Hampton Inn & Suites

Best Hotel clean, friendly, excellent amenities | Good location | Highly recommend
$$
There’s a reason why this hotel gets a perfect score on Unilocal.
This is thee best hotel I’ve stayed at, ever.
I have no complaints about this place. Check-​in was fast and the front desk is friendly.
I could write a super long review of all the great things I experienced with this place, but I’ll just list it instead:
+indoor pool
+work out/​weight room — towels, water, disposable ear buds provided, tv
+conference room
+generous breakfast until 10am
+various coffee offered at coffee station — and this station is always clean!
+fresh fruits offered in a huge bowl in the hangout area with newspapers and tv
+spacious, well-​maintained rooms
+SUPER CLEAN — I didn’t see any ‘scary’ hairs on bed sheets, towels or on the bathroom floor
+lots of lighting in the room
+big comfortable bed
+QUIET
+Clinique complimentary toiletries — they smell so good
+hair dryer
+good WiFi
It was a little funny that there was a post-​it left on our bed that said, «we wash our duvets and all bedding before your arrival.» That’s pretty nice because other places don’t.
Another cool feature is that you hold up the key to the keypad sensor and the green light turns on for you to open the door. No swiping.
We were very lucky to stay at this hotel because my husband was here to do a interview with Garmin. Garmin is literally 2 minutes away from this hotel.
Excellent location — down the street is a Costco (and you can gas your car up there too), close to places to eat and a Walmart. I think it’s about 10 to 15 minutes to downtown Salem too. Not bad! I didn’t feel unsafe in this area as well.
Can’t recommend this place enough. I’d love to come back and stay here if we’re ever visiting Salem again.

We came back 18 months later, and it is still the best manages Hampton Inn on the planet. Super-​nice staff, super-​clean and great breakfast.

Check in: The front desk ladies are nice and helpful, fresh cookies, coffee /​hot chocolate bar, and fruit. The room: SUPER NICE AND SPACIOUS!!! Will definitely be staying here when we return to Salem

Very good experience. The staff was amazing.

I have stayed at many Hilton hotels. As far as the room goes it was a very nice sized room. Clean to the Hilton standard, good service as far the people working the front desk. Maybe for this area people say this is a 5 star but no bar or restaurant at a hotel equals –1 stars for me. Sorry if I am paying $ 170 a night I expect to be able to have a bar and order some drinks and eat some food. There are some great options around the area though so I found it to not be a huge hassle but I kind of enjoy the hotel room service type of thing. The breakfast was just kind of average. Not the best ever but not bad either.
Had an issue with a receipt as I billed through a third party. I would highly recommend not doing that ever! Book with Hilton or the hotel. Hilton did contact me and made everything right. I received my receipt and it was much appreciated that they took the time and effort to give me what I needed. Thank you Hilton for going the extra steps to make this right.

Nice, clean and big rooms. Maya at the front desk is really nice. It seemed like the children at the pool were having a nice time. Comfortable bed and pillows. Also we forgot the wall chargers for our phones and they have USB plugs right next to the outlet by the bed and by the television.

This is an award winning hotel in the Hilton Chain of hotels and I can see why!
Lovely stay, comfortable room, excellent breakfast (fruit salad, waffles, oatmeal, etc.), friendly staff. Highly recommended for a comfortable stay!

What a great hotel! Yes, it was 200 bucks for a night BUT how many hotels give you a free soup and salad bar for dinner and a full, delicious free buffet in the morning?
The room was extremely comfy with a bed that was perfect. The bathroom was spacious, modern, and immaculate. The people were friendly and very helpful! Free wifi that connects you immediately without any hassles.

Super clean. Smelled of bleach which to me equals clean.
Comfy bed, great staff (thank you to the night crew for helping since we arrived so late).

This was our second stay and we weren’t disappointed. Great staff and super comfy and clean rooms. Breakfast is better than most I’ve found at hotels. We will definitely be back.

Very impressed with the Customer Service and Reception we received upon our arrival. The Hampton Team really tries and succeeds in making you feel welcomed as well as really appreciating our business. This location really brings the Hospitality concept to Life, especially by recognizing that as a traveler you not only are weary but have choices. They greeted us by name, offered Free Dasani Water upon arrival amongst the usual industry disclosures and pleasantries. This stay already above par for this very competitive industry and price point. Thanks Unilocalers for past input… Comments on Point and this location has earned my future business.

