Nicole’s Bridal & Formal Wear

I wish there was an option for 20 stars! Cecilia and her daughter Nicole are fantastic at helping you find the perfect Prom Dress.
FANTASTIC selection of all varieties and excellent customer service. Cecilia called my wife a few times to keep her updated on my daughters Prom dress that we ordered. Got the correct color and were very pleased with the hemming Cecilia did as well!
I cannot recommend Nicole’s Bridal and Formal Wear enough! You won’t be disappointed!

Walked in to look at prom dresses and walked right back out. Terrible service, not even a hello. Glared at everywhere I walked. Will not be returning.

I am writing this review after reading all the previous reviews. I am a mom with a teenage daughter shopping for her very first Prom Dress for her very first Prom and my opinion is based upon our experience at Nicole’s and overall impression of the store.
First of all it was yesterday, a Sunday at 2PM. This worst time of day to be at the Mall period, let alone looking for a Prom Dress. However the Prom is right around the corner and we had nothing else to do.
We walk into the store and immediately see many racks of Prom dresses! Each Prom rack has four arms with one style on each arm, in the various colors and sizes for each style of dress. You walk around and look for your style then grab it in your size regardless of the color. (They will order the color and size you want if you are happy with the dress). You then get as many dresses as you like and make your way to the fitting rooms.
There are only four fitting rooms, but that’s ok, it’s a small store. They do have a cute mock runway and very large 3 or 4 way mirrors outside of fitting rooms so you get really see what the dress looks like. My daughter tried on 2 dresses, while I continued to look for more sizes in the style she liked once we knew exactly what she liked.

It did not take us long to find the perfect dress for my daughter. She has very conservative taste and wanted something not revealy or too sexy. By this point, the store became less crowded and the owner gave us her undivided attention, helped with fitting and color choices which was very nice.
She gave us tips and then since the dress was a size small, we had to order it in a size medium for the color she wanted. No problem. She asked us the date of the Prom and assured me it would be here within a week.
I paid up front cash. This store does not take checks and only cash, debit or charge. There or no refunds or exchanges. I see other reviewers have complained about the return/​exchange policy. Well I have these words for you… This place is a mom and pop store, They are running a private business, not a «prom dress rental outlet». Many people wear dresses and return after they have worn to an event. This is known practice and good for the owners in protecting their business! If you are unsure of the dress, simple solution… don’t buy it!
Other reviewers complained of the husband standing guard by the front door. Well first of all, the dresses do not. have the huge ol’ security tags on them to protect the dresses from damage and making it easier to try on. If someone standing guard to protect from shopliters offends you then maybe you should not be there. I find it nice actually to see a family so involved in a business. I was not offended in the least.
Bottom line is this… I priced other Prom Dress stores all over the Peninsula. Most of the dresses start around $ 500.00. No way am paying that. One of the reasons, I went to Nicoles was because of the cost. My daughter found the perfect dress for $ 150.00 tax included that fit her personality and style! And she looks beautiful.
I really like this store a lot. They have lots and lots of styles to choose from for Prom dresses and also rent the tuxes for the guys. They have a variety of jewelry, shoes and handbags also. Will definitely return again for our shopping needs!

I have been coming here for a few years, from getting my tuxes from here, to bringing my sister here, and few others and never had a problem until I brought my niece this weekend to try on some quince dresses as I will be buying for her. First of all, before coming here be advised that if you’re going to shop for a quince, you have to pay $ 25 to try on the dresses and they limit you to 3 only to try on. What the heck?! That’s ridiculous! There is absolutely NO WAY I will pay that. It’s not much but I can go to a way better place and have my niece try on 30 dresses for free! In addition, the lady was encouraging us to not try any on that day. She kept saying, «you can come back in a couple weeks, you might like them better!» Very disappointed and sad to say that I will NEVER Reccomend anyone one or purchase from here. They straight up just lost a huge sale because we were interested in buying the quince dress, bridesmaids, and tuxes from here. Not anymore! Taking my business elsewhere.

After a terrible experience at another Bridal Boutique, my bridesmaids and I decided to kill the next two hours before our next appointment.
I’ll start by saying that this is a mom/​pop shop inside of the mall. If you’re looking for a sales person to walk around with you to help you find the styles you’re looking for, this is NOT the place for you.
Nicole’s has been in this mall ever since Tanforan’s reopening. When I was in High School, this was the popular Prom /​Dance dress shop. We entered the store with the intention to just look for styles that we wanted. We walked around and found a few that were cute and it turned out that they had the colors we wanted.
While we were trying on the dresses, the girl was giving us some advice on the styles and colors and also providing input on which dresses complimented the bridesmaids, but she wasn’t trying to sell us.
We decided that we’re going to purchase the bridesmaid dresses from here!

