Mike’s Auto Sales

I am driving the X5 for a couple of month now and I am happy with the car. Because I checked the whole car very carefully. Unfortunately I did not check the wipers, which were rotten and if the trunk cover is in the car, which was missing and they did not tell me. Therefore only 4 Stars, since both is very expensive for the X5. They overcharged me for the registration fee, but after some telephone calls I found a check in the mail.

Hello all, let me first start off by saying how excited and hopeful I was to have found a 350z on Craigslist for such a good deal. Mikes auto sales sure made their car sound fantastic and took pictures to prove it! The car looked awesome, exterior looked awesome, interior looked awesome and everything seemed right… But those were only pictures.
Now I read many reviews before going to Mike’s car lot. A few positive a lot negative. But here is the thing, while some of the positives may be true, all the negatives ARE true. I went to go look at this «gem» of a car before it was sold, I drove 45 minutes to go check out the car a day after I saw the ad. Upon arrival, no one greeted us, the employed sat there in their office and wouldn’t come outside. My dad and I immediately went to the car I came to look at, and within 5 seconds we started laughing. Here is what the ad DIDN’T say:
1. Both rims on the right side of the car are absolutely trashed! Completely scratched and curbed.
How they got away with it: Mike’s crew took a picture of the left side of the car, not the right.
2. The driver’s door had a huge ding in it and the paint all over the hood, roof and trunk looked as if someone had been spray painting into the wind at 15 feet away. Little white specs (that were scratches) all over the car.
How they got away with it: taking pictures in the shadows, and not getting too close to the car.
3. The drivers side seat had a huge rip in it on the left side (against the door). And the passenger side seat had a notch taken out in the middle of the seat where a persons lower back would go.
How they got away with it: taking a picture of the interior by slightly stepping behind the passengers seat, so that the lip of the seat would block the notch and the drivers side seat’s rip would be out of view of the camera.
Here is the best part! The roof of the car was actually out of alignment! The roof on the driver’s side was about half an inch higher than the passengers side! You could feel the difference and see the drop. (It was not mentioned at all, just like the other parts of this car).
All these crooks do is make a car look fantastic on ads, and then when a person comes to visit they try and sell other cars, and let me tell you, the cars here are WAY overpriced.
What makes you think Mike, (I know you are reading this you punk) that a 2006 nissan 350z convertible with 155k miles is worth 13 grand? You are insane and the rest of your cars are awful too, a Toyota Tacoma that had been keyed up and down multiple times with very high mileage for 18k? No way.
People stay away from these guys, they are con-​artists.
And best of luck to anyone who bought a car from these guys, hopefully it doesn’t break down in the first week.

I’ve bought two vehicles from mike and i would buy here again, great guy and good deals! Still drive my cars !

So far, So good. I bought my car from mike about 2 days ago. I financed a 2004 car through the credit union he recommended (SMCU). Because of my excellent credit I got 1.99%. Granted i had to go down to SMCU myself and initiate the loan, but Mike held the car for me. The car I bought had 60k miles. After printing out a carfax and listening to the car I inspected the vehicle myself. I checked to see if all fenders and doors had matching vin numbers. I checked all the fluids and noted any stains on the dipsticks. I also looked at 3 other vans from other places and compared these things on the other cars. I also checked under the car for leaks and any boots for damage. Lastly I brought in my own obd scanner and volt meter to check the battery and any codes that showed up. I also checked almost everything electrical. I even tested the dvd entertainment with my own dvd. I discovered the a/​c wasn’t working. After mike replaced it, I inspected the brand he used to replace the condensor. He used a name brand unit that look new. Once the a/​c was working I bought the car. What can I say, it was a great buy, but if your not a mechanic you better bring one with you. (i am not, but i work on my own cars).
After taking the car home, i drained and refilled the tranny fluid. I am also going to change the transfer case and rear diff oils. the engine oil is still fresh so i will wait till later for that.
update, received my registration in 2 weeks. great job.

