Willamette Health Partners

Run, run fast and run far if you get Dr. Rashanda Brown. I was having terrible problems with a chronic condition, had changed from my regular doctor of years to her because he treated me terrible (see one of my other reviews), hoping that she would help. Well, she did the opposite. Instead of helping me manage and/​or change my major prescriptions after some major surgery at OHSU, she just refilled what I had, and with a thumbs up, told us «good luck». Seriously! I was in pain in her office when she did that, and went directly from there to the ER, after telling her that’s what I needed to do if she couldn’t help, and she said nothing. Well, the next week I got a letter from her office canceling me as a patient because I had «violated the pain contract» by going to the ER! AFTER I told her I was going to go there and she said nothing!
That’s on top of the day before… we got rear ended on the way to the appointment (ironically by a Salem Health vehicle), called and said we would be just a few minutes late. We were ten minutes late, and after waiting, in an EMPTY waiting room for ten minutes while we could hear the receptionist and her chatting and laughing in the other room, the receptionist came back and said because I was late I would have to be rescheduled! THERE WERE NO OTHER PATIENTS WAITING! And I could have been seen in the amount of time they were chatting in the back! Talk about poor service!
Glad I got canceled by that office, even though I almost died afterwards, I would not have found the best doctor ever who saved my life.
I wouldn’t trust them with anything. Especially not this doctor.

OMG .i had insurance change and had to call to ask a question. when i called i was caller number 9. now i am number six AND ITS 45 MINUTES LATER SO AT THIS RATE WILL 3 HRS TILL A HUMAN ANSWERS THE PHONE. they have only one person at patient appointments and answering phone… so only one task at at time… so expect to spend all day to get through. terribe …terrible service… just keep taking more patients but never speeding up expidition of care with growth… typical of care at salem hospital… badfservice attide of staff. too bad doctors seem ok