Oh Come All Ye weary travelers! This place is simply the best. Price point was right & amenities superseded our expectations. The staff is friendly & the hotel new & modern. The best part really is that they remembered ALL the little things that make a customer return. Beds are literally heavenly, 4 pillows per bed… need I say more… excellent. There was even a lap desk on my bed with the channel changer… A lap desk… Cuddo’s Hampton! The bathroom is well appointed and did not disappoint, every item you can think of you may need, especially if you forgot it :) & coffee that didn’t get brewed and tossed after a sip is a happy thing, again the little things, a soap ‘dish’ & the ‘hot’ free breakfast is the best my family has ever had in this category. 2 different kind of omelettes French toast, made to order waffles, cereal, fresh fruit, even strawberries & mini choc chips for those babies and the bread and pastries are something You WOULD buy at home… not the usual 7 – 11 fare or Otis spunkmeyer prepackaged stuff… Me I’m a weirdo I love oatmeal… imagine my surprise when that station had dried fruit (Starbucks style) sliced almonds… it’s the little things folks that we come back for QUALITY & SERVICE & finally VALUE… THANK YOU HAMPTON INN!!!

Amazing experience!
Professional staff that went out of their way to assist in making their guest happy.
Cleanliness is an understatement; from rooms to pool.
In addition to the being pleased by the facilities, we received an additional military discount on our bill!
HIGHLY RECOMMEND THIS LOCATION, EVEN IF YOU MUST DRIVE AN ADDITIONAL 30-​miles.

stayed here for a work trip. a bit «off the beaten path» & more $$$ than other Salem hotels I’ve stayed in, but totally worth it
great staff. good sized rooms that are clean & modern. good dark out curtains. decent gym for a hotel (no fighting for the treadmill at 6am). lots of parking.
got a little loud/​walls are thin– but maybe only b/​c I was there when they were hosting some college basketball teams. nothing is right nearby, but you are going to have a car anyway, so…
did not avail myself of the breakfast or dinner besides taking some fruit for the road, but that is always a nice touch.

Great hotel and friendliest staff I’ve seen! Front desk receptionist was helpful and even reminded me of the government rate I was entitled to.
Rooms were top notch and great darkening shades. Breakfast was pretty good with eggs, cereal, yogurts, waffles and fresh fruit. The hotel manager even came around to check on us

So glad I found this place. I have family in Salem, and frequent visits mean frequent overnight stays (my relative here has a small house). Hampton looks to be the best of the bunch, out of the places I’ve stayed so far.
It’s a bit out of the way. Market is the main exit into downtown Salem, and this place is about a mile south of there. That’s not even slightly a big deal, but if it’s your first time in town, you drive by seemingly every other motel in the area, then out through some undeveloped land, and you might wonder if your GPS is pranking you. It’s not.
They have a big facility with a big parking lot, and you can tell from the landscaping and exterior that they’re taking good care of it. Your confidence goes up as soon as you drive up. It’s modest, though, which I like. No fountains or other silly adornments to drive up your cost.
Inside, there’s a practical little desk, a clean little lobby, and signs pointing you to meeting rooms and the pool and mini-​gym. Pretty cool that they have this stuff, but it’s not opulent. Best of both worlds in that sense. The AC was flowing with power for sure – cool and comfortable even on a hot muggy day outside. The curtains here are plenty dark, even if you want to sleep past sunrise.
The staff are super friendly, and checkin goes quickly (not every place gets this right, but they nail it). The rooms are clean and set up just right. Comfortable bed, clean linens, plenty of pillows, decent-​sized closet with removable hangers, modest TV, little desk. The basics are here, and straightforward. It’s organized and not overdone.
The bathrooms are clean and spacious. No tub – full-​sized shower stall instead. Good water pressure, quick temperature changes, hot water is truly hot. Fluffy towels, plenty of soap and gel and shampoo and whatnot. They just get all the details dialed in exactly the way they should.
Evidently there’s another Hampton in Salem, at least one other. That one has been a bit more uneven than this one, but this one is really doing it right. It’s a bit more expensive than the other motels along I-​5, but that’s alright. It’s worth it. Great stay.

