Humane Society of Utah

Staff are super friendly and knowledgeable of the work they are doing. I thought I was being annoying asking every detail of what each shot was doing injecting into my boy. Without rolling their eyes or letting out a huge sigh, they explained to me patiently and made sure my questions were answered. My dog normally barks at strangers and maybe it was the social environment he was in, but he was very calm and let the staff take him in the back without a fight. I will definitely come back next year for his annual shots!

I have adopted a few animals from the HSUT! I love the way they care for the animals. The great efforts they go to to promote them and find them homes is incredible!!! It’s nice to walk into a shelter and visit with the animals without being assaulted by the smell of urine and whatever else. I get that a lot of places are understaffed and doing the best that they can… But that’s why I appreciate this facility so much. Because it’s clean and is a good space for an animal awaiting it’s forever home to be. I’m thankful for they work they do. Because of them, I have two dogs that make my already good life immeasurably better.

My daughter loves this place. They have great educational programs. It’s funny that they have sale pets – poor things! Staff members are usually friendly and knowledgable.

I wish we didn’t live in a world where we had overcrowded animal shelters and homeless animals all over, unfortunately, we do. However, the Humane Society of Utah has done a great job at finding forever homes for many animals! They also raise a lot of awareness about animal health and safety and promote spaying and neutering to keep the unwanted pet population down.
I do love this animal shelter, although I don’t love why we have to have them. A few yeas ago, they created the one and only, Kitty City! If you haven’t been, you definitely should check it out! Instead of seeing the sad cats in the lines of kennels where they are laying in their own feces without much room to move, most of the cats here are free range! They set it up so the cats are in rooms with other felines; allowing you to spend time with them, play with them and see how they interact with each other. They have a special room for the cats who don’t get along so well with others or people and there is a sign stating these cats need more caution and care. They also keep the little kittens separate from the older cats, they are usually in cages because of their size and being so delicate.
I don’t usually go into the dog section, as it makes me sad. It hasn’t been redone in a way that is comperable to the Kitty City, and the dogs are in the more recognized animal shelter setup, the cages and some kennels. The dogs are treated pretty well and get frequent exercise overall, but I would love to see them have more room.
The Humane Society has a great volunteer program, as well as education and resources available. They offer low cost vaccines and other services as well. Every single person I have encountered who works or volunteers here is kind, professional, friendly, and loves the animals and what they do, it shows. The service is amazing and genuine!
About 2 years ago we were looking to adopt a Russian Blue cat or kitten, we had our eyes set on that breed. We had another cat prior that had died and we were finally ready to have another pet in our home after a couple of years without. We went to all the shelters in town and decided to hit up the Humane Society last, as we were sure we would probably find our new friend there, we wanted to be sure we checked out all of the options. We not only found the cutest little Russian Blue kitten, but 2 of them! They are brother and sister and had just arrived from a foster home, we immediately knew we wanted them to come home with us!
We were able to spend a lot of time with them before adopting them, to ensure it would be a great fit. They have amazing private rooms where you can spend some 1 on 1 time with the animals, sadly, there are only 5 or 6 rooms, and they fill up fast! The adoption process was fairly easy although I did have to pass a screening process to ensure I would take great care of the new additions, which I don’t mind and was happy to have gone through!
The cats are fully grown now and we love them to much! We are so happy that we were able to find these guys and give them a wonderful fur-​ever home!

I was really impressed by the speed and efficiency of their clinic. No appointments needed and they are open 6 days. Got all the vaccines my dog needed in under 20 minutes. Also got heartworm test and results in about 10 minutes. Staff are highly professional and took the time to explain vaccines and medication. I highly recommend taking your pet here for vaccines.

