University of Utah Hospital

Joke. I’m in neoro ICU and they’re doing everything they can to keep me from progressing. I’m about to call a cab to another hospital.

Visitors and patients beware.
I went there as a patient and came out to find a parking ticket on my car. Really?
When I questioned the ticket I was molested further as to the nature of my medical treatment.
That is a violation of HIPAA laws and subject to stiff federal fines.
Obviously this hospital cares more about its parking structure than patient rights, well being or privacy.
I wish there was another place for my treatment so that I would not have to return to this hateful hospital.
Should I park on the street and take the bus there next time or risk my car getting towed?

I always love the staff here. I’m giving 4 stars for completely odd thing that happened. I live an odd life so odd events that some would sue over I find humorous and refreshing.
I took a spill, I needed 7 (seven) staples to fix the damage. As I sat in the emergency room during shift change a random guy in a lab coat came in. He looked at my open cranium, poked his finger in to the gash and I said «Ow!», he said I’m sorry and he left. I never saw him for the rest of my time there. In fact my friend and I discussed this after and we began to wonder if he was a real doctor. The fact that she witnessed the same thing gave me confidence that this wasn’t a hallucination that was caused due to blood loss. While this particular item might scare some in general this hospital has been professional and as odd as this may sound I frequent hospitals ER rooms a lot. The service I have gotten here has been great. The only other ER that I have enjoyed as much is St. Marks but that’s a different story.
When I went back a week later to have the staples removed I was moved to the front of the line and I was in and out. So if you need need fast friendly service to stitch you up they are good. I healed up nicely.

This place is ridiculous. Hit and miss. Horrible service and it takes HOURS to be seen by anyone. When I was stabbed I had terrible help by the nurses, but when I came in for a knuckle surgery, they were decent and treated my family well. Now I’m here with my wife and her pains (she’s pregnant) been here for hours and they are treating us like crap and no one has seen us in hours.

BULLSHIT!
I would like an understanding of why a visit where all I had done was my vitals and after waiting for 2 hours, and as I was leaving, they finally sent a doctor in, I am getting billed $ 683.83?! The only reason I even had a doctor come in and give me a prescription was because after waiting for 2 hours, I decided to leave, and the nurses finally got the doctor to come in to write a prescription. When I showed up, I handed the girl my insurance card and she told me that my visit should cost me around $ 250. I didn’t want to pay that, but my boyfriend told me that he wanted my infection to get taken care of, so he would pay half of the $ 250. Then I just got the bill today, and with my insurance, I’m still being billed for $ 683.83. How is this possible? I’ve been trying to get them to figure out why and how, and they keep bouncing me around on the phones all morning. It sounds like this is the place to go if you are having a baby, but certainly not for a late night ER visit. This is why I stopped going to hospitals for 3 years, and didn’t intend to go this night, but my boyfriend insisted.

My daughter had been a patient here before (emergency eval for appendicitis) but nothing prepared me for her recent evaluation at the hospital’s allergy clinic. WHAT A MONEY GRAB!
After two years of allergy immunizations, my student got a repeat, basic allergy skin test for roughly 50 items. The bill was over FOUR THOUSAND DOLLARS! We were charged over $ 1100 by the MD to look at her reactions (on top of office visit) plus $ 2800 by the hospital for the use of a standard exam room. Her original tests two years prior ran $ 500 so we were totally blindsided. Our copay amounts due were almost the total cost of her original skin test.
This sort of price gouging by hospitals is not new. Charging a facility charge for an exam room has been common for years but $ 2800??? The first visit to this clinic a year prior which used a similar exam room was just $ 85 for the hospital. The fact that an 8 hour visit in the hospital’s ER was just $ 3800 (including CT and two US evals) led me to expect something reasonable. Instead I found this allergy test bill beyond ridiculous. Of course, there’s no way to negotiate but I want to warn others in advance. They want your wallet. This sort of pricing is predatory and no matter how good the care received, it should not be allowed. Our insurance company was stupid to OK such gouging too.

For quite a while, I intensely disliked this place, but seeing the job they did with the birth of my son, I was beyond impressed. It was almost enough to offset the horrid experience (s) prior to that, in the prenatal emergency section. As nearly awful as anything could possibly be and take my word for it and hope you never wind up there.
On the good side, if there is a place that has baby-​delivering (mostly) down to a science, it is these guys. The maternity section is exceedingly well set-​up and the comfort of both mother and child is so high in consideration, I’m somewhat amazed they remembered to think of anyone else (and I don’t mean that negatively). The rooms were very nice, delivery room, post-​delivery, everything, clean, bright and pretty cheery overall (though the room did also darken very nicely). WIFI was a bit crappy, but it’s not an internet café or anything, obviously. The nurses here are very attentive (several followed over to check on my son after he left the delivery area) and clearly care about what they’re doing. This is not to say it was completely silky — there was a little hiccup there — but that was sorted and from that point it was smooth sailing, thankfully.
If I was to make a hospital, this is mostly how I would do it for the maternity section and kudos to them for that. The OB-​GYN and prenatal ER could stand some work though, especially not leaving worried parents alone and hanging in there without distraction, information, snacks or anything else for hours on end. Bad mojo there.

