Savon Carpet & Tile

Use to be pretty decent. Hired Mike a few times. He doesn’t like it if the jobs arent huge. Only wants the cream. I guess that’s okay for many. For me, loyalty mean something. For him, its the buck first.

I have nothing but good things to say about my experience with Savon Carpet & Tile! After much research and several estimates, I contracted with them because they offered a very reasonable price for every aspect of my laminate flooring project. I even had one lower estimate than theirs but decided to go with Savon. The customer service throughout the entire job far exceeded my expectations beginning with Jeff, the store manager — which is a key factor for me. The workers who completed the job were very professional, did impeccable work, offered great customer service as well, and finished the project as estimated. I have already received several compliments from friends and family who have seen the finished product. I HIGHLY recommend Savon Carpet & Tile to others for any of their flooring projects. Make sure you talk to Jeff!

Best carpet store hands-​down, after shopping around for two weeks finally went back to Pierre at Sav-​on and had my floor installed the next day! Fast service and excellent customer service

Great store and prices I had my carpet put in the next day after purchase ask for Pierre I highly recommend him. Great customer service. thank you Savon carpets for a great job

I researched Unilocal ratings for flooring companies in my area, and located this company in San B with no bad reviews and quoted the lowest price over the phone — by the owner (Mike). The install would be vinyl in kitchen/​dining room area with new 4″ baseboard plus the installers would move the appliances — perfect! Go to the store to set up the install; however, a different person, Jeff, quote’s me adding a few hundred dollars! Of course, sticking to my guns, Jeff lowers it to the amount the Mike stated over the phone. I confirm same package deal and Jeff states «Yes, Yes». Deal made and date scheduled for install.
Day before the install, Jeff comes to the house to obtain measurements and asses the area. This time he says we need to move all appliances out except the fridge as his guys can roll it — Fine! I mention the 4″ baseboard and he states it will only be the parts UNDER the cabinets?! REALLY? Frustrated as my husband and I had been remodeling for 3 weeks and we just wanted our kitchen back — my husband stated «OK». And lastly before Jeff leaves he states to give his installers an additional $ 75 cash — WHAT!!! FINE!!! I just wanted this stupid vinyl installed.
Next day — Installers show up and state, «Why is the fridge in the kitchen?», and inform me that I need to find a neighbor to move it out (husband at work). Spoke with Mike and he stated this installer does not move appliances, and if I could find someone to move the fridge. THAT IS IT! I CANCELLED JOB!
Both the owner and sales person attempted to call me back to correct the problems per the vm they both left; however, enough is enough.
My personal opinion: Sales person ruined the business!

Spoke with Jorge about our flooring needs. He was very helpful and offered fair prices.