Work Boot Warehouse

Coming from the coachella valley. my husband was looking for a place to buy work boots… so I Google «work boots» gave this location. Service was great… nice selection. great prices. I give them five stars… stop by and check them out.

My experience at Work Boot Warehouse was phenomenal. Steven the sales rep was very informative, and helpful. Definitely will be back here. Thanks WBW.

GREAT customer service! We were starting to get discouraged with trying to find work boots for my husband in his size. We decided to try one more place. Came to Work Boot Wearhouse and were instantly impressed. We were greeted at the door and the guy helping us was super attentive, asked what we were looking for in detail and brought out a selection of different boots to try on and laced them up for my husband. Even when other people came into the store he didn’t rush or try and hurry us through the sale. He took as much time finding us what we were looking for as we needed and was pleasent the whole time. To put a cherry on top the prices are leaps and bounds better than anywhere else we tried… given that you are going to spend a few bucks on good works boots, having great customer service makes it easier to bare.

Best experience purchasing work boots or shoes!!! Very good customer service! Greeted at the door! Helped me find what I needed patiently! Put my boots on for me! Haven’t seen that done in years!!! Now I’m ready for work!!!

Very rude, I got here 5 minutes before they opened, doors were open and the employees were chatting with each other. Told me I couldn’t start looking around. Said if I don’t like it go to another store lol couldn’t believe it

Nice place.
I was on my way to boot barn and noticed that it was right across the street and sort of caddy corner.
The service rep was real nice. He asked me what I was looking for (something for construction) asked me if I needed water proof, steel toe, color, and brought me what I was looking for.
First shoe didn’t match up for me comfortably, neither did second, but he paid attention, and third matched up nice, fit comfortably and each and every time, he laced my shoes up for me. Very courteous service.
More expensive than wal-​mart, but awesome quality boots. I’ll come back and refer my friends in the future.

Don’t go here! Total night mare, they sell seconds and charge full price. they will not give money back only exchange for other flawed boot. Then they give you the run around and act stupid. Your stuck with flawed merchandise.

I went here with my dad and they have an awesome selection of work boots, they don’t really have any hiking type boots but they have awesome work boots. There customer service is really good, the people there are very friendly and spend time helping you, they are a great shop! I will be coming here instead of boot barn.

Awesome place. This is definitely the new place for my husband to buy work boots! He was very satisfied with the boots he bought & at a good price! Great customer service, ask for Troy!

Great selection on work boots! Staff is friendly and helpful. The only thing keeping them from 5 stars is that they are slightly pushy in the sales department. Other than that, superb service and quality boots.

I went into the store on 05/​29/​2013 to buy a pair of work boots. (First time there) To start the service was slow but helpful. The sales rep showed several boots until I found a pair that felt at the time ok. I asked him how the boots were and he said he didn’t know they have only been in two weeks. He said I would be the Guinea Pig and to try them out. So I purchased the boots ($ 86.06) walked on them the next day a few hours felt like something was poking my foot and tried returning them on ⁰⁵⁄₃₁. This is when everything changed. The clerk there said that they had been used and couldn’t be returned. i said something feels defective in the boot. I wasn’t looking for a refund just a different boot. He said well ‘I will give you back $ 40, what a scam when all there going to do is return them to vendor and get a full refund. i asked to speak with the manager same thing occurred except he rude and said sorry no luck take ½ or nothing. I took nothing left the boots and called my bank and place a dispute with the merchant. If you need work boots I would definitely stay away from this place. Bad service, rude manager and bad return policy (However good money making scam) to only want to give back ½ of the purchase price. not worth it.
I called the Work boot Warehouse on Friday 08/​02/​2013, and spoke with Adrian regarding my complaint. I advised him that my end resolution to this would be for a refund based on the fact that the boots were not even a day old and they wanted to not even offer a refund at first. After discussion the day of purchase he offered 50% of what I had paid for the boots. I felt cheated and that they were treating there customer’s unfair. When I spoke to him on 08÷02÷13 he agreed for a full refund and to come in on Monday 08÷05÷13. I called him on Monday to verify he was there and during that conversation he stated that he was rescinding his offer that he has changed his mind and to do whatever I wanted. Not only do I feel cheated and lied to now to add insult to injury. Again my suggestion is to stay as far away from this place and go shopping somewhere else that offers an honest return policy not a scam. Sears allows you to wear their boots for 30-​day and if for any reason you are unhappy, they will give you a full refund. I learned my lesson unfortunately lost money and boots. Well there’s always Small Claim court the next step in this process.

DAMN this place is cool… Now keep in mind they don’t have cheap shit, but from the moment you walk in, you feel comfortable.
They actually ignore what size you tell them you wear, measure your foot for size AND width, sit you down and PUT THE BOOT ON YOUR FOOT AND LACE IT UP FOR YOU!!!
I wore my last pair of Thorooods out about 2 months ago and purposely waited until i’d be able to get back here.

Went in to purchase some work boots. sales guy showed me some wolverine moc toe work boots with durashocks and told me they were the newest model of the ones I usually buy so I said ill take them… I get home and do some research on the net and cant find them anywhere… so I call wolverine direct and they tell me they were discontinued… I went back to exchange them for the ones I usually get that were 34 dollars cheaper… They said I could not get my money back and only offer a store credit… If you purchase boots from work boot warehouse make sure they are what you want because they only offer store credit and will not give you your money back and make sure you do your research on the boots before you buy… seems like they sell alot of out dated or discontinued boots for full price… also there website says they will refund your money within 30 days if boots are still new… that is bull