ZERO STARS! ZERO STARS! ZERO STARS! ZERO STARS! ZERO STARS! DON’T BUY HERE! First of, their customer service is horrible, I walked in with my girlfriend to try to find her a dress and one of the workers said we couldn’t touch the dresses? WHAT? To top it all of, the employee tried to fight me, he got in my face in a threatening manner. It’s okay though, I was ready to knock his shit! But I would say this is the worst place! ZERO STARS!
HAHA its sad that more than half of their reviews are 1 star!
but it’s so true

I love Nicole’s! I’ve been buying my dresses here for 2 years now. Nicole and her mom are really nice and helpful. They always try to find the dress you’re looking for and they always give you similar dress options to try on, which is really helpful. If you don’t see a dress you like in store they always have plenty of magazines you can look at and order a dress from there. I’ve ordered dresses a few times and Nicole and her mom always makes sure my dress comes in on time even if it’s short notice. I’m really small so they always know they need to do alterations on me when I buy a dress and the alterations always come out perfect! This store does have a variety of dresses and I always know I can trust Nicole and her mom when I need to find the right dress!

FABULOUS STORE! I first went to Nicole’s to get my bridesmaids dress for my cousins wedding and Nicole was such a big help. Since she didn’t have the dress in the store she picked another dress from the same company to see what size I was (since every company is different). We ordered the dress and it was PERFECT. I loved their service so much I went back for my prom dress this year and told them what style I was thinking and they worked to find me the perfect dress. I also got both dresses altered and they do fantastic work and can have it ready in days. I will definitely be going back to Nicole’s anytime I need formal wear!

If I can give this store no stars I would. Horrible costumer service number one. The lady didn’t even care to help me. I asked for a champagne color and she said they had none… Lol really I seen like 4. So she gave me an ugly long white dress like I was attending my own funeral. She knew I didn’t like it from the gecko. Then I asked to get sized so I knew what size I was, and she said she wouldn’t because all dresses are different. Really like seriously, no. And to the older looking lady that worked there that pointed and laughed at me because I tried on there obvious ugly looking dress, learn how to attend customers better, and to the younger one change that attitude, learn how to act right while you’re at work. Dang, I HATE this place. Warning all the girls that want to look beautiful on prom day, go somewhere else!

If I can put 0 stars on this review I would. I have begun searching for wedding gowns and bridesmaid dresses as well, so I stopped at Nicole’s since I was in the mall. I found a few colored wedding gowns in my size and style; the lady said it was $ 25 just to try on the wedding dresses!!! Seriously!!! I’m never going back.

I will never buy a dress from here ever I was a size 16 so I asked a lady if she had the size 16 the first thing that came out of her mouth was it won’t fit you I told her can I just try it on she didn’t even give me the time or day to even consider to give me any attention asked her if I can just try it on she said okay try it on but it’s not going to fit you she didn’t even care that I was in the fitting room trying it on and didn’t even answer me when I asked her if she has a different color. when I put it on it fit perfectly and I told her see it fit she said oh well that because it stretches I was so upset that I didn’t even buy the dress even though I wanted to get it I was looking at it for a while but didn’t have time to try it on but knowing how people are it tends to not want you to go back

I can’t believe I have never shopped here before! I am 8 ½ months pregnant and am attending a very ritzy black tie gala. Maternity shops have very little to chose from so I decided to find a dress that would work that is non maternity. I set out with my mom on what we thought would be an all day ordeal. I had heard about Nicole’s on Unilocal and decided to give it a shot before dragging my mom through every dress store downtown. No more than 10 seconds in the store and I knew I would be ending my search here. After squeezing my pregnant belly into a small (6) dress I immediately fell in love with it but something wasn’t right… The color. «How about that coral dress hanging up there?» She said «it’s an xs and the only size left in that color but I can order one for you.» I told her I needed it by the 19^th. She said it’d only take a couple days. Bam! Sold!!! I picked up my dress today and it is stunning! No alterations needed (double plus) I can’t wait to lose my baby weight and get to attend an event so I can shop here again! Thank you so much ladies. This store made my life so much easier!!!

LOVE NICOLE & HER MOM… this store is great. They helped my daughter for her Junior Prom last year… and we went back in January & they showed us books & we showed them what she liked and they called & said they have a dress that would be her! I did not tell my daughter took her there and sure enough it was in the window & when she saw it – that was it! They are honest nice people & very helpful… We got the whole package Dress, Earrings & Shoes!
When her Wedding Day comes in the future we will go there!!!
THANK YOU Nicole & Mom! YOU ARE THE BEST!!!

I walked in looked around. Half the dresses were ruined some way or another then I look through some books and this young Asian lady asked me for some help. So I told her what i was looking for and she pointed this nice dress out but Said don’t think we have your size. A size 8. I took that offensive because i’m a size 3 or 4 and told her that and she said no you’re a size 8.
Right after I went to JCPennies and tried a size 3 on and it fit perfectly

I have came here already twice for my sisters and my friends prom. And I really loved the dresses. They were really nice and the ladies that work their are super nice. The dresses they both got were beautiful. And I recommend girls who want to look for a prom dress go here.

