Normally don’t eat fast food but the food here was pretty good. Customer service was great, the manager was really warm and welcoming and got my food to me pretty quick. Probably one of the better fast food experiences I’ve had.
Klarissa R.
Évaluation du lieu : 3 San Antonio, TX
Never really had an issue here. Foods alright but… Why the increase in price??? Its almost 16 $ for two combos ??? Yaaaaaa… No.
Joey P.
Évaluation du lieu : 2 San Antonio, TX
We received a $ 10 gift card to go towards the purchase of their controversial«meat mountain» sandwich, so we stopped in a few days ago to redeem. In NOWAY should you attempt to conquer that thing by yourself! Definitely take a reinforcement or two with you. First off, let me say that this is quite possibly the DIRTIEST restaurant I have ever been inside of. I mean, I KNOW it’s an Arby’s but come on, even they have cleanliness standards. The floors were all sticky, there were gnats everywhere, and I’ve seen cleaner restrooms in 3rd world countries. I actually felt dirtier after washing my hands in their restroom. The drink station had gnats flying all around it, possibly because of all the spilt soda syrup all over the machine and surrounding floor. There’s also a door to what looks like an office — the bottom of that door looks like it hasn’t been cleaned since the 70’s. Staff members were friendly enough, although they looked wide-eyed and scared the entire time. There were also some really strange, questionable customers in there that day. Fortunately they got their food to-go and didn’t stick around for too long. When it comes to the meat mountain, it’s what you would expect a meat-filled monstrosity to be. The flavor definitely gets hazy due to all of the excessive meats combined together, but not in a grotesque way. ARBY’S STAFF if you are reading this, PLEASE clean your store! That is all…
Darran M.
Évaluation du lieu : 2 Lubbock, TX
Ok, ok call me stupid. I am not sure why I have been here three times. The service is just plum terrible. Today I had to wait in a line of one(me) due to employee and manager was trying to figure out the nozzle contraption and ketchup bag. Then they called a different chick to help me, she was pretty incompetent as well. Her main concern was the big 4x truck in drive thru. Thank goodness it’s pretty hard to screw up a cookie cutter type meal that even monkeys can cook. I hope I remember this and don’t come back here.
Kelvin P.
Évaluation du lieu : 3 Reston, VA
Food is good and staff is nice. The floors always leave your shoes with a film of oil. Bathrooms could be a little cleaner.
Bob W.
Évaluation du lieu : 2 Hondo, TX
The ONLY reason I am giving this place 2 stars is because of the SUPER friendly employees. I don’t think I have ever dealt with more friendly, smiling or polite people in a fast food joint in my entire life. That being said, I wish the employees would spend less time smiling and more time wiping tables and moping floors. The place was beyond filthy. We were the only people dining in, and the drive thru was slow, so one of the 6 people on duty should have done a bit of tidying up. If the dining area was that nasty, I’d hate to see the kitchen area. I would never eat at this location again.
Heather J.
Évaluation du lieu : 2 San Antonio, TX
While the service was nicer, still a slow place — apparently they never have fries ready when I go. Still lukewarm as far as Arby’s go in terms of service, timeliness and the quality of the food.
Jay B.
Évaluation du lieu : 3 San Antonio, TX
MUCH better than the now-defunct Arby’s that was on Tezel Rd near Grissom/Culebra. Nothing special, just an Arbys with pretty good service!