Red Carpet Dry Cleaners

Absolutely the best service, a place you can trust with your clothes. They also do fine alteration work. We used them for 7 years before moving to Denver.

Absolutely terrible. Clothes were poorly pressed (particularly the shirt collars) and 2 of the shirts are now missing buttons on the sleeves. And to top it off, they wrote my name in MARKER on the bottom of every shirt! Not on the tag, but directly on the fabric! I’m not that upset about the press and buttons (those can be fixed) but the marker is flat out unacceptable.
I will definitely go elsewhere from now on

This place is horrible! I have nothing good to say about them.
I have been using these cleaners for months now for cleaning and alterations. The lady (owner) that deals with the customers needs some tips on customer service. She never smiles or seems at all thankful for your business. She is very curt and rude!
My most recent and final experience was unbelievable. I was gettign ready to leave out of town on a Friday and needed some pants altered. I called on Thursday and the lady/​owner assured me that if I brought my pants in that she could have them done by 10am Friday morning. I brought them in and asked again to make sure that they would be ready in time and I told her I needed them before I went out of town. When I returned the next day after 10 am so proceded to tell me that my pants were at her house and that her husband would have to go get them. She asked me to wait for thirty minutes. I was not pleased but I had no choice. Meanwhile, my husband and children are waiting in the car. I told her to please hurry. Finally, after 40 minutes she had my pants. I had expected she would somehow compensate me for the inconveniance. She did not! So I asked her for a small discount for there mistake and she said no. This was $ 37 in alterations and I was a regular customer. We went back on fourth and I tried to explain to her why I thought that I deserved some sort of discount and she continued to say no! I asked her if this was worth loosing a customer and she said «that’s fine»!
She finally said okay to the discount and gave me $ 1.00 off. I laughed!
I agree with the person above she does not appreciate her customers and I will never return to this place again. Nor should you:)

They’re okay. I’ve been coming here since I moved to the Sammamish area a couple of years ago. The clothes are generally cleaned properly, so that makes me happy. I haven’t had any instances with them ruining clothes, so that’s a plus. The service though, could really use some improvement. It would be nice if they acted like they cared about you the customer, even a little.
I want to stress that they are okay and they do the job, but I would not be going here if there were anything better nearby. Unfortunately the other 2 cleaners down the street aren’t very good.

Location, location, location plays the biggest role in where people get dry cleaning done. It was a combination of location and need for better quality (my last cleaner kept breaking shirt buttons) that caused me to try Red Carpet Cleaners.
I have only been going for a few months, but so far everything has turned out very clean and not a single button has been hurt on my shirts. Slacks, suits, and wife’s blouses have also come out looking good.
Service is quick, competent and efficient, and it’s one of those few remaining places where the owners are working the front. Pricing is slightly higher than I’d like but the quality more than makes up for it. My only quibble is they don’t take credit cards for transactions under $ 20. It’s a bit of a pain but much less so than having a cleaner who’s underperforming. Kudos, Red Carpet!