I am basing my review off of my total experience start to finish, top to bottom, just want to make that clear. There may have been a hiccup or two but I guess that is what happens when dealing with many dozens of people for what basically amounts to one transaction. I have come here for both regular appointments and for a scheduled c section which included a four day stay.
First off, I love the complimentary valet parking. I have been here well over a dozen times and they treat me with quick and courteous service. It makes the visit so so easy not to have to even think about parking.
Secondly, the lobby is bright and beautiful. Often there is a pianist playing a lovely set next to Starbucks. Oh, did I mention they have a Starbucks? This was the lifeblood for my husband while I sat useless in a hospital bed.
The main elevators are damn slow so remember to bring a little patience with you.
The maternity ward was the best I have experienced. I was here for ankle biter #3. At times, I had a bit of a wait, i.e. surgery time was incorrect then I had to wait a little longer on top of that, but overall things went pretty seamlessly.
I can’t express how much I love the U’s approach to newborn care! I got to hold my little one the second they checked her vitals. I held her through the remainder of the surgery, held her in recovery and even held her while they wheeled me to my room. Something fairly unique they do is hold off on baby’s bath for up to 48 hours to allow for increased bonding time, reduce stress on baby and to promote healthy eating. The pediatrician came to the room to check her, and they encourage baby to stay in your room for the duration of your stay. I think the nursery had her for a total of two hours in four days. It was awesome.
The food was great, the nurses were awesome, the billing was streamlined, the view from my large room was amazing. I loved every minute of it despite the pain of recovery.
Truly the best experience I have ever had in a hospital.

I am sitting here for over6 hours that I was told that discharge would happen for my wife. What a disappointment saying that the orders were written on Friday and not done until today after 2 pm. What a wast of time waiting for this to happen and even tried to streamline it to have her go home instead of to the rehab center. I am so disappointed.

I had a fantastic experience having my baby at this hospital! The nurses were ridiculously nice and helpful, and even though I had a c-​section I had a very baby friendly delivery.
From the pre-​op nurses to be anesthesiologists, I felt totally taken care of and confident my surgery would go well and my baby would be safe. I especially loved that I was allowed to hold my baby in recovery– something other hospitals don’t allow. Normally after a c section it’s an hour or two before you are reunited with your baby. The U understands that these moments directly after birth are crucial for bonding and establishing good breastfeeding habits.
Our room was on the smaller side but we had everything we needed, including a couch that converted into a nice sized bed so my husband could stay with us. I thought the food was yummy. I always had balanced meals magically show up in front of me without having to ask, and the floors have some snacks and drinks available if you get a late night snack attack.
I wouldn’t have a baby anywhere else!

Ok. Glad we could get help and have our questions answered, but WTF!
This place is naaaasty (see pics). What a total pile! Floors dirty and sticky, water stains on ceiling tiles, crappy 17″ RCA box tv from the early 90’s with 3 channels (Latino, dr Oz, and cartoon) all of which were fuzzy and unwatchable. Holes from old appliances that have been removed from the wall, 6″ tears in the wallpaper, smells of old food when we walked in… Dude! Ima pay thousands of dollars so my child can be born into this craphole? The money you pay does not go to upkeep. Pitiful. Guess I gotta find a new place to have our kid. Not gonna spend 12 hrs in this embarrassment of a hospital.
Don’t believe me? Check out room 2322 for yourself.

Excellent Hospital saved my daughter’s life. Nuero care unit is the best can’t stress how proffesional and caring they are. The intensive care nurses were so very kind to our entire family. The doctors were not only professional but very knowledgable. I would and often do reccomend this hospital to friends and family in Idaho
The rehabilitation center is dated but who cares when the staff is top notch. Dr Edgley is awesome and he has helped my daughter come so far. Rachael was her OT and she was great as well. Thank you University of Utah!

Great doctors, nurses, and staff.
My husband needs a kidney transplant and has had a heart valve replaced here in preparation to receive the kidney. We live in the Boise area but travel to this hospital for treatments & procedures.
The facilities are so nice! I love the valet parking. Even the cafeteria food is good. My husband had some trouble with the meals that were delivered to him, so we were in pretty close contact with the nutrition folks who order/​prepare meals for the patients. I like that they encourage patients/​families to speak up when something isn’t quite right.

Love this hospital! I’m coming here regularly (pregnancy check ups) and I love all my doctors. I have two midwives and a doctor who constantly check on me. Nurses are very friendly and actually remember me on each visit (they bring me my usual snacks: apple juice and graham crackers). I have been to IMC hospitals and thought they were good but oh man U of U hospital is on a different level! I highly recommend the facilities, the staff and the cafeteria… Delicious soups!

This places facilities are top of the line. I’ve been here visiting places, working, as well as interviewing. I’m impressed with the staff, up front as well as back offices, the cleanliness and how open and modern the lay out is. If I get smashed in the face and run over by a Trax I wouldn’t mind being life flighted here to die.

Here’s for a skewed review!
I work here, but I did come from somewhere else. But if you’re looking for an academic medical center, this is the only game in town.
Plus, this Unilocal listing is the actual correct address for this place, so somebody ought to review it, right?