I appreciate their hours and that their customer service is attentive and on point despite them being a small business in a smaller town. I was surprised and shocked when they told me my suits would be ready the next day. I dropped off ten suits over two days and planned to pick all up at the same time. I was disappointed when two days later the first set I had dropped off was not ready, yet the set I dropped off a day later was done. They have convenient hours so it was workable and not a huge deal, but I’d prefer they give me an accurate pick-up time for when items will be done rather than set an expectation of a turn around time that is fast, but can’t be met. It may not be the norm, but it was my first experience. We’ll see if it ends up being an exception over time.