You can’t go wrong when you’re dealing with Rex Formal Wear! The entire staff is friend and knowledgeable and only wants to help you! They have the best selection of suits and tuxedos at an unbelievable price!
Teresa I.
Évaluation du lieu : 5 Austin, TX
Amazing customer service! Raymond has been such a help to us while shopping for our wedding party suits!
Oscar V.
Évaluation du lieu : 5 San Antonio, TX
Rex Formal Wear made me look great, last minute Tux, fitted while i waited ready in 3 days. Staff very detailed & friendly. Thanks Rex for making me look great ! O
Alex G.
Évaluation du lieu : 5 Austin, TX
I recently purchased a full tuxedo from Rex Formal Wear, and I couldn’t be happier with the customer service, the tux, and the way I look in it! I worked directly with Quincy who made sure that every need I had was met, and he went above and beyond to make sure I was happy. I recommend Quincy and Rex Formal Wear to anyone who is looking to get a great value, look sharp, and have a quality tuxedo!
Linda A.
Évaluation du lieu : 5 San Antonio, TX
I went with my son to rent a tuxedo for prom, 2 weeks before the event. They have both branded and non-branded suits to choose from with a variety of colors and some pattern stuff, like camouflage(I know, right). My son was fitted and the suit was ready for pick-up the day before the event. The staff is competent and fairly patient. I’m kind of a nit picky mom and they answered everything reasonably and well. Initially my son had wanted to rent dress shoes and we had paid for the rental however after walking around in them, he changed his mind. I was given a refund immediately without hassle or attitude. I would also like to mention that I watch a young boy maybe 3 being measured who was pitching a very bad tantrum and the staff member who was working with the family was cool and friendly about the whole thing. There is another prom next year and I will definitely rent from Rex’s again.
Carlos H.
Évaluation du lieu : 1 Blanco, TX
Not very helpful over the phone, I asked for a picture of the tux I ordered a while back and they told me to google it
Tiffany A.
Évaluation du lieu : 1 Centreville, VA
This store has no customer service and the employees have took no accountability. I used this store for my wedding because they offered a discount through the wedding fair. I went in and ordered the tuxedos a few months before the wedding. We picked out the colors and styles for the tux, vests and ties. I got a call 2 weeks before the wedding telling me that the ties I ordered would be an extra $ 10 each. I told them that was unacceptable because they had already agreed to give me what I ordered for a certain price. I called every day for a week and no one could give me an answer about correcting my order. I finally spoke to the manager lady Jay who was very rude and called me a liar but said that i would get the ties I ordered because the lady who took my order made a mistake. When we went to pick up the tuxedos, we did not receive the correct ties, my dad’s tux was dirty and was the wrong size. They sent the wrong size jacket for the groom so my dad had to go back the day of the wedding to get the correct ties and jacket. We ended up buying shirts from K&G for my dad and the groom because the ones provided by Rex were so worn out and dingy. And after all of that they charged my credit card for an extra $ 90 because they said a vest was missing, even though the vest was returned. It took them 4 months and being reported to the Better Business Bureau before refunding my money.