This is the one of the best places I have ever been to for pet adoption. Sadly, I don’t have the room where I live to have a dog or a cat, so I spend a lot of time volunteering here. The shelter itself is making every stride it can to become a No-​Kill Shelter by the end of 2015, and by doing so they usually have a large occupancy.
They have a huge, awesome area for the cats called Kitty City. In Kitty City, there are over twenty rooms with around seven cats per room when they have a full house. All of the rooms have plenty of room for the cats to play, lounge and have their own space. All the cats are well taken care of and when they are admitted, they are neutered/​spayed. They do have a large collection of kittens in late summer and throughout fall.
In the dog section, they have it sectioned off into different areas for small, medium and large dogs. The small dogs have the best set up with shared kennels and room to play. Medium and large, not so much, but that’s understandable. If you give your ID, the workers will give you a leach to take one of the dogs on a walk and you can take them to a area outside where you can play and see how they interact outside of a closed off kennel. Also, any dog that wasn’t previously, is neutered/​spayed just like the cats.
This is one of my favorite places in Salt Lake to spend time. If you’re looking for a friend for life, make sure you check out the Humane Society. It’s the best possible place to go.

Trying to do all that they can to help make Utah a no kill state ! All animals are fixed, vaccinated, micro chipped, and has been seen by a vet.

I’ve volunteered here and taken both my dogs here to be fixed, and I’m always grateful for the kind, compassionate staff. The Humane Society does so much for our community, and I’m so glad I found the services that they offer. Both my dogs had their surgeries here (one male, one female) and the staff was so patient with all of my questions. We did surgeries at different times, and when we booked our female, it was a seven week wait. We asked to be added to the wait list, and two days (yes, TWO DAYS!) later, our girlie had her surgery and is doing remarkably well. Yep, definitely impressed. Thanks, Humane Society!

Took my dog here for her spay. They took awesome care of her and she healed very quickly. They even called a week later to see how she was doing. The pain meds were extra but still reasonable. Considering that our vet wanted to charge us $ 350.00 I was very pleased with the cost of $ 75.00

I always take the girls to the HSU to get their shots. It’s only about $ 35/​dog for the full meal deal… an entire buffet of vaccines. We showed up about 7 minutes before closing… on a Saturday… and they whisked us right in, with a smile, and had us out in… drum roll please…3 minutes.
The facilities are super nice, way clean, and the entire campus is absolutely lovely. They seem to have a nice outdoor area for adopters to get to know their animals, and it seems they have a foster program.
I really like this place. We love our new vet, but for the prices… this place is perfect for vaccinations. This was our second time going.

I will never say anything bad a great cause like the Humane Society. I bring my dog here every year for her shots. And they have the best price. All the shots she needs for 30 bucks. Don’t have an appointment? No problem at all, the clinic is walk in only. Check the website for their set hours at the clinic. Another positive is that they offer nail clips and gland cleaning. I was surprised most people didn’t know this. The price is $ 10 for each one and it is a good deal. So why not support a great cause if you are pet lover. And go in for these services, when they come up.

We stopped by the other day to get our new puppy his shots. The waiting area looked spic and span and the staff behind the counter were very cheerful.
We’re not used to handing off our dogs and sitting in the waiting area so we asked to go back and accompany our pups (for moral support of course!). Turns out, that wasn’t necessary. They administered the shots so quickly that we hadn’t realized they had been done. Our youngest guy didn’t even bat an eye.
We’ve gone to private vets who aren’t nearly as efficient as the Humane Society and cause my dogs an immense amount of anxiety. When we came here, it all happened so quick there was no time for anxiety and they kept us informed of what to expect afterward. It was also really affordable! Love the Humane Society!

Do NOT show up late for spay and neuter appointments! When they say 7:30 — 8:30, you must not come after that. I got stuck in traffic and arrived 15 minutes late. I understand at that point, I’m super late; but the ladies behind the desk were rude and 3 of them ganged up on me about showing up late and added would I show up late to kids’ school events, etc. Not impressed. I was in tears as I left. I had waited 2 months for this appointment. They had no idea what I’d gone through to get there and were merciless. They offered no solution. I had to ask if I could reschedule. The way they were all ready to come at me with their comments leads me to believe this happens more often than not. Maybe they could be a bit more clear when they tell you to be there by 8:30 and not a second later.
I get that they are the cheapest and are probably super busy and so there’s no need for great customer service, but come on.
So, my advice is to get there at 7:30a for your pet’s spay/​neuter appt! If I could afford to neuter my dog at my own vet, I would never go back to this place.
Update:
If you give an honest (bad) review, they will refuse you service. I was just informed that they will not neuter my dog. I guess that’s probably for the best. If they treat people like this, how do they treat our pets?! I hope that no one has to ever go through what I went through this morning. I’ll be going to my vet like I should have in the first place.