I’m shocked by the amount of poor reviews given for this store as the service I received on my last visit was superb! The ladies that were working the day I brought my cousin in to shop for dresses were super courteous, attentive, and friendly.
I brought my little cousin in the other day to shop for dresses because the one she bought from an online store did not turn out the way she expected it. It fit poorly and was made of super cheap material which she could not gauge from the images online. I had seen this store before and suggested we stop in to take a look.
Upon entering the store we were greeted by a friendly woman who asked us what we were shopping for and we informed her it was for prom. The woman asked my cousin what types of dress styles, materials, and colors she liked. She then returned with a few options that matched her likes. The entire time my cousin was trying on her dresses the workers were super friendly, chatting with us about her big day and about what dress styles were popular amongst the young ladies now. One of the workers even showed us this book that they keep as a courtesy to their patrons. It keeps track of what dresses girls bought and what school they go to so that they can alert potential buyers to avoid a fashion faux pas. I thought this was genius! While they told us that putting your information down in the book does not guarantee that someone will not buy the same dress as you (hey if they want to buy it… they will find a way! If not from the same store, they will find it somewhere else!) it does give a courtesy to the next girl that someone could potentially be wearing the same dress and may persuade her to find another one. After trying on 7 different dresses, I thought the staff would be annoyed with my cousin by now for taking up so much of their time. Fortunately they were super patient and empathized with the fact that she wanted to be in LOVE with the dress and not settle for one. Running out of options, my cousin began to vent her frustrations that she’d never find the dress for her. Like a savior from heaven, the woman behind the counter came around and told us she had a dress in mind that might be the perfect one. She came back with a dress that wasn’t anything my cousin had previously mentioned liking but she decided to give it a shot anyway. Judging by the squeals of joy coming from the fitting room I already knew this was going to be it. The dress fit perfectly and the color (though not of my cousins favs) totally complemented her skin and hair tone. It looked GORGEOUS!
Oh yeah, did I mention they have a MINI RUNWAY INSIDE THE STORE!!! This was so amazeballs. My cousin had a blast modeling off each dress on the «runway.»
Seriously, if you’re looking for a huge selection of dresses this is the place to go! The prices are decent, you get what you pay for, the quality and attention to detail on most of these dresses were amazing! The staff is fantastic and know what it takes to make your day (whatever it be) extra special!
Thanks again to the staff at Nicole’s for making my cousin’s prom day extra special! I will definitely tell everyone and their mothers about this place.

I can’t stand rental tuxedos. What’s even worse is when workers here try and force people to wear their sh*tty cheap tuxedos with their sh*tty tailoring.
I told the dumb b*itches here over and over how I wanted my tuxedo tailored so I can feel comfortable at my nieces wedding. They kept telling what I wanted was wrong and how it was a privilege it was to be in my nieces wedding and that I was going to ruin it by complaining. Finally another b*tch came over and saw what was happening and said that I was right on what I wanted. So they finally changed everything to what I wanted. I was at this «fitting» for almost 2 damn hours.
Its not my fault my arms are like the Incredible Hulk. Dumb b*itches…

DO NOT buy a dress from this place. I bought a prom dress from here 3 months before my prom because I thought it would lower the chance of anyone getting the same exact dress as me. They (the owner of Nicole’s) even told me that she would put my school down so that if someone WERE to pick out my dress, they would notify them. Well they are a bunch of damn liars. A girl from my school got the EXACT same dress as mine. My friend was with her at the time and even told her so! So she went up to the owner and asked if anyone had this dress. They said no. Well this ruined my prom night.
*They just want your money
*Owner is a liar
*Material is VERY cheap (It was a problem for my tailor to work with)
*No returns or exchanges

I’ve recently been searching all over for a long evening dress for an upcoming event in May and had completely exhausted all local options failing to find anything I really liked. I had almost given up hope when I remembered that this store was tucked away in the Tanforan shopping Center.
The store is on the upper level near the Movie Theater and stocks various styles of dresses from short puffball to long elegant, along with a small selection of shoes and handbags as well as suits and waistcoats for men.
Some of the dresses are a bit ott for my liking (think Disney Princess) and probably aimed more at those a lot younger than I am so don’t be put off by some of the stuff they have in the window.
I visited a couple of times checking out the various dresses while deciding which ones I liked and eventually picked a few to try on. The staff were really nice in helping me into them (zip back, aarghh!) and offering shoes /​shawl to try on with each dress.
Although they do stock a lot of dresses I found they were quite limited on the ones I liked in my size so once I decided which one I wanted the then had to order one for me which took 6 weeks.
I believe the dresses all get made in China and shipped over as when I purchased a ‘custom made’ dress online in the past I found they stocked many of the same styles. This in mind, 6 weeks is excellent timing.
Having then got the dress shipped to the store I also had to have a few alterations which staff were again very helpful and had my dress altered in store and steamed ready for pickup 2 weeks later.
Overall, I am really pleased with my purchase here. Service was friendly, they have a large selection, alterations were cheaper than anywhere else and I got a gorgeous floor length dress (for under $ 200) which I look fantastic in… even if I do say so myself :)

horrible.
The lady here obviously assuming that i was a teenager refused to help me & told me i had to come back with my mother. I told her I was trying to find bridesmaid dresses for my WEDDING next year she looked horrified and apologetic, but i was so offended that i just thanked her for her non existing time and left. I would not recommend this place the lady who was working here that day was your stereotypical sales woman.