Macy’s

Kary in the sunglass hut was very helpful, personable and informative. She even called a few other locations to help us find what we were looking for.

I was there this morning looking into buying a few Tarts cosmetic products, which would have cost me a pretty penny. tarte inside of this particular Macy’s is located near the benefit cosmetic area. There were quite a few employees there nine which bothered to assist me or greet me. At least 4 employees wearing benefit aprons and a male with long blonde hair at least 2ft from me talking to another employee at MAC. I was truly disappointed and will NEVER NEVER be going back. I was there at least 15−20mins when I finally decided to leave. THANKS Macy’s.

You know retail is losing to online due to service and the service I got today is not changing my mind. Crap service and only one person in shoes on a weekend. Amazon with prime is where it is all about.

Very clean and organized store with very helpful staff willing to go the extra mile to find the perfect item unfortunately did not have my size but they did offer to order the product I wanted.

Sometimes I wish I could pick places to be on Undercover Boss, so I could point out all the things that are painfully obvious to these executives that fall thru that cracks as a result of corporations growing larger and oversight shrinking.
On my visit to Macy’s two things became apparently obvious: (1) the customer service here is SEVERELY lacking. The ratio of customers to employees is insanely off-​balanced. Translation: you won’t find help, unless you go looking for it. In my case, when I found help, it was to find someone to ring me out. The guy mumbled that the closest register was across the store to which I responded «okay, following you» (after all I can’t check myself out right?) and when we reached the register he asked one of the two ladies there to log in for him and as soon as she did he just walked off. I wish I were kidding, but the uneasy laugh that she let out spoke volumes about how rude, un-​professional and awkward that was.
(2) Cleaning and maintenance need more attention. After visiting the try-​on rooms, I counted at least 20 pins from clothes on the floor (and this is being very contrastive). Some you can see shining on the carpet, some are stuck IN the carpet. Nonetheless, God forbid someone had their kid sitting on the floor in there or trying on clothes that required them to remove their shoes and Macy’s could very-​well have a lawsuit on their hands.
(3) Poor layout. I entered the store and of course there’s no help to be found. So I walk around for about 5 minutes and finally I lose it and grab someone and ask where the hell men’s-ware is. She laughs and says upstairs. I looked at every sign on that first floor and unless it’s hidden or micro-​printed I NEVER saw a sign for menswear anywhere. Here’s why this matters: in the Austin mall that I’m accustomed too, Macy’s is split. Men’s stuff is on one side of the mall and Women’s stuff is on the other side. I almost left just assuming they didn’t have anything because in the store in Austin, the only thing upstairs in the Women’s side is household stuff. Better signage would be greatly appreciated (or better staffing or both).

This is my favorite shopping spot for housewares in Northstar Mall. This is a pretty big department store, with a wide selection of stuff. They offer everything from mattresses, perfume, to clothing. Heck, if you haven’t heard of Macy’s by now, you’ll probably never get there.
It’s got easy parking, right across the way from the parking garage that makes it easy to swing in and grab something and come right out without running through the entire mall.
It can be hard finding a clerk, but they don’t mind it if you take your purchases to another department to check out. I don’t know if that’s frowned upon because of commissions or something, but it’s usually easier that way.
They’re always offering discounts if you open credit cards with them, but beware of the APR on those offers. They’ll make their money back in no time.
This isn’t exactly the cleanest department store, but it’s a one of the best in town.

I like this Macy’s. I enjoy the layout and oddly I ususally buy more stuff here than I do here in Austin. Odd. But yes I bought some beautiful pieces of jewelry, a few dresses with over $ 100 savings (including tax) with those lovely pink tickets. an Alfani top for $ 13 … you just cant beat some of these deals…
but of course the Miss Me jeans never go on sale. but maybe 2x a year! lol
not many pushy sales people, which I enjoy.
As a side note: I can never find special occasion handbags here… I always have to go to Dillards for that.

Unfriendly and slow service at men’s fragrance counter, especially strange since we were making a high-​priced purchase. Was trying to decide between Cartier or Hermes cologne and the saleswoman didn’t even know what Hermes was. She asked what brand made it?! At least we laughed a little though.
Dirty restrooms, I wouldn’t even change my daughter in there. It was hot for some reason too, not keeping up with AC maybe?
Rating system:
5 stars = I’ll drive across town specifically for this, and rave to all my friends about it!
4 stars = Would recommend visiting.
3 stars = Average, acceptable, positive.
2 stars = You might be able to drag me here.
1 star = I will not be returning.

Went shopping for furniture. Found what I like, but have to get an opinion from my trusty friend. Great prices for the quality, the saleslady was very polite and helpful

THE BENEFIT BROW BAR! I love this place! Go see Mary-​Lou! She is so sweet. Very easy to talk to, and she does an amazing job on my brows! I always look forward to my appointment every three weeks. I get to catch up on all my gossip and get my brows done:)

It’s dependable. You can’t beat some of their sale prices, which makes it difficult to justify buying anything full price. They also give 10% military discount, but you have to go to the third floor to tax free services office or something… and they give you a coupon.
This Macy’s also has a furniture department. So its considered a larger store, but why are the lines always so long. I actually hate malls, so I try to avoid walking around, so if forced to make the trek, I usually just go to this department store.

I like Macy’s for my clothes.
I like Macy’s sale prices.
I do not like Macy’s regular prices.
So when I go here i stick with the discounted racks. The clothes they sell are good quality by recognized manufactures. I like knowing what I buy will not fall apart the first time it is run through the washer.
As an example of their prices, last night I bought 4 pairs of pants and 2 pairs of golf shorts for about $ 200. I left happy feeling I got my money’s worth.
Macy’s see you next time I need clothes.

I came here to buy shoes during the shoe sale and went home with some great finds! I received an extra discount with a coupon on check out. I then wanted to go back and buy the pair that was not on sale at the time — fortunately a co-​worker just happen to be selling a $ 5 passes benefitting Leukemia — for an all day shopping pass of 25% everything in the store. I did go back and get the shoes — and lots more — including Christmas presents — at a great price!

Gotta love Macy’s
Lots of stuff to shop for clothes, shoes, appliances, beauty products and wide selection of jewelry.
If you plan to do a little shopping here be sure to look for online coupons you’ll be surprise how many there are

This store makes me cringe sometimes. If you enter through the inside of the mall, the first thing you see is the very crowded and usually annoying make-​up counters. The associates try to force some perfume sample on you which irritates me because the smell gives me a headache. On top of being crowded, when you do want to buy something service can be slow. I would say that most of the store isn’t well organized and there is lots of clutter to be found all over.
They do have a large selection of shoes, and I was helped almost immediately after picking up a shoe I wanted to try on.
Compared to other Macy’s stores however, I have to say this is probably number 2 on the most unorganized list.
For the most part they carry the same brands as do most Macy’s, but you might have to search harder just to find what you want here.

If you are a PHAT girl like me, they have a nice selection of plus size clothes. If you find something you like and they don’t have your size, don’t hesitate to ask an associate if they can find it online and have it shipped to you. I’ve done it a few times and never had to pay for shipping. Don’t ever go there without a coupon. You can usually find them online or in the local newspaper.