Northeast OB/GYN

Overall the staff is very professional and very friendly! One lady in particular triaging made me feel welcomed! Dr. Do is awesome!
One downside is when it came to delivery, no one contacted my doctor. I was at home having contractions, called the hospital only to get Dr. Farhart who was very rude! Maybe he was having a bad night! I tried to give him the benefit of the doubt seeing as how I come from a family of physicians and they get tired. I am so glad I had my baby fast, without complications and him not being in the room having to come into contact with my LO. I remember after delivery asking if I had a tear. «Wait a minute!» He snapped!
If I wasn’t in so much pain after a natural birth and dealing with my fiancé being deployed, I surely would have reported him!!!

I saw Dr. Aden through most of my last pregnancy; from my discussions with her, however, this review can apply to the whole practice. As I began my final trimester, I requested that she follow evidenced-​based medical practice by monitoring me intermittently during labor if the birth was progressing normally. She suggested that this would cause danger to the baby (statistically, there are better outcomes with intermittent monitoring, but she didn’t seem familiar with research on the subject — although my husband, who is a physician, was able to find it in medical archives very readily), and said, «There’s nothing worse than handing a mother a dead baby.» When I pressed the issue, she said, «Since I’m a doctor, I’m going to use medical solutions to problems [although a normal birth is not a problem per se – my interjection], and I’ll do whatever I think is best.» Clearly, my needs were less important than her plan — which would have likely included much more medical intervention than would be necessary in a healthy, normal birth. I chose to switch providers to the Lone Star Nurse Midwives, who gave me compassionate care before, during, and after birth, and I gave birth to my daughter several months later in a safe, supportive environment. Northeast OB/​Gyn will work just fine for you if you prefer to put yourself entirely in the hands of your doctor, who can do no wrong, but if you prefer to be a partner in your medical care, you will want to look elsewhere.

I used to be a patient there and received poor service. They didn’t really care about you as a person. Quality care was lacking and questionable. I was disappointed with this medical group and definitely would not recommend them to anyone.

After my last OBGYN appointment and concerns falling on deaf ears I was worried I would just be another number but not here. They were prompt to get me back, listened to my concerns, very sweet and gave me a recommendation for a specialist. I saw Dr. Caddell and she was so sweet.

I wish I could rate the doctors and staff separate…
Dr. Farhart, is a wonderful obgyn, he’s kind, patient and very informative!
The staff however, in person they’re ok, but over the phone they are so rude, they don’t listen, and try rush the call along, only in the end to have nothing accomplished and make you feel stupid for calling in the first place. You would think they would be more concerned about keeping the doctors patients, because we are how every one of them get paid and have jobs in the first place!

I did not have a gynecologist when I moved here from Alabama and this office was near me so I chose it from online. I was very satisfied with the level of service and care I received. The nurses at the desk were very polite and extremely helpful when I was having issues with my insurance company. I saw Dr. Mariana Law and she was very nice and made me feel comfortable. I needed a referral to a radiology clinic and she gave me that as well with no issues. I will be back!

I was a new patient to Dr. Garza at his Schertz location. The office staff is so polite and Dr. Garza seems very knowledgeable. However, with both appointments that I made, I had to wait over an hour before I was finally seen by the doctor. The second time my appointment was for 2 in the afternoon, and Dr. Garza finally came in to see me at 3:45. I overheard him speaking to a pharmaceutical representative about a new birth control for 20 minutes outside my door while I was waiting. When I voiced my displeasure at having to wait almost 2 hours to see him he said «sorry, kiddo» (I’m 30!) and blamed it on the holiday season. I am confident that Dr. Garza is a very capable and trustworthy doctor; however, I certainly don’t have two hours to spend waiting for him at every visit. I really feel from these two visits that NE OBGYN is at max capacity in regards to patients right now, and I’ll be visiting another doctor from now on.

Like most women, I don’t look forward to gyno visits with much glee, but I was having some issues, so I had to go. I called the number, told them I wanted the Stone Oak location & that I would prefer a female doc. I was informed that if I wanted a female doc I would have to wait two months for an appointment. Since I knew something was wrong, I didn’t want to delay that long so I asked for the first available. I got Dr. Mark Thompson & I am so glad I did. He was wonderful & had a very kind bedside manner. He possesses the traits that are most important to me in a doctor. He was knowledgeable & enthusiastic to share his knowledge with me. He was attentive to my questions, issues & fears & he addressed each one of them. He asked a total of four times if I had any more questions to be sure that I didn’t leave his office with any doubts. I told him my symptoms & he quickly narrowed it down to 3 possible causes (and he was right!) & he explained each of them thoroughly to me at that time before the exam even took place. I mention this because I waited in the exam room for 20 minutes until he came in & I was starting to get annoyed, but after I saw how thorough & attentive he is, I realized the wait was because he takes his time answering every question & at no time do you feel like you are being rushed or pushed out the door, which is very common with most doctors-​I hate that feeling, like I’m just another number. Dr. Thompson was gentle throughout the exam, telling me exactly what he was doing & why. After the exam when he came back in, he told me what to expect & once he received the results he would call me to follow up, which he did. I have read some less than stellar reviews (on Yahoo) of the female docs that work along side him, but I can’t say enough good things about him. Absolutely no complaints. I arrived 5 minutes before my appointment, was called back five minutes after my appointment time, waited for Dr. Thompson for 20 minutes in exam room, but it was worth it because he takes his time with each one of his patients. Dr. Thompson was great! 5 out of 5 stars!