Comfort Inn & Suites

Pretty good hotel on short notice. Price was ok. Room was clean and bed was comfy. Don’t get a room near main road because it is super noisy. But I have to say awesome costumer service. Everyone was so helpful. My mom needed extra pillows. They got them she also needed an ice pack for her foot they made a makeshift one. My hats off to the guy working the breakfast buffet. Dude was top notch.

This was easily one of the best experiences I’ve ever had at a hotel. The staff were incredibly friendly and went out of their way to help me. I was visiting during the winter months and one of their crew spent 15 minutes helping me chip away at the ½ inch layer of ice in my car and pack up my luggage because it was icy on the pavement.
The rooms were attractive, clean, and quiet. The beds and pillows were extremely comfortable.
Especially ater staying at various other hotels in Salem, I have no problem reccommending this one the highest.

I stay at Choice Hotels when on the road. Most of the hotels are as good as the price you pay. The less expensive the general condition will be less. The lighting in the room was great. The WI FI worked great, had to type MSN in the address bar to get the logon page.
This hotel is a great deal and has a great staff. Jo Su took extra care to insure our stay was enjoyable and memorable. I read a few of the reviews and wonder how the elevator could have been any better.
I do agree the eggs and sausage could be kept at a higher temperature. The breakfast was always cool not hot. They use Styrofoam plates and bowls so there is no microwave for heating.
I give their breakfast a four because of the temperature. The menu is the same at all the Choice Hotels that have full breakfast. Rodeway Inn adds biscuits and gravy.
The parking area is fine for single vehicles but don’t pull a trailer in.
Across the street is a park and ride for the Spirit Mountain Casino.
As an aside, Michael has a problem if you walk into the food service area barefoot. This location has an indoor pool and spa so walking barefoot is common. He made an issue of it while I was getting coffee. Personally I find the soles of a shoe to be dirtier than the soles of the feet. I don’t have a clue as to the reasoning of his request, I simply complied with out question.

A decent place to stay for the night, this Comfort Inn has most of your basics. Check-​in staff is SUPER non-​plussed, but efficient. The hallway had some serious funk that invaded our nostrils, but the rooms smelled fine and were clean. Location was convenient to most Salem attractions and right off the freeway, with a very short drive to the State Capitol and some decent eating options. Continental breakfast was fine: waffles, cereal, and the like, definitely filled us up. Elevator was ancient but operational. I don’t know if I’d return, but it was fine for a night.

Gotta leave a decent review… the hotel looked a little dingy from the outside but it felt clean on the inside. Staff was friendly… room felt clean and fresh… I actually walked barefoot in our room which is rare for me. Sheets were clean, bed was comfy. the free breakfast was average. It filled our belly’s…the only complaint I have had nothing to do with the hotel itself, but the lack of etiquette around food that people have! Kinda gross… fingers being licked, utensils for muffins not used… covers on the hot tray of sausage and eggs being left open to get cold. .my kids have more manners and couth than most of the adults there.

We stayed here with our two children in the 3 queen suite, which was a good size for our 19 month old to run around. The free breakfast is not so good, so I would go to Sybils’s on State St. And the restaurant next door is amazing! Good food, and even better drinks! For the price of the suite, we were very happy.

My daughter and I spent a week ago Sunday at this hotel. We arrived Saturday late afternoon. Our room was perfect, and our beds very comfortable. I went down to breakfast before her Sunday morning, and had a coffee while I waited. I observed all the guests and children, and was pretty shocked at how loud everyone was, and how many kids were making such a mess everywhere. It’s as though their parents haven’t taught them how to behave in public at all. Mostly though I observed the lady filling up everything, coffee pots, batter for waffles it was endless. Constantly cleaning all the areas, and tidying up. Then I noticed the overload of all the used items e.g. paper places, spoons etc, I’ve been in retail my whole life, and she was wonder woman. I don’t know how she managed EVERYTHING ALONE. For the 2 hours I was there, she was amazing. She either needs a very large pay raise, or someone to at least take care of all the trash that was building up fast by the minute. I would hire her in a second if I needed someone. I was thrashed just watching her. She was also very nice to everyone, and had a big smile on her face all the time.

Stayed here for work. Hotel was clean and well kept and smelled freshly repainted. Check in was nice and speedy. Room was a nice size with excellent a/​c and fridge. My room was on the street side so some noticeable noise but not bad after going to bed. Would definitely stay here agsin.

