Game Zone

At first I was excited to see several rarer old games. However I bought four games and two of them didn’t work. They don’t have a competitive return policy «needs to have original receipt, within 30 days, store credit only», so when I went to return the games you can imagine how bummed out I was. This return policy seems to capitalize on the fact half their games don’t work.
The first time I figured it was a fluke as they claim to test all their games. However then the second game didn’t work and when I went back they treated me like I was a criminal, claiming «well this is the second game you’ve returned to us» to which my response was «well this is the second faulty game you’ve sold me». It was like pulling teeth to get anything but store credit. Don’t bother wasting your time here. I’ve always just been disappointed shopping here. I really wanted to like this place to support a small business but I can’t.

I came across some hard to find gaming systems, and they do ship! The employees were very friendly despite the big crowds that were coming in and out that day. They were very knowledgeable about anything that I was looking at and weren’t irritated by my questions and requests. I almost thought they talked too much, as if that’s a bad thing, but I guess shows their friendliness and willingness to help a sista out.

Actually the best. It’s great to see a small, non-​corporate game store thrive. Tyler is a saint. Very good library, I felt re-​birthed.

This place is super cool. If you’re into old systems, it’s totally worth dropping by. Some of the systems and games aren’t for sale, but the place is like a rad mini museum for nerds. The guy behind the counter is super nice, very knowledgeable, and great with kids. While I was there, he was teaching a kid about old gameboy systems and the excitement was just radiating from them both.

Pros:
— Amazing collection of games and systems
— Great location
— Supporting a local business
The only con is that just like GameStop, you’re ALWAYS better off selling your stuff independently than trading it in. I bought two semi-​rare games worth a total of $ 70 here a few months ago. I finished them, and went back to trade them (and some others) in for a new game. They offered me $ 20. I know, they gotta make money somehow… but that’s a joke.
Good place to browse and buy old stuff, but do NOT bring your stuff in to trade or sell.

Another predatory used video game store. After seeing the guy who runs another store in Winthrop shamefully low-​ball a kid’s classic system and games, saying how he can’t sell them and even the trash guys won’t take them, only to buy the kid’s stuff for a piddling amount …
Well, I figured when it was time to sell some of my games, Game Zone must be a good bet, mostly because their game and console prices are *insane*. Surely the prices are high because this is that one store that doesn’t low-​ball sellers, right? RIGHT?
So I packed up my stuff — Mint condition Sega Master System with controllers, Sega Genesis with controllers, refurbished Game Gear (purchased from Game Zone), and a couple Game Boys, plus a ton of classic games (some that I paid $ 50 for at Game Zone). Carefully unpacked the games on their counter while being ignored.
Guy I’ve never seen at the store walks over, barely says a word, and starts tallying up what I’m offering, exciting! I stand around for a while waiting for this while the almost certainly mentally handicapped shopkeeper (different guy, and with a child’s voice and vocabulary) knocks over a stack of my games, one of which falls into some crevasse, becoming quite difficult to retrieve.
Finally Pawn Stars guy finishes up. Offers me $ 60 cash or $ 120 store credit. Keep in mind I paid over $ 300 for a small subset of what I was offering AT THE EXACT SAME STORE. I rolled my eyes and started packing up while mentally handicapped guy badgered me for expecting a better deal, saying how the merchandise wouldn’t move (yea, it’s not like I bought this stuff from you last winter).
To their credit we managed to recover the game from the crevasse. To their discredit, WE managed to recover the game, that is, I was the one with my hands in the years old trash because nobody working there would make an effort.
So yea, the used video game scene is in a terrible state if you’re selling, and this store sadly is no exception. I can’t wait to see jerks like these go out of business when there’s nobody left to fleece. I didn’t want to write this review, but after sleeping on it for a few days I felt much worse about my experience at this store.

Good atmosphere and a good selection of games. But some of the employees are rude and the games are expensive. I wouldn’t recommend this if it isn’t your closes retro video game store.

