Cafe Zupas

Love your food but I was sad to see that you currently don’t have any type of rewards program for you loyal customers. It would be great to receive some discounts or special offers for those of us that are regular’s.

This place is awful. Mediocre food and terrible customer service. Go to Jimmy John’s across the street.

Friendly staff. Interesting menu selection. The portions are super small, though. I ordered sandwich and soup, and there’s hardly any meat in sandwich and I watched the server scoop a single ladle of soup into the bowl, which filled it halfway, and then closed the lid. I was so shocked at how skimpy the portions were.

I actually love zupas but they have changed a few things lately. The tomato soup is different and has a sweet taste which I hate! Also when you get a to go soup it appears as if the large will feed 2 people BUT it was half empty or half full however you want to look at it. When asked they said they only put 2 ladles full in the to go container– $ 6.89 for 2 ladles of soup! Sorry Zupas but that’s a rip off! Also this visit the strawberries were TINY!

Great fresh sandwiches, soups, and salads. I keep coming back for the vegetarian sammie. The staff are all super friendly and there’s plenty of seating. I brought my relatives here and they loved it. Good for the whole family!
My one complaint: out of Diet Dr. Pepper two days in a row!

I’ve been here at least a dozen times but hadn’t written a review. So here it is: I like their variety of sandwiches, soups and salads. Everything is fresh. You can change ingredients without problems. They give you a free chocolate dipped strawberry with every meal plus you can buy cheesecake or crème brûlée or mousse. The drink/​utensils/​napkin area can get crowded; same with tables and parking during busy times. My favorite foods are the ultimate cheese panini and mushroom bisque. I wish they had takeout containers available without having to ask. The employees are service oriented. Fast, good food.

I absolutely love coming here for lunch! It gets really busy between 12 – 1:30pm during the week but their staff is super fast and also super friendly. My favorite soup is still their tomatoe basil and I recently tried the chocolate hazelnut crème brûlée that they have and it was delicious (I know, kinda unwarranted to get a dessert at a soup and salad place!). I also love how they give you a chocolate covered strawberry with whatever you order — this is forsurely the zupas signature. I will definitely continue to come here for lunch.

Their food is edible buy very overpriced. They are so cheap about their toppings or even an extra piece of bread. I found out they use lard in all their soups to make it taste better. Believe me eating soup and salad there is no different than a big basket of fried chicken.

I love zupas. My favorite soup is the garden chowder. If you really want to splurge, try their desserts!

Man, I dislike this place so much. Bland salads, squished sandwiches and soups with ingredients that resemble sawdust more than the mushrooms and cauliflowers that they claim to have been.
That being said, Zupas is a convenient place to eat with a large group of people — falling along the lines of «something for everyone» — or to grab something to go on a quick lunch break. The staff at this particular location are super friendly and annoyingly chipper.
Their system is cafeteria style: order a salad or sandwich at the counter, or you can skip directly to the soup station. This is where you’ll usually find me. Wisconsin Cauliflower and Mushroom Bisque are my personal recommendations. But can someone please tell me what the difference is between a small and a medium? Besides the bowl being bigger, I don’t believe they dish out any additional scoops of soup when paying for the size-​up.
By the time you make it to the cash register, you will have been asked at least 3 times, «What did you order?» And you’ll have to yell back at the cashier because the place is so loud. Don’t forget to grab your forks, spoons, and knives around the corner if you’re ordering to-​go, because they don’t put them in the bag for you and I’ve left more than once without any utensils.

I have gone to zupas many times, I like their food, but I don’t love their food. The soups are very good the rest is average. My customer experience has been poor as of late. I go there on my lunch break and get a small size on the soup. Found out today that in the last month the price has increased almost 20%. I understand that prices do go up for 20% — common… a cup was just around $ 5 now its right at $ 6. hold the break and strawberry and just make it affordable. I am having a cup to stay economic– geez.
Also, the ladle of soup is tiny and the cup of soup that you fill up is barely ²⁄₃ full. If that is the size (which I guess it is) then so be it, get a smaller cup so it doesn’t look like you are cutting your customers short. The other issue is that everywhere else a cup of soup is full. So to add insult to injury you don’t fill up the whole ‘cup’ and you are now charging close to 20% more. UGH.
Last but not least– its confusing for customer to go through the line without feeling like I am cutting someone off if I don’t want salad and only soup.

Food is good and tastes great. A 5 year old could have made my sandwich better though. I did get sand in my salad once.

Food is consistently great. The only things I would change is that it always seems too cold for children and I wish they had a playground for kids.

I just ate with my kiddos. Confused messed up order & manager makes it right. I love great customer service! Good food too!

I had the vegetarian sandwich and enchilada soup. Both were okay not horrible but definitely not amazing. And about the lack of tea or coffee, the cashier said their management wanted Zupas guests to have only caffeine free drinks. Ugh. Really? Considering how bad carbonation is for bones and teeth I would rather have tea. I understand the difficulty and liability associated with alcohol service but the decision to omit even tea and coffee really bugs me so I deducted from the rating I gave by one star.

If I could give this place a zero star I would. Zupas as a company has decided to say that it is now a policy to say that none of their soups are Gluten Free. I have gone to Zupas before and had different soups and have been fine. I understand the possibility of cross contamination but it very possible to have the employees of Zupas have the knowledge of what soups don’t contain gluten ingredients. Suffice to say Zupas at this location lost the business of 3 people, only 1 of those being gluten free. They had already taken all of our orders and had made them, so they not only lost our business but product as well.

I love Zupas which offers delicious salads, soups, sandwiches and desserts. The nuts about berries is my favorite salad.
The Cottonwood location has a great staff on board. It usually has plenty of clean tables so its nice for families and groups to go to for lunch or dinner.

The food at Zupas is always good. I love the sandwiches. I’d like to see a few more flavors of soup. Salads are huge and will provide a hearty meal.
At this particular Zupas the staff seems to be very well trained and courteous. We rarely ever to go any other location due to its proximity to home, so I can’t really say others are worse. But the managers train their employees well to be kind and have a good attitude about work. They are also really fast at getting the orders made.
I’d like to see a larger food selection, but otherwise great place!

I like the salads a lot, though I hate that they throw them in bowls to mix because I am allergic to nuts and sometimes I order a nutty salad sans nuts and they throw it all in the same tossing bowl. I always have to say something, and half the time by the time I get down to the soup section, there comes my salad with nuts on top anyway.
The soups are delicious and calorie laden. I love the lobster bisque and clam chowder. The little chunk of bread and strawberry that accompany the meal is a nice touch. Sandwiches are meh.
I super hate being asked 3 times what my order was by the time I get to the register. There has to be a better way!

There are many other great restaurants within this complex, pass on Zupas and find something better.
The soups are good. The salads are ok. The panini is terrible. The place is crowded and loud. Just like all the other Zupas,
It is an ok place to eat but nothing special.