Cactus & Tropicals

My girlfriend and I came here on a whim to furnish our new apartment. Neither of us have any gardening experience at all, and were mostly overwhelmed. We were also too bashful to ask questions.
After 20 minutes of messing around we ended up with a couple succulents and some random pots. We sheepishly took them to the staging counter to ask how much soil we should buy. Kendyl cheerfully answered all of our noobish questions without so much as an eye roll. She also expertly packaged 3 succulents in 3 different containers and charged us all of $ 6, while giving us care instructions for our new plants.
I would highly recommend this place to any level of garden enthusiast.

Cactus and Tropicals is an amazing nursery with such diversified and quality products and flower. I have noticed how they really listen to customers and are very flexible in creating
Beautiful, well balanced arrangements and pots. They outdid themselves a few days ago for my pots ! They asked, for example, what I had in mind and my ideas were out of my price range but they pulled out all the stops and suggested that if I were willing to take smaller plants and give them a little time that I actually could have my dreams OR they would give me a few ideas to think about and show me. how flexible and accommodating is this !

They never cease to amaze me !
Laura Ann Cuomo

Very disappointed by the customer service. I have shopped here for many years, as well as worked here. I have come in a couple of Sunday’s over the last month, and both times not a single person has greeted me, or even acknowledged me. If I’m supporting local, and paying higher prices, I expect to at least be greeted. If I wanted that kind of customer service, I could shop at Home Depot.

Having had such a horrible experience at their Draper location I thought that I would give this location a try. OMG… this place was worse than the other one. I arrived early in the morning last week and I was the ONLY customer in a shop filled with employees, all running around like chickens with their heads cut off. Really??? You sell plants and expensive ones at that! What makes your work so taxing that you can’t stop long enough to a) acknowledge/​greet a customer and b) answer a damn question. Finally with a loud «excuse me» I was able to get someone’s attention, who by the way acted very put out. With an annoying sign and lame gesture of her finger she pointed to the direction of a particular plant I was looking for and quickly turned around and walked away. Wow such service. Yes, why don’t you ring me up for that $ 300 bush that I can buy at Home Depot for $ 39 …NOT!!! With this type of rude and obnoxious behavior I am so surprised that they are in business. Don’t even waste your valuable time and energy at this place.

If I could live in this place, I would. It’s beautifully setup, the plants are all super healthy, and they’ll even pot and stage your plants for you. They do gift wrap/​staging, and are super knowledgeable on the plant care. Their decorative pots can be super expensive, but they do have super cheap standard terra cotta ones as well.

I could get lost in this place for hours. The only drawback is that if you’re looking for one of the bigger plants you’ll have to search for one that isn’t already sold. It seems like they all had a SOLD sticker on them. If you asked the staff to find one for you I’m sure they would help. I was there for the little cacti, so I wasn’t really bothered. All in all this place has such a wide selection of tropicals and they’re all reasonably priced. I’ll definitely be back here.

This place could be good… It has a lot of potential. The idea is solid. The plants look cool. The employees there were knowledgable and helpful if you sought them out. Here are the major drawbacks in my experience:
1. Most of the big plants sitting around had already been sold and were waiting to ship to other customers (eg local hotels). If you don’t want the very last of the pickings, there is a special day of the week you need to go to compete with all the businesses that buy up all the best stuff (midweek, I forget which day).
2. It is hot and humid in there, and while that is necessary for some plants to thrive, it also makes things a little too cushy for unwanted bugs. The ficus plant we took home came with a colony of fungus gnats. I called to ask what gives and was told they go away on their own in a couple weeks if I don’t overwater. I watered only every 9 days as he suggested, and my house is not hot or humid, and months later those stupid gnats are still flying around and living in the plant soil.
3. The pots and planters are very expensive. Not an especially huge selection of them.
In sum, it seems possible to have a good experience here, but it helps to be prepared for what could go wrong.

I absolutely love this place!
I am a crazy orchid lady, meaning I have a lot of them. This place always has a healthy selection of about 4 different species to choose from. I love that I’m on their mailing list and get coupons in my mail box and email. They have classes you can take that look really fun!
Their other plants are healthy and fairly prices with a huge selection. Every time I go in I almost buy a bonsai tree. They have a ton in all different kinds of trees. They also have a cool pottery selection for all kinds of plants.
Also if you haven’t looked at wedding pictures from here you should they are beautiful!

