San Bruno Yellow Cab

Though they’ve had trouble finding our address twice (it’s not hard to find), they’re not bad. The dispatcher and the driver have always been polite and professional and reasonably timely.

The operators are very rude. They’re not professional at all.

I wish Unilocal has the option for 0 star. This cab service is the WORST. Made the pickup schedule the night before for a 6:30 AM and asked for minivan. Cab showed up 6:45 and it’s not a minivan.
I always used Allied Yellow Cab and made this mistake of calling this service.

I use San Bruno Yellow Cab very often. I have never had a problem, relying on them for critical airport runs etc. They have been reliable and punctual each and every time. Only tempering comment is that they are very curt on the phone, but I am not looking for a conversation!

The worst customer service ever.
My guest (from hotel) didn’t get to use it, coz they were incredibly unprofessional and late.
So, I called the Yellow Cab San Bruno at 7:15am for the guest who was in a rush for the meeting. I asked for the taxi in 5 mins, dispatcher promised me 10 mins. I started calling them after 15 mins. Dispatcher only said that he sent a cab and that the driver should have called me already and then hung up on me while I was still talking. Several calls later and non-​existing expalanation on where the cab location was, finally I got a call from the driver (7:45am) who didnt even know the name of the hotel where he was supposed pick up the guest. I refused their service since the guest was really pissed off and found a coworker to give him a ride.
Never ever calling them again!

I will NEVER use Yellow Cab San Bruno again, particularly the driver of cab #955. I just got home after 30+ hours of travel from Fiji and I get stuck with this driver at the airport. When I went to pay him with a credit card, he said, «Don’t you have cash?» And I said no. He got pissed off, handed me the credit card charge slip with nothing to write it on. I even gave him a 20% tip on a $ 20 fare and he didn’t even say thank he. He got out, threw my luggage on the sidewalk and got in his car. I asked him why he was so pissed off? I just got back from Fiji and I didn’t have cash. And he just got in his car and drove off, He should be fired and Yellow Cab should train their people to have courtesy.