Chavez Rv

We we camping at the Santa Cruz KOA in our new to us travel trailer. The heater stopped working in the middle of the night. With two small kids and a wife who prefers a high end resort over camping, it was imperative that I get it fixed; and fast!
I called Bill Grey mobile RV about 7:30 and I must have awoken Mr. Grey’s wife. She asked that I call back in an hour. In the meantime, I called Chavez RV as he had an add in the KOA brochure that I saw after checking Unilocal.
He answered and was at our site in about an hour. He was courteous, professional and completed the job which saved our vacation.
Thank you Mr. Uriel Chavez!

This review is about a month late… I have two RVs here in Monterey. One is about 6 months old and the other is 7 years old. I had a black tank failure on the new RV, I was pointed to Uriel for the repair. Since we are living full time in the RV, he performed a temp repair on site, then ordered a new tank through Keystone. When the new tank was delivered, he came back out to repair on site… All was good, but the on repair site was not ideal, which we developed another black tank leak. It progressed to a mess. He asked us to let him have it for 5 days and he would make it right. We dropped it off, got a hotel room, and he replaced the black tank again and did a fabulous job. All the paperwork provided allowed us to collect on a warranty claim from Keystone. Thanks Uriel.
On our older RV, he replaced the toilet, same day… quick, professional, and clean.
Cale

Total lifesaver. We had a worn out power cable to our trailer, had to stop over in Greenfield until we could get it repaired. Our roadside service couldn’t find anyone to do it until Monday; the front desk at the RV park suggested Uriel. He was here within an hour, replaced the cable, and then figured out we had a bad fuse in our SUV. He was super friendly, quick with his work, and wouldn’t leave until we were all set. Really glad we found him!

Bad, bad, bad. Had our motorhome for five days while we checked into hotel ($ 500)Checked in with Uriel daily as to progress. He kept saying tomorrow.tomorrow. Told him we were going to pick up coach on day five. HE LIED AND NEVER REPAIRED ANY OF THE WORK TO BE DONE! We were out $ for hotel and stopped payment on the check we gave him. Unbelievable how he can lie like that!
Never ever hire him!!!