Paul Mathew, DDS – Artisan Dentistry

I love coming here! It really feels like you are in the hands of true expert. That is because Dr Mathew is great at everything he does. Also, the staff is really helpful and reliable. Right now I am traveling an hour just to get seen here

Another positive experience! Needed a tiny filling in a front tooth replaced, I often get headaches from Novocain so we decided to forgo the Novocain. So glad we did, it was painless and I am not suffering from a headache now

I am very happy with Dr. Matthew and the hygienists at Artisan Dentistry. I have always been treated with respect and made to feel very comfortable. In the past, I had a bad experience with my old dentist and was very nervous to find a new one when I moved to Salem. I had been referred to Artisan Dentistry by a friend was very happy and relieved to find a great dentist and team in the area. As someone who does not have dental insurance it can be a little pricey but they do a great job and you certainly pay for quality.

Might be great for cosmetic dentistry, but would not reccomend for TMJ treatment. Sadly, my bite was further damaged by this treatment and now being repaired by another dentist.

THIS DENTIST IS A SCAMMER (or an idiot)
I have been going to the same dentist for years, but I recently moved to Salem and the drive was just too long. I have excellent luck with my teeth and have only had 2 cavities ever. I also brush twice a day with a Sonicare, so they are very well taken care of. I do, however, have coffee stains on my molars that are pretty dark, but my dentist always assured me they were only stains
I went to this dentist and he told me I had SEVEN (!!!) cavities. He even took pictures of my previously mentioned coffee stains to ‘prove’ it. I was horrified that my old dentist might have been wrong, and even with my insurance it was going to cost $ 800 to fill them. I went to a third dentist to see if this was really true, and he barely had to look in my mouth to tell me they were just stains and that I didn’t have a single cavity. He did a thorough exam and said I had great teeth.
As far as the «kind & caring» aspect, I am one of those people who HATES the dentist. I chose Artisan because they were supposed to be super helpful with that regard. Honestly, I didn’t find them to be any different than any other dentist I’ve been to. Also, the dentist kind of smelled bad. Ick.
The cleaning was also really painful. So painful that I had to go home and take Motrin, and I couldn’t eat solid food for lunch. I bled, a lot. I was actually squirming away from the girl while she stabbed me. This is very unusual for my teeth.
And the final thing that really made me angry: they asked me to come in 15 minutes early to fill out paperwork, which is typical. However, when I got there 15 minutes early, what they really wanted me to fill out was a marketing questionnaire. Every question was along the lines of «which of the following incentives would convince you to come get your teeth whitened» I thought it was incredibly disrespectful, because I had to leave work early and lose pay just to help them make money. They didn’t even go over the usual medical history paperwork until my appointment time, and then they did it in person. I will admit it was kind of nice to go over it in person just once though.