I planned our company Holiday party at the Salt Lake Cactus and Tropicals location and it was awesome! Megan, my coordinator, was wonderful. Such a nice person, and so accommodating. I had originally planned on 120 people coming, and 4 days before the final event I added up 160 people! We magically made 40 more seats, which is crazy. I had a great time, as did my employees!!! They also have beautiful plants, and an adorable gift shop that I buy from every time I’m there.

I love going into the store on 20^th East. It smells so good and fresh all the time. I especially love having Nancy Teal help me with an arrangement for a special occasion. Always professional and so creative and talented she comes up with something unique and beautiful every time. Most importantly the recipients of the flowers or plant always love the gift and usually ask where I got them.

The plants are exotic, the staff is very knowledgable and eager to share and teach. I bought a cactus and they lent me a dolly to wheel it home. I have also attended a few of the classes, they are excellent for free.

Cactus and Tropicals is so great because of the selection, superior condition of the plants, and how well the place is taken care of.
Customer service blows. Employees seem too busy, in a rush or sometimes don’t seem to care. Ex. I go there about once a week and never has anyone once approached me in any way to help with questions or whatever.
However, it doesn’t keep me from going.

I live out of state, and I ordered an orchid from 800 Flowers for Mother’s Day. It didn’t come, and when I followed up (after asking my mom how she liked it), they canceled my order, despite my repeatedly saying I didn’t want money or apologies, just an orchid at my mom’s house pronto. SUPER LAME.
I ordered through Cactus and Tropical and they delivered promptly, for a bit more money, a FABULOUS orchid beautifully arranged with other live plants, as gorgeous as can be.
I am sorry for not going local in the first place. I’ve been to this store in person when I lived there, and as an orchid lover it’s one of my favorite places. Wish they delivered to California.

I love this place. The flowers here are beautiful! If you’re buying flowers as a gift, the staff will wrap it up nicely with colored paper. They also have a gift shop that has a lot of cute things.
Atmosphere ⁵⁄₅
Service ⁵⁄₅
Price ³⁄₅

What a lovely nursery!

This nursery has been my favorite for over 10 years, I still have a Plumeria I bought from here in 2003. The store itself is vast and full of gorgeous wonderful plants, pots, seeds and supplies.
The outdoor area is awesome in the summer for fruits, veggies etc. The staff is always helpful and knowledgeable, and if they don’t have something you’re looking for, they usually can order it in for you. The cactus and succulents varieties are awesome, as are the orchids. At least go in and walk around, it’s heavenly!

I love this space, flowers and pots, everything you want for your garden is here but pretty pricey. Staff is there to help but not pushy, they let you enjoy yourself in the gardens.

Cactus & Tropicals in Salt Lake City is a gardening store well known for their beautiful inventory of plants and helpful staff. With a greenhouse and seasonal outdoor garden they sell thousands of traditional and exotic plants. The store is also available as an event center and is regularly used for wedding receptions and other special events.

This review is for the event services only. I had my wedding/​reception at cactus and tropicals and it was picture perfect. I’ve been living in LA for the last two years and have seen so many beautiful, bright wedding venues that I wondered how I would find something comparable in SLC in May (given the up and down weather this time of year).
I was extremely lucky to find cactus and tropicals. The staff were very friendly and helpful and the venue felt magical. The upside to this location is that you don’t need table arrangements or decorations because the venue is filled with flowers!
I had many, many compliments on the wedding venue and would highly recommend cactus and tropicals over the usual hotel or event facility. I also felt the price was very reasonable in comparison to Red Butte or Thanksgiving Point.

This is a beautiful store that is worth a visit, if for nothing more than to just look around. The inside portion is a little muggy, but there are amazing plants galore and it’s decorated really well with various stone statues, climbing vines and art.
The staff was helpful and answered my pestering questions. We ended up buying a neat little Venus Flytrap and so far it’s still alive. Pretty remarkable considering I manage to kill almost every plant I come into contact with.