Went into this store a week ago with my girlfriend and she bought a couple games from different consoles, one of them being GTA Vice City. Went home that night to see that GTA didn’t work on her PS2 saying it was «unreadable». Brought the game back to the store later that week and told the man working my issue. I did not have a receipt on me, think I threw it out, and he said he would resurface the game for me, but without a receipt and because he did not personally sell it to me, another employee did, this was all he could do. Went home that night and the game still did not work. I returned to the store the next day to ask for help again. The 2 employees that did sell me the game, one of them is Neal, said they remembered selling me the game and helped me out without any question. They gave me a new disc entirely of the game and answered and questions I had.
The guys working there are amazing with helping any problems you have as much as they can, are always friendly, and are very understanding. Plus the game collection and consoles they sell are amazing. Such a giant range of games, almost anything you want you can find. Will definitely go here again. Thank you to Neal and the other employees there, you got yourself a loyal customer for years to come.

I’m not a gamer but my husband is and he loves this place. I like the owner’s dog that hangs around inside and I like that the owner lets me bring my dog in while I wait for my husband to decide on what he’s going to buy (the minutes truly seem like hours, tbh). The prices are fair and hey have a lot of cool stuff I knew nothing about during my apparently deprived (re: outdoor) childhood.
Also, you can get discs resurfaced here so you may as well try that before you buy that replacement copy of whatever it is you played to absolute death or dropped between the couch cushions uncased.

Again very rude especially, with a return, a nonexistent return policy!
It’s dead in the Store why? I won’t go back
Thay have cute dog!

Really cool place, very neat and organized, and a general good group of guys. I don’t buy many of the newer games they have because the prices can be a bit steep (in their defense it’s tough to keep up with big name game store prices as a small business) but their retro game supply is where they really shine. Definitely give them some business

I wish I could really offer this place a better review, it truly has SO much potential. However, despite my several attempts to give this place credit, they always find a way to disappoint me.
They really don’t have a very good selection of modern accessories, however they claim to be able to get you anything you may need. I went in looking for a (Preferably new) wired Microsoft brand controller, but they did not have one. No problem, until he told me I could have one ordered. I inquired on price (mind you on a $ 40.00 device) he told me $ 60.00!!!
Also, one of the employees there isn’t friendly, I wish I had his name. Very quiet, almost awkwardly, almost no care for me as a consumer. Tall Skinny guy.
They do have a WIDE selection of great condition older/​retro games and consoles. I’ve only seen a better collection in a handful of other places I’ve visited around the country. This is the only thing keeping this shop from a 1-​star for me though. Many things are not labelled for price, and asking about them, they search eBay or similar for top dollar selling price on a MINT condition item and quote that. You may be able to haggle effectively, but I doubt they would budge much.
Don’t even get me started on that ridiculous return policy. It’s setup such that they never have items returned, and if they do they don’t take a loss.
In summary, Prices are too high, anti-​social workers, limited modern selection, and an unfair return policy make GameZone a no-​go for me. Sorry folks, but you have so much untapped potential.

If I could give this place 0 stars I would.
First for the good– the selection is amazing and the store is very well laid out.
That’s about it
The bad–
The sales guy is extremely awkward and makes shopping extremely uncomfortable. I understand In this market you’re bound to meet some socially awkward people but man o man.
And for the deal breaker, the prices are off the wall insane. So badly inflated that I was actually insulted.
200 dollars for a boxed copy of pokemon yellow on gameboy? this game sells in mint condition on eBay for about 50. I understand overhead, but this guy is totally taking advantage of people who want that nostalgic feeling and don’t want or know how to order online or use ebay. Used super Nintendo that is totally yellow stained from 20 years of chain smoking? 80 bucks.
And like that’s not enough, the return policy is store credit only even if what you buy is broken.
Please people. Do yourself a favor. Make an eBay account and just buy whatever you want for literally ¼ of what this place charges. Use the extra money you save to add more games to your collection or something. But do ANYTHING besides paying this guy quadruple for games.
Joe

Little video game shop with as many old-​school Nintendo games as new ones. I went there to sell my old Nintendo 64 and Super Nintendo stuff. The dude was really nice (video game-​nerdy way) and gave me a good deal. They had a number of consoles set up to play and try out games.
Looked like they had a good selection of current games as well.

