Professional Auto Towing & Service

Best customer service ever. I hope you don’t need a tow but if you do, call Butch. They’ll treat you right.

I recently called AAA because the battery on my car died. It was 9:00 on one of the coldest nights in VA. It was 8 °F and the wind was blowing so hard — I don’t know what the wind chill was. A service provider from Professional Auto Towing & Service came to help us. The Professional they sent was fantastic. He tested my battery and gave me some options. He actually had a battery for my car in his truck. I chose this option. He had the battery installed in 15 minutes and we were on our way. I wasn’t sure if I had overpaid for the convenience of having it replaced right there. I did some checking and the price was better than I could have gotten if I took it to the dealer or many other service stations. The service driver was so polite. I could not believe it. He must have been freezing. I fully recommend Professional Auto Towing and Service. i don’t often write reviews but had to in this case. I really have never received such excellent customer service!