My husband and i came for ice cream 35mins before they closed and would not serve us. They said that they changed there hours and closed early. The door was opened and 3 employees where standing behind the counter. No help. Too bad the ice cream is great but the customer service is not. I will not return.
Kara B.
Évaluation du lieu : 5 Laguna Niguel, CA
Nothing beats their German Chocolate Cake ice cream, it’s my favorite.
Kathy B.
Évaluation du lieu : 1 San Antonio, TX
I frequent many other locations of BR in various cities. I will NEVER return to this location. I ordered a menu item and asked for a different flavor ice cream to be told I cannot substitute. Excuse me? This is ridiculous! I didn’t ask for prime rib instead of a hamburger patty. I asked for chocolate instead of vanilla. You offer 31 flavors, but you get to pick mine? Taking my business to someone who wants it!
Giovanni N.
Évaluation du lieu : 5 Converse, TX
My first time at this location. It is your standard BR but the customer service was fast and very upbeat and friendly!!! Will be back!!!
Taj C.
Évaluation du lieu : 4 San Antonio, TX
This is your standard Baskin-Robbins experience. Delicious, yet moderately pricey ice cream. Quick service, great results. Love their ice cream cakes & learned they now have mini ones! Must try!
Amati P.
Évaluation du lieu : 4 San Antonio, TX
I don’t eat a lot of ice cream because I like FroYo now, but they have this chocolate peanut butter ice cream that I really like.