Frank L Ng, DDS

Dr. Ng and his staff are professional, friendly, and most importantly, do great dental work!

Worst trip to the dentist off to date
First, I have never been to a dentist office that was less than pristine. This office had dinged walls. If you can’t take the time to clean your office, what is the condition of these tools you are putting in my mouth? Second, the dental assistant took nearly two hours on x-​rays alone (no cleaning included in the visit). It was by far the most uncomfortable experience I’ve ever had. Dr Ng’s method I found to be very abrasive and highly uncomfortable.
Absolutely would not recommend.

I am prone to plaque build up and have gingivitis. Unlike most people, I visit the dentist 4 times per year. Therefore I try to find a good dentist and stay with him or her for years. I am fortunate to have found Dr. Frank Ng. He is truly a caring and professional dentist. The dental office is well-​lit with large windows. Going to the dentist can be unpleasant but Dr. Ng’s calm demeanor has made my experience more bearable. I highly recommend Dr. Ng and his team at San Bruno Smiles.

I wrote reviews for other purpose but never for dentist because I have fear/​nervous going to dentist office, but I have to write a review for my recent visits and this is my 1^st review for dentist, it’s Dr. Frank Ng.
In mid October my front tooth gave up and split with me after 5 decade, I lost my «smiles» force me to find a dentist nearby my home and I was referred to Dr. Frank Ng in San Bruno.
In my 1^st visit, Dr. Frank Ng going over steps of my procedure before performing them so I wouldn’t be as nervous, freak-​out temptation. Dr. Frank Ng put me at ease during treatment and reassurance that crowning my front tooth would not be painful at all and it is truth. Also, the assistance to Dr. Ng did an excellent job my every visit. Thank you very much Joan.
One good thing this dental office have «windows view» rather than looking at the wall, it will makes you feel much better on that «chair».
Finally after 3 visits, today I got my «smiles» back and I am no longer be as fear, nervous about my future visits to Dr. Frank Ng because of your thoughtfulness and skill.
Dr. Ng,
Thank you for your skillful work.
Thank you for giving me something to «smile» about it!
Your gentle touch and skillful dentistry is a credit to your profession.
Your kind staff and well-​run office make each visit a pleasure.
I will recommend you at every opportunity. Thanks again.

Dr. Ng is a really great dentist. He is very attentive to detail, caring, and friendly. He is a perfectionist when doing procedures. He has always given me a phone call after I’ve had major work done earlier in the day to see how I am doing and to make sure that everything is normal. He is professional, very knowledgeable and experienced. I recommend him all the time to friends, family and coworkers!

Everything about Dr Ng and his team is stellar and efficient. They always make me feel really comfortable and welcomed. Frank is so friendly, he’s more like a friend than dentist. I don’t see myself switching to another dentist even if I move away from working in San Bruno! :)

I’ve been going to Dr. Ng for at least 15 years now and have never been disappointed by him nor his staff. My parents also go to him. I tend to have lots of cavities (though much less now that I got fitted for a mouth guard) and all of my fillings (especially the shots) are done gently and carefully. Dr. Ng is always friendly and informative and I’m pretty sure as long as I live here, he’ll be my dentist. :)

I would guess that everyone is picky about their dentist. I sure am. Indeed, I’ve been fortunate to have had a few wonderful dentists over my lifetime. Frank is the latest of these fine fine practitioners and I hope to have him as my dentist for the duration.
Specifics:
— Frank’s team is top rate. Cleanings are efficient, thorough, careful, and considerate.
— Frank has done several more or less major procedures on me (replaced fillings, crowns). He was quick, painless, and the work was top rate and done right the first time. No after effects = happy me!
— Frank goes out of his way to explain what is going on with my teeth and to make sure that I understand my options — including putting off work that is not urgent.
— A friend visiting from Euro lost a crown the other day. As a boon to her (and me), Frank saw her on his next business day, reassured her that she could wait until going home to have the crown replaced, and sent her on her way, no charge.
— Every friend who I’ve recommended to Frank has stuck with him.
I unconditionally recommend Frank to you!