I called Erick less than a week ago to speak with him regarding my computer issues. I had no idea what was wrong with the computer and it was my first time speaking with him. He had me come in the same day to drop everything off and called me in less than 24 hours with the verdict. My computer’s hard drive was replaced and Windows was reinstalled. I am incredibly grateful for the amount he charged for the fix-up. It was so much cheaper than going into a name brand store. Not only did Erick fix my computer, but he updated all of my video cards, flash players, java– absolutely everything. He didn’t have to do that, but it was a nice gesture since I would have been spending my day downloading every driver I needed. Thank you for everything and I will be recommending iT GURU.
Wendy R.
Évaluation du lieu : 5 Fontana, CA
I’ve been a customer of Erick for a 3 – 4 years and he’s great. If I have an emergency at the office, he will literally be there as fast as he can and if he can’t physically show up he has helped me on the phone for well over an hour. He’s patient and pretty fair. If something is still not right, he makes sure job is not done til it’s fixed. #1 thing about Erick is how available and communicative he is. He genuinely seems to care about his work and his customers. Thank you Erick!
Sabrina A.
Évaluation du lieu : 5 Loma Linda, CA
I am so happy and thankful to have found Eric at ITGURU. I will definitely use them for all my future computer needs. The quickness, great price, and exceptional customer service is unparalleled to any one or an company I have used before. He was kind enough to come to my house and assess my situation, take the computer to his shop, and even drop it off to my home when it was completed. Though Eric was referred to me, I do not allow just anyone to come into my home. Speaking with him on the phone and ultimately meeting him, I knew that he was a very kind, trust worthy, and someone who really knows his computers. Absolutely Professional and Prompt. I am so pleased at how clean my computer runs and how fast it is now, like new! THANKYOUERIC! :-)