The UPS Store

Even though I don’t use UPS much for all my shipping needs. I still go to the UPS store for all my packing needs. They are great with packing things in the smallest yet most secure way. I also think their service is great and their delivery times are more reliable than others. Love the fact that they are also worldwide. Makes it easier to shop to loved ones who are overseas.

The kind employees at this location have gone above and beyond my expectations for customer service when using their printing services. I will continue to use this.

They’re always friendly and fast. I’ve never had to wait very long to be helped.

I had already contacted a Fex Ex store who gave me a crazy quote to pack a digital piano I was selling on Ebay. Their estimate was $ 200 to create a custom box — that was just for packaging.
Preston was able to combine all the pieces into one box, carefully packed, for $ 50. He called me as soon as it was done. I was really impressed with the customer service and the follow through.
I’ll be back.

I have been a customer of this UPS Store since 2010. I use their mailing services and have a mail box here for my business. I really enjoy the personal and friendly service they provide. The faces have been fairly consistent over the years, not a change-​over in employees which can be uncomfortable.
What I like best is their friendly attitude while maintaining a level of professionalism and security that I want for someone assisting with the management of my mail and other personal & business matters.

So I’m about to move out of the neighborhood I’ve been in for nine years (to one that’s a ten minute drive away, but you know) and I was thinking about the little things I’m going to miss. Oddly enough, I think one of them is going to be this UPS Store.
It’s not like I’m here regularly or anything, but sometimes I need to send things and want a tracking number. Or maybe I’m too lazy to appropriately pack something fragile. Or maybe I need something notarized. I come here and the vaguely stoner looking guys with the shaggy hair and tattoos will nicely and professionally do it for me. No fake niceness, no trying to upsell me on stuff, just exactly what I need in a pleasant fashion. And they’ll also comment on the fact that I’m wearing a shirt of the band Pelican and seem overly impressed, and I’ll be happy because I don’t know that many people that also like Pelican.
I hope there’s someone at the UPS Store in my new neighborhood that likes Pelican. Or at least Explosions in the Sky.

I’ve been to at least 25 UPS stores in the country receiving and shipping packages. This is one of those bleed you for every nickel stores. Specifically, I received one delivery that came in 2 bundles. Instead of $ 5 they charged $ 10 charge when I went to pick it up. Good luck with future business because I’m not going back. They showed me who they are and how they operate.