The price of $ 75 for a new key FOB sounded good. However, they shipped me a scuffed, filed down, stained refurbished key FOB, nowhere near new. Customer service answers the phone and web chat promptly. However, they insist on an 18% restocking fee, else replacing the key with one less used. 3 weeks since my initial order, I’m still awaiting the arrival of an exchanged replacement FOB in the mail. Then I’ll get local people to cut then program the«new» key FOB.