I would not use this company, they do bad work and will not fix there mistakes . I have called them to fix what they did with no response to any of my calls. I would not pay good money to a company that does such bad work.
Tosha M.
Évaluation du lieu : 1 Austin, TX
I would not recommend this company to anyone. He subcontracted our patio work out to a man who did a very sloppy job. Rick is very unprofessional, as is his wife who runs the business with him. The first quote he gave me was much lower than competitor’s quotes. Then when he came out a second time he claimed I did not make certain things clear that we wanted and offered us a deal to only charge us only for the materials on the additional. It ended up being the same price as competitors. He guaranteed a 1 year warranty on the work and we have tried multiple times to get him back out here to fix the horrible mortaring job but he ignores calls and does not return them. We took the problem to the BBB and he responded by making one attempt to set up a weekend day to send a guy out that we were going to be out of town and has not returned my calls to try again since. It’s been over 5 months. We will go through with our BBB complaint and wish we had gone with Patio Works. Please don’t make the same mistakes we did.