This room far exceeded my expectations. Normally I would reserve 5 stars for something amazing. This was just very good. But at their price point and being a comfort inn, I was shocked. We normally don’t stay at Comfort Inns. But the I-​5 corridor seemed booked up and this is where we landed. I am so glad.
I also want to compliment the night clerk, Richard. We checked in at about 9p and it was a constant stream of people checking in. He was super cool and professional the whole time. He is the kind of employee that someone should promote before someone else snatches him away.
The breakfast was what I expected. This is a budget hotel. But the worker was scrambling and could have used some help. She stayed cheery though. Had to like her.
I don’t think we will be back because it isn’t our usual spot. But give it a try and I think you will be pleased.

Everything was fine about the accommodations, except for two things.
1. The free breakfast was horrible. The coffee was nasty and tasteless. They were out of bagels and out of batter for the waffles, only because the wonderful person in charge of the eating area was running ragged trying to accommodate a full house. The woman, who miraculously maintained a pleasant demeanor, seemed to be expected to clean up, empty the trash, keep the bathrooms tidy, wipe the tables, push in chairs, restock the food, prepare/​heat up food, make coffee, and check to make sure everything was running smoothly. That is an impossible expectation for one person when diners are coming in and out every 5 minutes from 6 a.m. until 10 a.m. Therefore, I am not surprised that the free breakfast was not even mediocre. If you’re not going to serve a decent free breakfast, at least provide some decent coffee for god sake. I’ve stayed at other chains on the lower end of expensive that have much better free breakfasts with higher-​quality food products.
2. The second other complaint was that, as in many hotels, our bath tub did not drain the shower water adequately. I hate that.
However, in spite of the banging and pounding of the kids above us, we slept very well in the cozy, comfy beds and felt that the room was very clean. We hope in the future the owner or manager will provide enough help in the breakfast area — provide a decent free breakfast, as that is a major selling point for a traveler. And a higher quality coffee, with some flavor.

Happy with the speed of check in, decent rooms for a great price, loved the restaurant next door (Newport seafood grill–
Discount with room key)
pool needs some attention, but overall value.

Decent motel with decent rooms. Wifi speed was lame and breakfast options were nothing special.
The staff was very friendly and helpful, ideal for quick overnight halts though would not recommend if you plan to stay longer than a day.
If on a budget, ask for the AAA discount (if applicable) and also ask for the cheapest room. If you don’t then tend to put you in a more expensive king suite which does not serve the purpose of a quick and affordable overnight halt.

Nice motel. Nice rooms. But as a business traveler, the wifi service was non existent on the 4^th floor.

Not the best Comfort Inn we stayed at. Both the Refrigerator (finally unplugged it) and the Air Conditioner were very noisy. The bed was OK and room were clean. Lighting in the bathroom could be brighter.
Breakfast was standard and good and the room were nice and large.
Service was satisfactory and I would consider this place again — but perhaps not.

this hotel turned down my service dog. Service dogs are not allowed in many of the rooms at this hotel. I guess if you need a service animals, you only deserve their lowest grade room. No suite for service animals. This is not fair and wrong

this place is a complete dump. you should only go here if you want to waste $ 90 and have an awful night’s stay. my room had very dirty carpet and a fan/​air conditioner that was very loud and did not work. in the morning my shower only had cold water and i complained to the front desk immediately. even after doing so, they flat out told me that i was wrong and that the shower worked perfectly. really? they showed no willingness to take responsibility and their customer care skills are awful. it took 4 calls for them to return a call, and it took a couple of days to resolve. now i know why it is in business, just for the strip club crowd next door. this hotel was nasty and i would not even want my enemies to stay at dirty and expensive hotel like this. i will not be back, not even if someone paid me to stay here.

Best Choice hotel yet. I decided to give choice hotels a try. I travel a lot and have never really had any brand loyalties toward hotels. I just stay wherever. However, this trip, I booked choice hotels 6 out of the last 9 nights. This one, in Salem, was the only one I’d ever stay at again. The rest were horrible. This one was clean, amenities functioned, and up to date. However, it is expensive. But what hotel isn’t in the Pacific NW?

My lodging of choice when I am in Salem. Great location-​easy access to freeway and downtown-​and away from the strip developments and not so desirable ends of town. Price is good-​the rooms are clean-​the staff is attentive.

The room was clean, the price was right. I’d stay here again if I had business in Salem.

I thought this place was alright.
The check-​in process was simple, and less than five minutes.
The room was easy to find, and it was well-​appointed. The beds were comfortable… if you weren’t sleeping on the fold out. And, being the youngest of the family, I was.
The fold out was broken in some parts, and wasn’t all that comfortable. I slept, but it wasn’t like, OHMYGODTHISISAWESOME.
Anyway, the carpets were clean, and the double sinks had granite countertops. I hadn’t seen that before.
The bathroom was on the small side, though clean, and well-​toweled.
The continental breakfast was hot, filling, and tasty.
I’d stay here again.