Chase Bank

Okayyyyy, rude guy’s, nice ladies. Across the whole staff of this location, rude insensitive male’s.
Why???
Personally insulting! Mean, cranky, disrespectful remarks.
So you oughtta AVOID this location until this situation changes for the better.
Also, with regard to a Chase policy on your account for any Debit card. .now hear this!: —
!!! When opening the account, you will be asked if you want their service to not overdraw, for Chase to not allow your card to be in the negative balance. If you want this. .??
Guess what???
You will find out that ain’t true!
Shock and distrust and dismay and stress and even fees can be your issue because it goes into negative balance anyway. (!)
And you can talk with Corporate as I did, on tape recorder, as I have, just to alert them, that it is FALSE advertising.. Even in the fine print they do not tell you, the loophole (fraud) happens to overdraw your account, by any merchant choosing to swipe your card as a credit card, instead of a debit card.
Yep! The bank knows it’s happening, and will happen to you… so bang, they start out enabling fraud on your account, and not informing you, get a feel for that!

DO NOT GO TO THIS BRANCH!!! 10AM two tellers, a line over 40 minutes long and a greeter encouraging you to utilize some crappy automated system. They blocked off any opportunity for any other tellers to open up yet clearly had plenty of staff to do so. Heads up! If you have a check to deposit and can’t wait in line use the ATMs at the drive up or walk in. Don’t use the crummy trial system they have replaced the tellers with. It ate my check and now I have to wait for someone to pull it out.

I don’t like to write bad reviews but this bank seriously needs to get their act together. 1 teller with 15 of us waiting in line. I left work early to avoid the lunch hour rush but at 10 am?!! Every single time I come to a chase there is only 1 or 2 teller. People get upset, annoyed and impatient and take it out on the poor tellers but its management’s decision to have 1 teller. Come on chase!
The bank’s lack of consideration for its customers is shameful. ZERO stars!

The Salinas branch just seems to get worse and worse and worse. Lines get longer and the suits don’t seem to care. Hurrah for the Marina branch. Nice staff. Way shorter lines.

One teller. 11 am… what is the matter with this place. waiting and waiting. Must be printing money. insane. Don’t use this place. I am in process of switching. I’m done with chase by next month. I hope you do too

When I need to used the Bank, I prefer to come to this one. The staff is excellent in customer service!
They are friendly and helpful, have a drive thur ATM and 3 walk ups