Jack In the Box

This location is the worst. We have attempted to eat there twice now. Apparently unless you go through the drive thru you are not worthy of their service. We stood at the counter for 5 minutes with no acknowledgment from the staff. This happened on both occasions recently. And both times the staff saw us and despite being busy, not a word, like, «We will be right with you». Nothing. We have left both times and gone down the street to places that care if they make money. We will not be giving it a third chance. Horrible management. Horrible customer service.

Horrible customer service, racist manager!
Ordered a large order of food was told they couldn’t hear me so I repeated the order they said they couldn’t hear me still so I said I can come up to window and order they said ok so once at window I ask for a menu the team leader gets an attitude says she don’t have a menu so I ask how am I supposed to order. She then tells me I’m being rude and I should go
I ask her if it’s because I’m white she laughs and says something in Spanish to her coworkers and they laugh. Boycott this place they are racist and don’t like white people

My standard for Jack in the Box — as with all drive-​through fast-​food chains — is against others in the same category. There’s no way to rate a JITBox against a 5-​star eatery, or a linen napkin brunch bistro.
It’s a Jack in the Box.
But here’s what counts: the food is fresh. the oil they fry in is fresh. The sodas are strong enough. The bathrooms are clean and functional. The wheelchair access is flawless. The counter help and drive thru servers are polite — if a little distracted.
These places fill a necessary function when you’re on the road — and provide some consistency in an otherwise uncertain landscape… It’s not a gamble. It’s straightforward.
And they serve breakfast 24 hrs a day. — which is the most reliable, chemically uncompromised menu no matter where you eat. — an excellent corporate decision.
And a Jack taco or a good hot dog are the last of the great guilty pleasures, as far as I’m concerned.

I had a burger craving today. Despite steering clear of this chain for decades I thought I would give it a shot. I got the ultimate bacon cheese burger.
It was one damn fine tasty burger. The patties were hot off an actual grill I think!
I like how the reader board menu lists calorie info for each item right in the open. 990 delicious calories.

I love the soy tacos here. Yes, they are soy, not beef. Didn’t know that, did you? This is one of my guilty pleasures… not the best tacos in the world, but there’s just something about them. And the 2-​for-​$ 1 deal makes them accessible (maybe too much so).

For fast food, this Jack in the Box does it well. They serve it up fast, hot, and cheap! The place is ALWAYS spotlessly clean, even the outside grounds! I have seen NO trash what so ever at this location and I walk by it almost daily. The service is always friendly and unlike other places, they are not stingy with their condiments, napkins, water cups, and other misc. items. It’s also very easy to navigate in and out of this location.

At first look at the menu, I was like, «OMG they have grilled cheese!!!» And then one bite into it… and I was like, «You got to be kidding me, this is worse than a Chinese Restaurant’s grilled cheese.» Seriously… not edible. Not even close. Ugh. The fries were OK… but nothing so special that you’d come back. No one I know comes here… so I’m left to ponder who exactly frequents this place? Who I wonder, who!!!

Who reviews fast food joints anyways? «We all know they’re crap», you say.
True indeed. But this is a special blend of crap. This is like crap with ignorance, unprofessional service, and old fetid mayonnaise carefully hand mixed into a ball of eating discomfort. Yes i admit i was stupid enough to go to a jack in the box, nail me to a freakin cross already.
I suppose the food was all I could expect it to be. Ridiculously sized portions, low grade «meat», grease soaked fries. Bla bla. But what got me is I give them my card to swipe get my food and bam, i’m out. Later I find. my card is missing. Get online, do some forensic analysis of my bank transactions and nail my last swipe to Jack in the Crack. Seriously? I left my car at the drive through window? Arn’t they supposed to give it back to you the moment they swipe it to idiot proof your eating experience? Well they didn’t, and i wasn’t feeling particularly smart that day. Hey thanks for contacting me! thanks for calling my bank. thanks for. nothing jerks. My card would have decomposed there before I ever got wind of it. Poor thing sitting in a cold safe with all that greasy fat American money. So I call down, got any cards, yes we do (after some less than thrilling customer service), great i’ll be down, swell. I get down there, it takes them a second of vacant staring to process something that isn’t a food order and reclaim my card for me. «How could this possibly happen manager type person? I should get my card back the instant it is swiped», I ask the manager «type» thing. «Uh, i don’t know», she graciously explains. Thanks for consoling me ma’am! It’s alright i’m not fishing for a freebie. Then clearly not learning my lesson I order more food having had no success in eliciting the free meal response i was looking for. I’m not sure I’ve had such tasteless barely room temperature, poorly breaded chicken in my life before but those arn’t normally the stellar occasions one pockets for later reminiscing. While eating my food sitting in the belly of the beast all I can hear is the outrageously inept manager yelling at the 5 employees it takes to screw in the proverbial light bulb about line tickets and orders. This isn’t the manhattan project just reheat sludge, package, destroy cholesterol levels, repeat.
Well there’s my slam. It needed to go somewhere and I’m not one to piddle around with writing a letter to a company I will never ever patronize again. Enjoy.
I only wish that under the «Accepts credit cards» part of the survey I could write in «but doesn’t return them», or maybe under «good for» i could write in «nothing». I’m sure that will be future functionality.

For as much as I love the artery clogging Jack in the Crack, I don’t love this place so much. Service has been subpar at best because they’re constantly busy. I went once during the afternoon and even in the late night and they still had some sort of a line going on. Strange but true, I don’t know what it is about this location that people keep coming back to. Its not as if the locale is all that great of an area and there is another Jack in the Crack just down the street (about 1 mile away) where there is rarely anyone ever waiting.
I guess I’ll just be heading down the street then. This wannabe Starbucks façade doesn’t scare me.