Northwinds Firewood Tree Service

We ordered a delivery in Redwood City near the border of Woodside Road. When the driver got close, he decided he could not make it to our door, so went back to the source. We have had large trucks deliver from Lyngso, many trucks deliver firewood in the past, so couldn’t figure out the problem. We do not live on a difficult access road. Even with multiple calls, the owner refused to deliver to our home stating that the driver could not come down the road. He obviously had the wrong GPS route, however would not be reasoned with! They would not return phone calls. Never again! Meanwhile, we ordered from Half Moon Bay and had great results.

First, Northwinds Firewood service has moved. They are now in Redwood City off Woodside Road. Same Phone number.
I checked several suppliers. After discussing the makeup of the cord (mixed hard and soft woods; all splits, no rounds, seasoned), the cost and the charge to stack, I finally decided to order a cord of firewood from Northwinds. I told them I wanted all fireplace length (16″ to 18″+) and no wood stove lengths (~12″). I asked them how they measured a cord because there were several reviews on Unilocal where people claimed to be shorted. I was satisfied with their response and we agreed they should deliver the wood in two days between 11 and 1.
The only downside was, when they got here with the wood, they wanted an extra $ 50 because they had to go thru the house to stack the wood. We had a long discussion about how many, many wood suppliers had, in previous years, taken the wood thru the house to stack it in the back and no one has ever complained or wanted extra pay — but they were adamant.
Bottom line, I paid the extra charge. Why? Because they were always very nice and pleasant and seemed honest in all our conversations, and the wood looked and smelled good. And, in the final analysis, because their measure was so generous, they gave me more than $ 50 worth of extra wood.

I have had horrible experiences with this business. One cord was completely waterlogged and sandy and I had them come pick it up from my drive. Another was supposed to be seasoned almond but was a mixed cord of random junk from their tree trimming biz, I suppose. I now use Hillerman’s. Al Lima is way over priced.

The worst wood we have ever purchased! I called to complain that the wood wouldn’t burn, had sap running out of it and was cut into such huge pieces I could barely pick them up. All I got was lip service. One night, the log in the fireplace was giving off such a noxious smell I had to lift it out and throw it in the back yard… the room smelled for two days. I was told by some one who knows that the wood was pine, bad for the chimney and for your health… Do not use these people.

if you buy from these guys you’ll get burned (pun intended). i bought a cord from them and when i stacked it it was ¼ cord short. i notified them, they came out with more wood and rudely threw it on my driveway without saying a word or even making eye contact. besides, their wood is junk (soft and unseasoned). trust me, you’ll have nothing but problems with them (high creasote buildup) which will end up costing you more $$$$. buy only seasoned hardwoods (oak & madrone or almond). you’ll pay a bit more but you’ll be glad you did. recommend firewood farms in half moon bay.

Hi,
We bought firewood from Northwinds. Though said to be seasoned it is not. The wood just does not burn the way it should. Too much humidity. Stay away from these guys if you want a nice fire. If you want to burn tons of paper and kiln and blow your lungs off, all for nothing in the end, then they’re your choice.

Stop-​Whatever you do don’t call these people. I ordered ½ cord of mixed almond and oak. They came and dumped it on my driveway and were going to charge so much to stack it I did it myself. What an education. Most of the wood in the load is cheap junk softwood like pine. That’s bad for the chimney flue. This was downright fraud. I called them and they never called me back. I have always bought from George’s Firewood and actually thought they were the same company. I learned my lesson. Hopefully you’ll learn from my lesson as well. These people shouldn’t even be in business!

I love eucalyptus for a firewood. It burns cleanly and hot, the way a firewood should be. And I’m removing a free-​growing non-​indigenous problem to boot. Northwinds’ eucalyptus was about 5% other woods, potentially with bugs. Maybe a quarter or a third was unseasoned, which was I can deal with because it takes me three years to go through a cord and I could set it aside for a year. I complained, and they offered to replace it no problem they said, but my great neighbors had already moved it all from the sidewalk, up a flight of stairs, and stacked it. I had to go through the other stuff first (Almond? Oak? Walnut? Who knows?) of course, to avoid wood-​boring beetles or whatever. And their truck left oil stains on my sidewalk. I won’t go back.