Planet Fitness – San Antonio – West Side

I’m a PF black card member, I usually go to the one off 410 and McCullough, but I decided to give this location a try.
I’m giving it two stars, the first man that welcomed me was very nice and welcoming. This location offers the hydro massage and haircuts for black card members, which are the other two stars.
However, this location is definitely cramped. All the machines are very close together and it’s hard to get around the gym. Some of the machines didn’t work right and it was nearly IMPOSSIBLE to adjust the machines for height, which drove me crazy. But what bothered me the most about this location was that no weights were reracked, they were not in order, and they were scattered around the gym. It took me forever to find the dumbbells I needed because they were in the stretching area. Also, I tried the hydro massage, but wanted help how to use it since I’d never used it before. I asked a young girl (I believe her name was Blanca) to help me, and all she told me was what bed to use. I stood there expecting her to come show me, then she looked at me annoyingly and said «that’s it, that’s all you do.’ So much for customer service.
I would return to this location, but mainly for the haircuts. Other than that, I don’t think I’ll be coming back to this location.

Lowering the score because this urinal problem has been like this since i first started coming. The locker room smells terrible… Cmon pf lets get professional about sanitation.

As far as Planet Finesses are concerned this location is not that great. While outside there is ample parking space, the inside leaves little to be desired.
Rather than go on some long review as to what or what and not this place is, as compared to other locations I will discuss briefly the pros and cons of this particular area.
First the pros: There is ample parking. Oh I did mention that.
The cons: Well here goes nothing:
1.) While it is clean it lacks the vibe or excitement at other locations.
2.) Machines, especially the treadmills do not function right.
3.) I don’t care for the layout of this location. Seems a bit crammed and not spacious.
4.) The layout of the dressing areas leaves much to be desired.
5.) I rarely see employees surveying the are, unlike other locations to change paper towels .

I will admit the staff is friendly, but all gyms should invoke an energy that makes you want to come back. It seems counter to that. In addition this place is surrounded with dudes who use this spot as a hangout to mack on females. It’s like a sausage~fest with guys in Tap-​Out shirts and Jordan shoes.
If you really want to go to a good Planet Fitness location go to the one on Fredricksburg Road. I am always inspired every time I go there to have a good workout. While there are no Lunk Alarms going off here, I’d rather deal with that than a location that is stale and a bit sterile.

I went today asking for a one day pass so I could check out the facilities. I was told I would need to pay 20dollars for one day! I think that’s ridiculous when the basic membership is 10 dollars. Most gyms allow you to use the facilities for one day for free or a small fee of 5 dollars. My brother goes there so I thought I would check it out. I will be going elsewhere and getting a membership there.

Best in the west!

This is great place to work out. The staff is always friendly. The plus to my membership is with the black card i can go to any location in town; which i take advantage of.