Horrible experience with this company. We decided to go in and have them scope a house we were buying. Jeff showed up and scoped the lines and said things were good to go. He explained there were some simple root balls that could easily be removed. After a couple of months we decided to have Rooter Wizard come out and follow up with the root ball removal. During the follow up visit Jeff made comments such as «I cant believe you purchased this home after I scoped it» We purchased the home after he gave his assurance things were good. In order to remove the root balls now Jeff claims he will now need another $ 350 to complete what he told us he would do. It would be great if he included honesty and integrity as part of his service.
Justin C.
Évaluation du lieu : 5 Salt Lake City, UT
These guys are awesome. After being ripped off by Neerings for a simple snake from the front cleanout, I called Rooter Wizard when, surprise!, Neerings didn’t solve the issue. They came out on a Saturday with no additional charge and were very courteous and pleasant to deal with. They had the issue solved in less than an hour and Scott stuck around and thoroughly tested to ensure the issue was indeed fixed. I will call them first from now on. Thanks again Scott!
Vicky M.
Évaluation du lieu : 5 Layton, UT
Jeff was on time. He was clean and friendly. He explained the problem clearly so that I knew what I needed to have fixed and why. He gave me some options and didn’t pressure me at all. I really feel like he had my best interests in mind. I know he didn’t rip me off. I can’t say that about most home repair people I’ve hired.