A wonderful place to adopt your new BFF. Kitty City is my favorite part of the Humane Society of Utah. The cats get to roam around and interact with guests and the other cats! It’s fun to visit! Super clean and super friendly!

Clean, neat, and caring. They love animals and it shows!

Their newly remodeled building is beautiful, clean, and has much better housing for the cats. The dog’s enclosures are still very small, but I understand there’s only so much space to accommodate them. Staff is friendly and helpful, except the volunteers are usually anti-​social and just go about their business.

A great facility which is able to show off a lot of adoptable pets. I went there for the dogs, they have numerous rooms that house the dogs, some designed for large dogs, others better suited for small ones. They have a large park out front and they allow you to walk any dog you like, this works out great to get to know the dogs better. The facility had more than just adoptions, they have vet services and more, I haven’t utilized those services so I will just mention them.
The negative, the front desk area is very confusing, they have a stand up counter and a couple sit down desks. There is no clear queuing systems you simply need to find someone that looks like they work there and engage them to get what you need. Once you get someone to help you they are usually friendly and accommodating.

Let me start by saying that Kitty City is seriously one of the greatest things I’ve ever seen, from the staff to the rooms to the entire things. It’s almost hard to picture the cats wanting to leave as they are extremely well-​treated and loved and receive as much attention as they happen to desire that day, generally. With cats, that can always be a sort of mixed bag, but by and large, the cats seem very contented with their accommodations. We love going there and even though we can’t have cats now, the visits are greatly helping our son not only relate to the animals, but also preparing him for the day when we are able to move somewhere and can have pets.
The dog side is a little less pleasant, partially due to the way dogs are, I think. It’s tough for them to not be able to be rough and tumble all the time, but they seem very well-​treated and the cages overall are very clean. They are definitely yearning to be walked, so if dogs are more your speed, you can strut the mutt around on the grounds for a simple exchange of your driver’s license for a leash. The staff very generally cares about the well-​being of their charges and that kind of mutually rewarding relationship with animals is something to be cherished always. If we lived closer and our son was of a more appropriate age, we’d definitely be volunteers. This kind of caring is something special and unique, I think, sad reflective commentary on our society though that may be and this place is a diamond and a great choice when it comes time to consider adopting a pet.

We adopted two of our kitties here.
Our first kitty was gave up due to too many. When we got her, she was underweight (less than 5 lbs). Now she is 8 lbs normal weight. Also a fit hunter kitty and a clean freak. lol
Second kitty was gave up due to his expensive diarrhea illness. Apparently, he ate a lot of cardboard boxes and papers when he was with his previous owner. And it damaged his stomach. Now, we are giving him strict nature food, protein and rice diet.
The staffs are very friendly and helpful with advices. We like this one guy who has a barn with 20 – 30 kitties!
Kitty City is amazing! I can’t believe cat lovers donated that much money to build a beautiful cat sanctuary. They even get their own TV with mouse and birds on it.
C’mon! where are the dog lovers!!!
All pets are usually fixed
Free 1^st examine.
Free claw trim
Cheap vaccine shots
I only had one problem… When we adopted our first cat, they told us they give free claw trimming. Eventually, we go there just to trim our cats claws. last time we was there to trim my cat claw, one staff told us, we should not bring the cat here to trim the claw and we should do it on our own. And she did not give us any reason why.
Come over and give a pet a loving home!

–Major updates are afoot–
Okay, so maybe not major. I mean, there are A LOT of construction people buzzing around and all kinds of things chain-​linked off and tarped and some new doors and awnings and such, but don’t let that deter you. You may drive up and think it’s a pain, but it’s really just business as usual here. Parking is almost unaffected, and you’ll still have a great visit.
The clinic is still open, there are still animals there to be adopted out, they’re still doing what they do best. They’ll just do it with more style and panache once the renovations are complete. Word on the street that the pups are getting a slicker and more soothing place to be for adoptions.
I stand by everything in the original review. I think I’d also add that because the clinic sees so many people and pets every day, make sure you’re very clear with them about what you’re there for especially when it comes to vaccinations. Also, be patient with them. They’re usually quite zippy, but with the chaos and commotion of pups running about and people trying to sign things, you’re gonna wanna cut them some slack.