I purchased a car for my son with the money he had saved. At the time, the paperwork seemed to go smoothly, but several weeks after we left, we received a call saying they had ‘forgotten’ to smog it and bring it back. We drove back to San Bruno from the eastbay. When we got there, they had to do repair work on the car to get it to be able to even pass smog. By the time they were done, their smog place was closed. We agreed to take it back to the eastbay and have our mechanic smog it. Then we drove the completed smog certificate back to Mikes. We handed it over to him to complete the registration. To date, we have never received the pink slip on the car, therefore we can’t legally insure it, and will owe the DMV penalties once we get it registered. My wife has called multiple times and all Mike says is «I sent it in» and offers no solution – i don’t even know if we actually legally own the car. thank God we have a receipt. Yesterday we went to start the car and the battery was dead. So now we possess a car that emptied my son’s bank account, with no title, no way to legally insure (although we’ve been paying insurance on it since we drove it home), and WE have to go fight with the DMV because Mike, apparently doesn’t care enough to fix his mess. I highly, highly recommend you go elsewhere. This guy is a crook.

Just bought a 2005 mustang from theses today and things could not have been smoother.
I didn’t have my full down payment when I first came in so they took what I had at the time and removed the vehicle from their website so that nobody could buy it from underneath me.
They they went put a couple hundred dollars worth of maintenance into vehicle that they didn’t have to do because I trusted their word. So far I have been completely happy with this transaction and will send others their way when I can.

So far I’ve had no real issues with the car I purchased, outside of already known issues with my vehicle. NO check engine light, no problems with acceleration or steering. I bought a used car expecting a used car, and I really did get what I paid for. In my opinion I got a little better. I can tell that it needs an oil change, and a transmission flush. However, Mike told me that up front.

The sales guy said I could look around on his lot but he wanted to talk to me about financing before I could even look at the cars. He was trying to do some kind of weird psychological domination shit on me and I ended up just walking off the lot. I don’t know how people can sell cars like this. They suck donkey balls.

So i got to the place and i was greeted by one of the employees. and then i met Mike we talked for a while and he seemed very nice… after looking around and comparing my budget to what i like… Mike suggested a car and we took it for a test drive… he said he would drive it and told me that he will show me everything is ok with it… so we drove around and it looked like everything was great… so after an hour driving back to the shop the next day (I was living in Clayton), i bought the car for 5000 cash… on the way home, i was on the highway and i noticed the car wasn’t pushing past 50… it would take a good 10 seconds for the gear to shift… and that kept happening so i contacted mike and he told me come by and i had to come back about 5 times (one time on bart coz the car was still there) to have them «change» my transmission… apparently Mike bought it from an auction and he didn’t know it had problems… anyways i gave 4 stars because even though im sure he didnt bring in a «new «transmission…at least the car now responds a bit better even though the engine light is on right now.

They sold me a car without disclosing that it had been in an accident — I discovered this after attempting to trade in the vehicle else where. I have spent over $ 1k on repairs in the last year and a half. If you attempt to do business with this dishonest establishment, make sure you ask for an auto check and NOT a CarFax. The CarFax they gave me did not list an accident, and they claimed they were unaware of this. How is it legal to sell a car without knowing all the facts about it? Either way, take heed and listen to all the people telling you to RUN away and save your time, money, and frustration.

My son bought a car here about 2 months ago. Mike was great and gave him a great deal. At the time, the radio had to be reset and needed a code, which wasn’t in the glove box like he thought. He said he would follow up with it. It took several emails, phone calls and a visit back to San Bruno (we live in Fremont) to get this taken care of.
Mike’s follow up is less than stellar and my recommendation is that if you buy a car from him, do not leave until you have everything he told you he’d give to you. I would not go back, only because the follow up is so poor.

Mike and Derek were great! I just bought a car from them last week. They were straight forward and honest. They were very willing to work with me the whole way through. I took the car to a third party mechanic and had it checked out. Everything turned out clean. It was a very long process buying the car and they were very helpful with every step. Mike even agreed to change a few small things before I purchased the car.
Overall I am very happy with my new Corvette and with Mike’s auto sales. I got a great deal on a great car!
Thanks Mike!

— UPDATE —-
After many calls, a trip to the DMV, I finally received the license plates and title.
Mike is a stand up guy, just didn’t have his procedures in order for this case. Was definitely not the professional experience you want/​expect from a dealer, but I’m sure it won’t happen again. I would buy from him again.
—- UPDATE —-
After four months I still have not received the Title or license plates. Apparently Mike sold me a car he did not own (illegal). Now I’m figuring out what to do.
— — — — — — — — -
Bought a great car at a good price from Mike.
I walked onto the lot and an hour later drove away with my new/​used car. I was a little nervous because I hadn’t done much research and I didn’t take to mechanic before purchasing.
Two –months later, I’m happy to report, my mechanic says the car is in great shape, the price was very competitive, and the car has great features (just like Mike said).
Mike is a very knowledgeable guy. He pointed out many details about the car to indicate the history and quality of the car (was it parked in a garage or not, was it maintained, how was it used).
He was very open when negotiating price, showing his retail information, KBB, and craigslist.
He also went above and beyond helping me get my old car home.
I’d definitely buy again from Mike. Next time, I’m going to straight to Mike to get his advice before settling on a make/​model.

