No one wants to have to do business with an auto body shop. I went to Matt’s with positive expectations for a number of reasons: — The local dealer from whom I bought my car recommends Matt’s exclusively for body work. — Even though Matt’s is not in my auto insurance company’s network, there were no issues at all. The inspector who appraised my car works with Matt’s frequently, and they know him on a first-name basis. — The prior reviews for Matt’s on Unilocal were also stellar. Matt’s even exceeded expectations. When I called them to find out when my car would be ready, I was told they had found additional damage under the bumper that my inspector had missed. So they said it would be a couple more days, but they did all the paperwork in advance — had it re-inspected, got the coverage from my insurance — without needing me involved. The staff here are very personal and friendly. It’s like having your next-door neighbors work on your car(and I can speak from experience here — my mom, who lives upstate, has neighbors — childhood friends of mine — who own a body shop). A couple of things of which to be aware: — They do all their business on a weekly basis. So you typically drop your car off on a Monday. — They don’t take credit cards, only cash and checks. They make an unpleasant experience as pleasant as possible.
Douglas S.
Évaluation du lieu : 5 Clinton Corners, NY
Highly skilled, efficient, prompt, caring, fair, honest and nice to boot. It doesn’t get better in a business that can otherwise be painful to deal with. Cheers Matt and Co.
Alexis R.
Évaluation du lieu : 5 Craryville, NY
Awesome service!!! My Toyota Corolla was nearly demolished by a deer. My husband hit it straight on and it did over $ 4000– worth of damage. Matt’s Auto Body worked with our insurance and met the insurance inspector. They took care of everything. It took the stress off of us. The whole process went smoothly. My car looks perfect. You can’t even tell anything happened. Matt’s Auto Body even cleaned the interior of my car!!! They even shampooed my carpets!!! Now that is customer service!!! A+++++ work. If you damage your car and need something fixed, this is THE place to go.