When: June 11^th to 15^th, (2) Rooms #408 & #410
We were visiting Oregon because of our daughters graduation from Oregon State University… chose this Hampton Inn & Suites location because the nearby Residence Inn (which we stayed on previous visits) was on the «high side» for room rates. This was our first stay at any Hampton Inn location…
Pros:
* Modern Rooms with all the amenities
* Attention to Detail
* Friendly Helpful Staff from Front Desk to Manager to Housekeeping
* Very generous complimentary breakfast
* Easy access to I-​5, ¼ mile to Costco, 10 minute drive to Downtown Salem
Cons:
* Parking (this is nitpicking already…) if the hotel is full and you come back late from dining or shopping, you may have to park on the other side of the building or in the adjacent insurance or bank parking lot…
There is a reason this hotel property is the #1 rated property in Salem from Trip Advisor. They pay attention to the minor details and is genuine in how they provide first class customer service… bottom line is, they really do care and it shows.
We definitely have found a new place to stay when visiting the Willamette Valley area and will gladly recommend the Hampton Inn & Suites to anyone who inquirers…

My son and I stayed here three nights and I was very pleased. The hotel is very clean and the staff is ultra friendly. We arrived way before check in time and they were accommodating and were able to get a room set up for us within minutes.
The first night I came back to the hotel to decide where to go to dinner and when I walked in they had complimentary dinner available. The food was from a local restaurant and was good.

I absolutely LOVE this Hampton! I travel all over the country for work and stay in Hiltons exclusively and have stayed at my fair share of Hamptons. This is by far the best one I’ve stayed at, and I always try to get in here when I’m traveling to Salem.
The staff is absolutely fantastic. They are always helpful, providing ammenities, suggestions, early check-​in, and anything else I’ve needed. They are honestly one of the friendliest hotel staffs I’ve been around.
This hotel is newer and has nice ammenities. I would say the rooms are pretty average for a newer hotel. There is a salt water pool and whirpool and fitness room. Morning breakfast is very good for a hotel.

«Thanks for staying at the Hampton. We know you have choices and we appreciate your business.»
That is how the manager at the Hampton Inn & Suites — Salem concluded our very friendly, very efficient check in for two couples this week. How often do you hear THAT at a chain hotel?
Which leads me to the first thing to like about this Hampton Inn & Suites. Service was top notch, from check in to check out and every encounter along the way. First class.
All is not perfect here, but in sum there is more to like than not. Pros and Cons follow, the pros are a longer list. But it was completely the top notch service that put this over the top from 3 to 4 stars in rating. If some of the cheap infrastructure problems could be addressed (see cons) this could be a five star property in the pantheon of Hamptons. Because of the service quality, this will be our first choice for lodging the next time we’re in Salem.
PROs:
1. Warm and friendly service. I know I said that. It bears saying again.
2. Convenient location, minutes to downtown Salem and also a short hop to local wineries and farms.
3. NEW facility, only 60 days old this week, means little wear and tear on rooms and public spaces.
3. Quiet at night if you get the right room.
4. Comfy beds, pillows and furniture.
5. Bathrooms (at least ours) were spacious with grab bar in shower which we appreciate for safety.
6. Free wifi.
7. Nice salt water pool.
8 Spacious exercise room with six pieces of cardio equipment and free weights.
9. Large and bright gathering /​breakfast room with standard height tables (woohoo!) in addition to high perch seating.
10. Better breakfast than most in the class for healthier food options.
11. Accessibility from parking through door and all public spaces was very good.
12. Ample parking in large, well lit lot.
CONs:
1. It appears the owner cut every possible corner on the quality of the construction materials. As example, carpet in our room was fraying at the seams in spite of this being less than 2 months old.
2. Bathtub had stains on the bottom (and other rooms do too) that was apparently the result of a construction error. The people traveling with us reported the handle nearly falling off their shower. Shower heads were not good quality.
3. Refrigerators are currently not offered as standard amenity in rooms, only in suites. However, fridges are available at no charge on request as supply allows. We requested one after check in and it was delivered within minutes (more of that great service.) The manager told us that they had received customer feedback that it is important to have refrigerators in rooms and they are in the process of purchasing them to have in all rooms eventually. In the meantime, good to know in advance that this is not yet a standard amenity if you need one.
ROOM TIPS:
1. Some rooms are quite spacious (our King room 417 was one of those examples.) Other rooms, as in the double queen 416 our companions had, are very narrow. Recommendation, choose wisely from the room floor plan when you check in to be sure you don’t end up in one of the narrow rooms. Also, if the width of the double queen is standard for that room class, consider upgrading to a double queen suite for more space.
2. Rooms on back side (odd numbers) face a vacant field and seem quieter than on front (even numbers) that face parking lot.