I was looking for a car under 10,000 dollars that was no more than 5 years old and did not have too many miles on it, and I was able to find it at Mike’s Auto Sales.
I was very impressed with the way Mike and his brothers Fares & Derek handled the entire sales process — they let me test drive the car a couple of times, gave me a copy of the CarFax report and allowed me to get the car inspected before buying. They took care of all the paperwork and issued a temporary registration.
Since I bought the car 2 months ago, I’ve gone back to Mike a few times for minor jobs (shampoo, check engine light scan etc.) and each time I’ve been treated respectfully and my work’s been done w/​o taking a cent from me, even though my car is not under any warranty.
I had checked out a lot of dealers in the Bay Area but found Mike to have the best inventory and prices. Moreover, Mike and his brothers Derek & Fares are fair, friendly and helpful. If you are new to the Bay Area, Mike will give you a lot of tips on places to visit and restaurants to eat at!
I’ve been extremely happy with my experience and will go back to Mike’s for my next car as well.

Bought a one-​owner 60K mile 2001 from these folks, clean CarFax and nice condition. They failed to take care of the two problems we noticed (headlamp bulb and occasional check light coming on). They said that they put in good quality spark plugs as part of a tuneup, car runs fine but engine check light was not fixed.
We asked them to let us have a mechanic friend see it before buying, and they agreed. The car checked out very clean and the mechanic said he’d have no hesitation buying the car, so we did.
Found these folks (owner Mike and others too) easy to deal with. They seemed to want to sell decent cars at a fair price, but they made «oh, we’ll fix that» statements they didn’t want to follow through on.
In California used cars are often sold «As Is» which means any later problems are yours to deal with. In this case — erratic engine check light — it can be hard to isolate from the error code because some codes have many causes. I get that.
But if they have no intention of fixing things after the sale they should be honest and say so, not say stuff just to close a sale. We ended up with a nice car for a reasonable cost, but are not likely to return due to the lack of honesty. Engine check light not fixed after 5 !! visits to their «mechanic» so we paid a real mechanic to fix it.

If i could give this 0 star i would
Do yourself a favor and RUN away from this place.
Owner Mike will not keep his word. He will lie to you all day long to take advantage of you. Never deliver what he promised
Stay away for your own good!

I would never trust this dealership or purchase from this dealership.
After many searches I found the car I was looking for posted on Craigslist and contacted Mike’s Auto Sales shortly thereafter. After a conversation, against my instincts, I agreed to be pre-​approved and gave my personal information. Five hours later they called to explain the car I wanted had been sold but I was approved for anything else on their lot. I was livid because I would have never gave my information had I known it was sold. To me, this hints at shady business practices that permeates thought the business. Avoid a crook and save yourself the time.
Dee
Additionally, it should not take 6 hours to let someone know that a car has been sold.

Whatever you do… dont go here and bye a car !!! This man is a crook. He has really nice cars from the outside but it is garbage on the inside. I went to him and a friend refferred me thinking he was going to be honest but he was not. The day after i took it off the lot the ck engine light went on this man acted like he did not know me. When he was selling me the car he made all these promises to come back to him for repairs and stuff… He also took mobey for my tags and updated them for only 3. Months.
He had me sign to a car note much lower that what he sent to the bank. He also collected my money and did not put it towards my car… i just talk to the bank… this man is a crook !!!
4months later these are all the repairs i made.
Waterpump
Headlight
Coolant leak
Transmission
Brakes rotors
Wires burt
DO NOT GO HERE !!!

Mikes Auto was a great choice for me to purchase a used car. I am new to the area. I was moved here for work and did not have any contacts. I needed a car that I could use here while I am working in San Francisco. These guys stand behind their cars and their word. They have really been friendly and helpful through the whole car buying process, and continue to be helpful after the purchase. I wish all people let alone used car dealers had this much integrity.

Their ads are misleading. They advertise cars with lower miles than they actually have, their vehicles are not as nice as they present them to be and the owner Mike thinks he knows all about everything. I passed and went on to the next reputable dealer.