Carpet Pros

1 Star Rating and would give lower if I could. June 30, 2014. I had 2 areas of carpet needing patches for which I supplied the extra carpet. Carpet Pros was very friendly and outgoing but the work is unprofessional! The work done was totally incomplete and unacceptable. The doorway I needed done was ½ rolled under and half tacked down and short 2″ on each end of the patch. Rather than address the issue with me and discuss possibilities while he was here, Carpet Pros left it for me to discover this while I was cleaning up the mess they left behind. The carpet next to the trim was not tucked under the trim and the raw carpet left in front of the trim. The tile in the doorway was chipped in multiple spots and now looks like a serrated knife. I pointed it out and the older man said it was like that until I pointed out the shards of tile. His solution for the gaps on both sides was to glue some scraps of carpet down to fill them in. The 5″ patch in another room and it wasn’t even secured down and came up with no effort. I called them back immediately and they came back and had excuses about the old glue gun isn’t working well… and had no excuse for the patch being short on both sides. His response was I was short carpet… He somewhat fixed the baseboard issue and the patch next to the trim looks horrible. I would not recommend Carpet Pros at all!!! Since they don’t link the review I posted on Facebook, which is truthful and accurate they are getting it removed. How can consumers get accurate information about a company when they are able to pick and choose the reviews about them.