IHOP

Recommended.
Either you like IHOP’s or you don’t. We tend to visit them when we’re visiting the States. For us, they are rarely excellent. But they’re usually very good at what they do. We tend to visit for the breakfast entrées.
We stopped in on National Pancake Day — Tuesday, March 8, 2016. We’re happy to support the charity of IHOP’s choice — it’s a great cause campaign representing IHOP well.
This IHOP in Salem Virginia is a massive place. It’s very well appointed and does a good job of delivering IHOP entrées uniformly. We enjoy their holiday roasted turkey dinners when available and they are pretty good. Service is excellent.

My friends and I came in for late night food on Halloween and were treated horribly by our waitress. I don’t know if it was because we were in costume or if she was having a bad day. But having been a server myself… I cannot imagine any scenario that would excuse her lack of proper customer service. We ordered drinks and 20 minutes later she came back with only half of them. When we ordered food she looked annoyed the whole time. After waiting over an hour for our food my friend went to find the waitress to ask if everything was ok. Despite my friend’s polite and patient demeanor… this waitress was rude and dismissive. We promptly left and will never be back. I admit the place was sorely under staffed that night which is clearly a managerial issue. But the staff that was there handled themselves in a completely unacceptable manner.

Went here for breakfast since the usual place was too crowded. The waitress was nice and attentive however you could peel wallpaper with the coffee it was so strong. Also my plate looked like it had been wiped with a greasy rag. We had to send the coffee back and I should have sent the dirty plate back. I don’t think we will be going here again. Very pricey for the quality and quantity of food you get.

We stopped at iHop with a group of nine. That’s quite a good sized group. The food was good. It was the typical iHop menu and my salad was wonderful. The problem we had was the service was extremely, extremely slow. Price is always good at iHop but we waited forever from the time we ordered until the food was served.

I live close to this Ihop currently and have been frequenting it since coming to the area. Food is always good. My husband and I order different things each time we go here and it’s consistently good quality.

Every time we have eaten here it is quick, great service and good food. What can you say? This is what you want when you go eat. Keep it up I hop! Last time we went, I told the manager our waitress gave us above average service! Too many times we complain of bad service. Lets give a shout out for good service too! :)

The food was disgusting. We had to send it back and the waiter kept chewing on whatever he was eating (we debated on telling him he had whip cream stuck to the side of his mouth). The waiter rolled his eyes a lot and was generally rude. The manager with the ponytail was decent, though. He made efforts to make it better. We wont be back, though.