These guy’s are true professionals and not only take care of their tenants but also do a great job for their home owners. I rented from them for over eight years in three different locations before moving to Idaho. Thanks Dan N. and Geoff for the great relationship and management!
Jason S.
Évaluation du lieu : 4 Salem, OR
Quick to fix things when they are broken
Erin H.
Évaluation du lieu : 1 Salem, OR
Update 1÷19÷11: It took quite a but of time to formulate my new review of PPM, as I don’t want it to come across as slanderous. As easy as it would be to simply say«F*** You!”– it would not be constructive, nor professional. Professional is the key word here. I had been renting from this company for nearly 2.5 years when I encountered a do-or-die situation. My cat, my love of 10 years, had been residing with a friend because my apartment was no-pet. Long story short – I moved in the cat and was soon found out. [Sure sure sure – I broke the rules and I accept that. Don’t send me a message about how stupid I am. ]How they notified me was the unprofessional part. Geoff Johnson came to my home at 5pm on a Friday and interrogated my babysitter/brother. My brother would not have opened the door to a stranger, but Geoff hid to the side so he could not be seen through the peephole. When my brother opened the door, Geoff stuck a finger in his face and said, «…it really pisses us off when people sneak pets in…» and then accused him of living with me, which was completely untrue. Considering that it was after 5:30p when I got home, I was unable to contact PPM until the following Monday. Real nice – a sure ‘make ‘em sweat tactic’ that I didn’t need at all. When I went into the office the following Monday, Geoff was just leaving when I arrived. He GLARED at me, like I was a criminal and refused to talk to me. I had to talk to the receptionist(who is very nice, BTW. This review does not include her.) I offered to put up a $ 1,000 pet deposit, but I was turned down. No biggie. I turned in my 30 days notice, and moved into my boyfriends place.(Cheaper rent AND I can have my cat? Great. I wasn’t butt-hurt.) Keep in mind that up until this point I had been a stellar renter. Never once was my rent late, never had I had a complaint about me, my residence was impeccably clean, etc. When I wrote my 30 day notice, I even included an apology letter because I was sincerely sorry to have pissed them off. They never contacted me about anything. Once. During the whoel 30 day process, I wondered if they would even do anything if I just didn’t move… No one even came by to see if there really was a cat here! After move-out, I patiently waited 30 days for my deposit. I shouldn’t have bothered, as when it showed up it was for a mere $ 50. They included a list of reasons – all bullcrap – to whittle away at my $ 500 dep. I wrote a letter requesting proof. The response(another letter) I got from Geoff Johnson was as unprofessional as you could get without calling me a bitch! And even after his response, it was obvious that he had ordered things to be done to the apartment out of retaliation for irritating him. Further, he went so far as to accuse me of having TWO unauthorized persons living with me – despite the fact that my boyfriend and my brother each had their own residences! He also used the word IRONICALLY wrong, but I won’t be that petty. In the end, I’m pretty glad to not be renting from a company that would just show up at my door(at business closing, no less!) and harass a guest in my home without my presence. I wouldn’t say DONT rent from this company, but I would definitely stay away from Jerky Geoff Johnson. OLD: BEST management company ever. So professional and friendly I can hardly stand it. Seriously. They are quick to fix problems and if you’re a great tenant, they are awesome when you want to move from one property to another! I definitely rec commend this company.