes after ordering the tire. He has even given me a ride to my house to drop off my car. Free of charge of course.
I would never go anywhere else to have body work done. This is absolutely the best auto body shop in the area. I highly recommend this shop if you need work done on your car.

My Acura was damaged in a 4 car accident front & rear. Tony & crew fixed my car 2 days early. I had a bad battery & they replaced free of charge. After being fixed car developed a squeak in rear, I brought back to Tony & he fixed squeak quickly, car seems like new. I would recommend this place to anybody, they will contact your ins. Co. & work out a rental if you need. Very nice people also.

I was involved in an accident recently and was recommended to Classic Auto by my insurance company. I read the Unilocal reviews on Classic Auto and because they are less than half a mile from my house, I passed on the mechanic that my family has used for years. I am so glad I did and the reviews couldn’t have been more accurate.
I called to set up an appointment last Friday, left my car there on Monday morning, had the appraisal done by noon, and they ordered the parts needed to fix my car by the end of the day. They originally said it would take until Thursday but when I mentioned that I needed my car for Wednesday night so I could drive to my evening classes near Boston, they said no problem. I picked it up on Wednesday night and it was cleaned to look like new, both inside and out. They even buffed out a scratch that was unrelated to the accident.
As another poster said, it’s tough to find a good auto body shop, and the guys at Classic Auto couldn’t have been any friendlier. I recommend them to everyone.

After an auto accident I asked my claims adjuster for the best shop in Salem and this is what he recommended. Found other great reviews online and gave it a try! I had a wonderful experience right from the start. I dropped by for an estimate after a pretty bad accident and next thing I knew they had a rental on the way for me within 5 minutes. Never having been in an accident before, and not knowing a thing about cars, I had an obnoxious amount of questions that were answered very honestly and patiently. The owner Tony and his son put me at ease about the whole process, calling to let me know how things were going and explaining each repair and why it needed to be done. Hopefully I won’t need to go to an auto body shop anytime soon but I would go back to this one!

In the hit or miss world of salem auto body shops, Classic Autobody is a grand slam. Earlier this month I was in an accident that basically destroyed the left front of my car (bumper/​front quarter/​hood/​all the guts on one side) and went to Classic based on a recommendation from my neighbor. Tony (the owner) was friendly, helpful, runs an incredibly tight ship. On basically all fronts, Class delivered.
Customer service: Tony has solid relationships with local adjusters and was responsive to my calls, as well as making sure my insurance company was on top of getting me reimbursment money.
Quality of work: When I got my car back the front end looked like new.
Speed: Turn around time on pretty substantial work was around a week — much faster than I had anticipated… and I was able to pick the car up, after hours, on a Friday.
I’d highly recommend this body shop to anyone in the area.