I stumbled onto this place while walking down the street so I popped in to see what it’s all about. To my surprised, it was a vintage gaming store! I started browsing and noticed on that wall was this evolutionary chart of gaming systems. Under each system is a small stat sheet of the system so customers can see how each generation of systems is different from the last. This was really cool.
The store was very well organized and spacious. I had no problem browsing their huge selection of games and consoles. The prices here are slightly higher than you would find online, but there’s overhead cost of running a physical business, so people shouldn’t complain if it’s a little higher than average.
I recommend that you check out this place if you’re in the area. Maybe you’ll find that copy of Contra you’d lost those years ago.

I’m very torn on Game Zone. As others have said, the prices are very high. They do not exceed those on Amazon or Ebay but represent the absolute highest price that people are selling their items for — in Mint or new condition. Most of these games are in Good or Very Good condition but should not command the absolute premium due to disc wear or cracks in the cases. I’ve had experiences where the manager was willing to work with me regarding prices and selling my games over the phone to find a happy medium. I don’t feel that the other associates are given the same leeway to negotiate or just choose not to. They have hard-​lined on their prices in most of my experiences.
That being said, the selection of consoles and games in the store is astounding and is organized very well. If you are looking for it, chances are they have it. It’s fun just to go in there and look at video game history. And sometimes you just need that game so badly that you can’t wait for the 3-​day shipping from ebay. They also resurface games for a small fee and do it for free for games bought there if you bring in the receipt.
Overall, awesome store for selection. If they can figure out a better way of making customers happy with buying/​selling and not going out of there feeling like they got a raw deal, that would turn into a 5 REAL fast.

Awesome, neat, nostalgic place for the first generation of gamers.
The store is almost like a console museum, the top of the walls are lined with console systems dating back to the first Atari, Neo Geo, Dreamcast, R.O.B., each accompanied by a little description of the units sold, years active and quirky facts about the console. It is just so cool to look through the evolution of gaming systems to what they are today. The monitors is playing a demo of the first Castlevania. The games are also of different eras, from quite a collection of super nintendo cartridges to ps1 games to the most current games. We spent quite a while there being nostalgic and remembering the joys that these titles brought us back in the days.
Highly recommended for any gamers to check out! So cool.

PRICEY at times, but was very fair when I visited. GREAT store!

Today was my first and probably last time at this store. My goal was to find some awesome SNES games for me to fill the evening with. We tried the first two games I picked up at the store to see if they worked… nope. I was pretty disheartened. These were priced at $ 5 and $ 10, and certainly neither were ever tested.
Prices are high in general. If it’s not a rare collectible, then I really don’t want the cost to dissuade me from the purchase. I feel the prices don’t reflect the lightheartedness most customers are going to approach buying retro games with.
Their return policy seems like a scam. This is taken verbatim from their receipt:
No cash refunds
Receipt dated within 30 days is required
For all returns & exchanges
A $ 5 a day charge will be taken off all returns
New opened games that are scratched will not be
exchanged or refunded
…
Minus a 25% restock fee
So, essentially, if I had bought that game for $ 5, discovered it did not work, and then tried to return it tomorrow, I would be penalized $ 5 and would not be refunded for the game at all. Furthermore, they would also charge me a 25% restock fee. They will never give you cash back for any reason, all refunds are in store credit only.
I’ve been in plenty of used video game stores that feel like a great place to get absolutely ripped off, and this one is no exception.

I too wish I could give this place a 5 star review as I liked their setup and location, but with the prices being what they were for their vintage games, it’s just not possible.
10 $+ for LOOSE (very common and easy to find if you look) vintage NES carts?! Really? The boxed carts price wise were what you’d find them for if you were in a bidding war with a rabid fanboi of a given title. Instead of «reasonably priced» being an adequate adjective, I believe «overpriced» fits better. The kicker when I tried negotiating with the guy behind counter was his «Well you don’t pay tax!» argument. Pfft. So you can’t even talk them down. gotcha.
To give an fact based example of the prices you’d be dealing with: they had a boxed Secret of Evermore for the SNES for 70 $. I went home the night I visited this place, hopped on Ebay and bought one for 45 $, with free shipping. Sure I have to wait for it, but the money I saved will stay in my pocket.
I’m all about supporting local businesses, and I LOVE this sort of side-​store that caters to the retro/​vintage gamers out there (that also isn’t a soulless Gamestop clone), BUT… the prices really kill the enthusiasm and fun out of the equation for me.
If you’re going here, just keep in mind the odds are you could buy anything from this store for a ton less elsewhere, (with probably minimal effort).