This is the worst design for a fast food restaurant — EVER. First, there’s nothing fast about it; the staff is surly and in no hurry at all. Secondly, the drive through system was laid out by someone who can’t even spell GED. I don’t care how good Whataburger’s food is, it’s not worth the hassle of this location.
Travis S.
Évaluation du lieu : 1 Schertz, TX
Horrible location! Drive to another location… It will save you some time. Do something about the staff here Whataburger!
Fahad K.
Évaluation du lieu : 1 San Antonio, TX
I wish there’s no star review to give, worst service ever. Always give wrong order and even if I rebate my order again and again, the drive thru some time takes for ever, today there’s only one car ahead me and take me 25 min to take my order, and what finally I take my order in wrong way ! Whataburger company should deal with the worker here. At least they give some respect for people. Thanks god in-N-out start there business around.
Mohammad A.
Évaluation du lieu : 4 San Antonio, TX
Consistently good every time I’ve been to this location. Cooked well, order was taken properly, just took a while in drive thru.
Erika V.
Évaluation du lieu : 2 San Antonio, TX
Ok let me first start off by saying Whataburger has always been my first choice for a burger. I grew up loving the food and the 2 am BOB. Now let me explain the 2 stars. This specific location is very new and when it first opened the service was awesome!!! We even knew the names of some of the kids working there. They were fast and friendly and I never had to check my food. I knew it was right. The last 2 months have been completely opposite. I feel rushed in the drive thru like I interrupted their good time, and for god sake can you please stop forgetting stuff i ordered. First you forgot a Bob, then a fry, and then a order of hash browns. Why is the service so terrible now? I’m not even mad anymore just sad.
Ben T.
Évaluation du lieu : 5 FORT RILEY, KS
Oh my god yes! Spent two years in Alaska craving this. And it was one of my first stops once I got back to the 48. Everyone here was very nice and patient which made me feel welcome. Had the patty melt, yum.
Mike B.
Évaluation du lieu : 4 Columbus, OH
My first ever experience at a whataburger and it did not disappoint. You Texans have no idea how lucky you are to have a fast food place like this, back here in Ohio it’s unheard of to: 1) have someone bring your order out to you 2) have someone bring you condiments 3) have someone offer to get you a refill 4) have a manager stop by and ask what you think 5) have spicy ketchup 6) have patience as you look over the menu You guys are doing fast food right.
Stephanie C.
Évaluation du lieu : 4 San Antonio, TX
Jalepeno breakfast biscuit! OMG! So glad I ordered this for breakfast! It’s not too spicy has just the right amount of kick!
Chris B.
Évaluation du lieu : 1 Bandera, TX
Awful. I thought whataburger was supposed to be fast food. Took 25 minutes from the time I entered the drive through till the time I got my food. There was only one car in front of me and about 10 – 15 people inside. The food was cold when I got it and the fries were old. I love whataburger but I will never come to this location again
Will M.
Évaluation du lieu : 1 Fayetteville, AR
Slowest drive through in town. Waited up to 20 min with only two cars in front of me.
Jenny A.
Évaluation du lieu : 1 San Antonio, TX
I’m not sure what’s going on at this Whataburger – either they’re short-staffed or extremely lazy – but I’ve been waiting in the drive-thru for nearly 15, almost 20 minutes. I know 15 minutes doesn’t sound like a long time, but for fast food at 10:30 at night, that is ridiculous. There were two cars in front of me. It shouldn’t take this long. I won’t be coming back here if this is how customer service is treated.
Tristan W.
Évaluation du lieu : 5 Terrell Heights, San Antonio, TX
Great place!!! Such a friendly staff and they always make the order right! And don’t worry about the price because you are getting your money’s worth! Great place!!!
Alexandra M.
Évaluation du lieu : 5 San Antonio, TX
I’m so happy to see that there is a page on Unilocal for this Whataburger location because the staff there deserves a HUGE thumbs up for a job well done! My boyfriend and I stopped by I the way home from work at around 3AM a couple of weeks ago and the manager, Luis, greeted us so warmly and made us feel so welcome we were in shock! He shook our hands(in the drive through!) and told us a bit about the new location and how it will differ from others and introduced us to the kitchen manager. And he was unbelievable too! Having just left McDonalds where we were told through the drive through window that we had to order breakfast but they weren’t allowed to change the menu to show us breakfast, this was incredible. I’m a bartender, and spending 40 hours a week making sure others feel very well taken care of, I have pretty high standards for service when I go out. And I have to say that these guys would have knocked it out of the park even in fine dining; in fast food the level of sincere, excellent service was just astounding and we have sung the praises of this place ever since!
Stephen C.
Évaluation du lieu : 4 San Antonio, TX
There are 36,864 different ways to make a Whataburger! Who is up for the challenge to try them all? Good consistent regional chain that offers hot fresh food, prepared to order. The service is friendly. Whatapleasure is Whataburger.